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    Boot problem with Cleveo W230ST/Sager NP7330

    Discussion in 'Sager and Clevo' started by undulose, Oct 20, 2014.

  1. undulose

    undulose Notebook Guru

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    Hi guys, my laptop is only about 5 months old, but every time I boot it, broken red lines appear on the upper portion of the screen during the moment Sager logo is shown. I do not experience performance issues but could it be a symptom of something bad?

    Sent from my W230ST using Tapatalk
     
    undulose, Oct 20, 2014
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  2. MrDJ

    MrDJ Notebook Nobel Laureate

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    sounds like a gpu problem.

    can you post your system spec.
    which graphics drivers you have installed. when it first started and was it after a driver/windows update.
    also have you overclocked and if so what settings.
    lastly can you also get a picture using your mobile phone or camera and upload it to your post on here.
     
    MrDJ, Oct 20, 2014
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  3. Meaker@Sager

    Meaker@Sager Company Representative

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    Drivers wont impact artifacting during boot. Also it's unlikely to be the dedicated GPU as it wont be outputting to the display at that point. Check your system ram, try running with a single stick.
     
    Meaker@Sager, Oct 21, 2014
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  4. undulose

    undulose Notebook Guru

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    CPU: Intel 4700MQ
    GPU: Nvidia 765M
    System OS: Windows 8.1
    Primary storage: 120 GB SSD Crucial M5
    Secondary storage: 750 GB 7200 RPM HDD

    I have yet to post the drivers tomorrow and picture of the problem.
     
    undulose, Oct 21, 2014
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  5. undulose

    undulose Notebook Guru

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    How do you do that?
     
    undulose, Oct 21, 2014
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  6. MrDJ

    MrDJ Notebook Nobel Laureate

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    youve not mentioned how much ram you have and also how many sticks ie, 1 x 8gb or 2x4gb etc.

    im not sure of how many slots your model has but normally if 4 slots 2 are in the base and 2 under the keyboard.

    Meaker means remove all ram sticks and just boot with one at a time to check each one.
     
    MrDJ, Oct 21, 2014
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  7. Meaker@Sager

    Meaker@Sager Company Representative

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    It's just the two slots in this model under the main bottom cover.
     
    Meaker@Sager, Oct 21, 2014
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  8. undulose

    undulose Notebook Guru

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    Okay thanks. Will do that later. I have dual 4 GB RAM sticks
     
    undulose, Oct 24, 2014
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  9. Prostar Computer

    Prostar Computer Company Representative

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    Do said lines fluctuate in any way if you apply pressure to the screen (or the casing behind it)? What about when you pivot it?
     
    Prostar Computer, Oct 27, 2014
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  10. undulose

    undulose Notebook Guru

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    They don't, but don't worry guys. The lines vanished now after I updated my OS. :)
     
    undulose, Nov 1, 2014
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  11. Prostar Computer

    Prostar Computer Company Representative

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    Throw caution to the wind. It sounds like something is intermittently defective here. Keep a close eye on it!

    If it remains stable and normal, though, then great!
     
    Prostar Computer, Nov 4, 2014
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    undulose likes this.