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    CLEVO P7xxTM1 SynTP.sys BSOD

    Discussion in 'Sager and Clevo' started by darcky, Feb 11, 2018.

  1. darcky

    darcky Notebook Enthusiast

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    Hello everyone !
    As mentioned in the title I've got this CLEVO laptop(from PC specialist UK) with P7xxTM1 (U3E1) motherboard, gtx 1080, i7 8700k, 32 gb ram.
    I've been using it for 2 months now and since 2 weeks ago I've started to get this SynTP.sys BSOD.
    I looked over the internet and found a couple of fixes : reinstall the touchpad driver was one. It didn't work.
    Another one was unistalling the touchpad driver, but by doing so I'm not able to disable it anymore and I hate having it on because it keeps moving my cursor in games.
    I also tried deleting the registry entries : HKKbdFltr and HKMouFltr but by doing so I'm not able to use the keyboard or mouse(touchpad or usb mouse) anymore.
    I don't wanna end up unistalling their HotKey software because I wanna be able to change my keyboard's lights.
    Any idea/fixes ?
    Thank you in advance.
     
    darcky, Feb 11, 2018
    #1
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  2. Prema

    Prema Your Freedom, Your Choice

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    Prema, Feb 11, 2018
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  3. sean32

    sean32 Notebook Enthusiast

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    Have same problem here. Tried the fix. Keyboard and mouse stopped working. Had to reinstall windows.
     
    sean32, Sep 24, 2018
    #3
  4. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Then you did not do it right, yet your error is very common, i have seen a lot of people messing the keyboard / touchpad trying to follow the fix.
    Also keep in mind that as soon as you install or update Control Center the issue is back again.
    The best way to solve this, specially after installing a fresh Windows is just NOT to install Control Center.
    If you follow my signature you can use Control Station and Keyboard LED as a free alternative to Control Center.
     
    John@OBSIDIAN-PC, Sep 25, 2018
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  5. XMG

    XMG Company Representative

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    Hi guys,

    if anybody here still has this SynTP.sys Bluescreen (BSOD) on any of your Clevo laptops (assuming you still want to use the Clevo Control Center), please use this driver update:

    Insyde HID Filter Driver v2.1.0.6_RS5_tr.zip [ Download]

    Cheers,
    XMG|Tom
     
    XMG, Jun 11, 2019
    #5
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