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    Boot Up Issue with NP8170, please help...

    Discussion in 'Sager and Clevo' started by nadizo, Jan 3, 2012.

  1. nadizo

    nadizo Notebook Consultant

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    I was in Windows and I got a pop up saying something about my drive not going to work so I should back up everything. I didnt really pay attention to it but it said to back up anything and thought if I restarted the computer it would go away. But now im in the Sager boot up screen and I cant get past where it sais F2: Setup or F7: Boot Options. I have a Intel SSD drive and an additional 500GB hard drive. I dont mind formatting windows but I cant even hit F7 nothing happens... Any ideas?
     
  2. MrDJ

    MrDJ Notebook Nobel Laureate

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    if it had been an ocz i would of understood but not sure about intel ssd's
    keep pressing F8 on startup and see if it will let you into safe mode.
     
  3. nadizo

    nadizo Notebook Consultant

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    im finally able to get into the boot options i kept hitting fn and a bunch of buttons and got lucky... problem now is I cant format the C: drive it wont let me ... the ssd drive is not even showing and only the 500gb is showing, however if i try to format and install windows on that it sais “Setup was unable to create a new system partition or locate an existing system partition. See the Setup log files for more information."
    Is it possible the SSD failed I only had this laptop for around 8 months?
     
  4. JOSEA

    JOSEA NONE

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    Yes the SSD could be failing, or maybe there is an issue with the SATA port.
    Have you tired swapping the 2 drives ?
     
  5. nadizo

    nadizo Notebook Consultant

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    Yeah your right, looks like the SSD is dead. How can a Intel SSD die so fast? I just took out the ssd, reinstalled windows onto the other harddrive and im currently using the np8170 now.
     
  6. JOSEA

    JOSEA NONE

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  7. MrDJ

    MrDJ Notebook Nobel Laureate

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    my work ocz ssd died within 3 months so if intel are dying as well (even though its only a few so far) they may not be as relible as first imagined.

    your reseller will be able to replace your ssd under warranty so get an rma off to them.
     
  8. ettornio

    ettornio Notebook Deity

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    If you purchased your Intel SSD separately from your order, then you should directly contact Intel for support. It's likely to alarm them, and they will definitely take care of you.
     
  9. nadizo

    nadizo Notebook Consultant

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    I set up an RMA with Sager since im still under warranty with xoticpc.com ... Crazy how an intel ssd just dies
     
  10. ettornio

    ettornio Notebook Deity

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    You seem to fall in the very small percentage of failed Intel SSDs. No product is perfect, but Intel SSDs have the absolute lowest fail rate of any SSD manufacturer out there right now. Hopefully the replacement will be a shining example of Intel SSD reliability.

    Don't forget to install the Intel SSD Toolbox 3.0. Link here: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18455 (use the top download link)

    On another note, I personally have three Intel SSDs (1x X-25M, 2x Intel 320 Series) in three different machines (one is in a Playstation 3!) and they are awesome! They're not the fastest, nor the biggest, but I have had 0 issues--and the no problem factor is the biggest one for me.
     
  11. pelicanpoint

    pelicanpoint Notebook Enthusiast

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    I seem to have the same problem as you. I have been going crazy trying to figure out what is happening. Have a 120g SSD intel. I think im getting to the bottom of it, thanks to the useful toolbox link. All this started with some under performing and or grounded electrical outlets while travelling and static.
     
  12. Heihachi_1337

    Heihachi_1337 Notebook Deity

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    Keep us posted on what you find and remember to post details if you are asking questions.

    yeah, static for any electronics will definitely kill them quickly.
     
  13. Augmented

    Augmented Notebook Consultant

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    Hope you have a better outcome with the replacement SSD. I have an Intel 320 Series 120gb SSD that I purchased last month and hopefully it will last a good long while. Fortunately, Intel provides a 5 year warranty on most of them.