CLEVO P870TM1

Recently got a CLEVO P870TM1 with broken LCD and some other issues and I have been trying to fix it.

Specs:
- i7 8700k
- GTX 1080 x2
- 64 GB DDR4 2400MHz
- Samsung EVO 2 TB SSD M.2

Issues:
- LCD is broken
- CPU/GPU FAN does not spin
- Most screws are missing
- Trouble to turn ON

Whenever i try to turn it on it lights up the keyboard and then restarts itself and keeps doing this (reboot loop). It powered on once and made it all the way to Windows desktop (I had it connected to an external LCD with an HDMI cable) but after a few minutes it started doing a *beep* sound so I turned it off and haven't been able to turn it on successfully again.
What could this be, is it related to the CPU FAN not working?, I'm using only one power adapter (it came with 2 330w adapter).

PHOTOS (IMGUR)

 

Cpu rpm being wrong will cause the ECU to panic.

 

You need 2 psu's and most likely it tries to power the LCD and since it's broken, it cant power it up. Try reset the CMOS physically and see if it boots and one of the fans not working it will cause EC panics which will shut it down

 

Double post, my bad.

 

Thanks both. I removed 2 sticks of ram (the ones installed on the back, left the ones installed under the keyboard) and was able to turn on successfully (although it won't output video through HDMI) again but it keeps doing the beep after a few minutes so I turned it off, seems it's an overheating issue as you said. Also I noticed the fans on both GPUs wont spin too apparently (maybe this is because it wont boot correctly?, idk.).
I read somewhere I could use it with only one power adapter but it would be running at lower frequency (both CPU and GPUs), I don't know if this is true. Also tried turning it on with both power adapters and it turned on successfully as above.

 

Both questions are true. The overheating is due to the broken fan and you will run the cpu and gpu as such lower clocks that you won't be able to play anything correctly

 

For the moment I just want to turn it on to see what other things are broken. Can i remove both GPUs and try to turn it on the IGP?, this might confirm if they're working I guess.

 

iGPU is physically disabled so you can't boot into it

 

Man what a beast if you can get it running. i’m so jealous. The cooling this machine is capable of is quite nice. And those (2) GTX1080’s are stout.

LCD’s are cheap and so are replacement fans, and screws.

Are you planning on keeping this machine?

 

Tbh I don't know yet, it was a gift so I don't mind doing some cash with it since I don't need that much power for my work/school. But first I want to figure out what works and what not so I can decide if I fix it or sell it.

I'm fairly new to laptops (I've always been a desktop guy) so any help or test I can make to test it properly is appreciated.

 

For the moment the major problem is the fans not spinning, I connected a laptop fan in the 4 pin header (CPU FAN 2) which comes empty and it worked but the other ones seems dead. Could this be a GPU related issue?

 

Yeah as above no power goes to the igp so it's impossible to run. Does it work in the first header that's currently plugged in?

 

I'm not trying yo use the IGP, it's still with both 1080 installed. It boots into Windows now but still fans wont spin so I have to turn it off because it starts to beep due to overheating I guess. Also I don't know the users password so I cant go into Windows, I'm stuck at login screen lmao..

 

Usually a panic would put the fans to 100% so either the fan circuitry or the fan is dead most likely.

Fn + 1 (not f1) is the full fan speed key combo, give it a go.

 

It worked!!, I've been trying to use Fn + F1 the whole time and it was "1", lmao.
So now fans are spinning at full speed but I still got the beeps after a few minutes, that means it could be a sensor or something?, since all fans are spinning should I be worried if I just leave it beeping while I try to fix it from Windows?

Thanks!!

 

According to this forum, seems is a BIOS related issue but I'm not sure enough.

LINK

 

They possibly flashed it with something funny.

 

Seems like a custom BIOS called Prema Mod (?), maybe re flashing the original BIOS could help?, not really sure, I'll keep digging to see what else I can find.

 

I did this same thing. FN+F1 I thought my fan boost was broken lol. I finally figured out it was FN+1.


I would keep the Prema bios if possible. Especially with SLI GTX1080’s. I think the default bios is capped at 480 watts, well that’s enough for the power modded 1080’s in SLI. But none left for the CPU. Prema bios allows more power than this 480 limit. Have you removed the cooler? checked the CPU out? socket pins? Looked everything over for simple stuff first?

 

Any idea who the reseller was?

 

Considering it has a Prema bios, it probably is a EVOC P870TM with EVOC branding removed.

 

if it were me I would drop in a new LCD 144Hz. Install my special 8086K, go through with new pads or K5 Pro, and roll on with a fresh enterprise LTSC Windows 10.

 

You need it to not shut down to get windows on.

 

It doesn't have any sticker or logo on it, it only has a metal plate on the back with the model. I already checked the CPU and GPUs and they seem ok. It also comes with what looks like a service number tag but I don't know where to use it. PHOTO

 

It's Prema BIOS the stock BIOS? because I haven't flashed anything yet.

 

I just figured out the CPU FAN wasn't spinning even if I use Fn+1. Does that mean the fan its dead?, the fan itself look ok it's not stuck or hard to spin.

 

The system will beep and shutdown after 30s if it's not receiving an rpm signal from one of the FANs...

Looks like the original owner got fed-up with it and smashed the screen...

Connect the secondary GPU FAN to the CPU FAN connector to see if the port or the FAN is dead.

Make a screenshot of the F2 BIOS menu main page to see what firmware it is running on.

 

I changed the fans and seems the CPU fan is dead but the port is ok, Thanks. I've tried going into BIOS before but whenever I press F2 the HDMI output won't show anything, it only displays once I'm in Windows.

 

OK, just get a new CPU cooler / FAN module (check FAN cable first) and screen and you should be all set.
There are two different screen cables on this model. One for FHD and one for 3K/4K screens, so check that before ordering a screen.

You can see the BIOS version in CPU-Z motherboard tab.

You will love this system, have fun!

 

But fans are not spinning at all, I have to press Fn+1 to make them spin and it only boots when there's only 2 sticks of rams installed. Is it cause by the malfunctioning fan and screen?

 

Because of the broken fan

 

First boot after messed up boot cycles often only works with less RAM and EC controller can't handle the messed up / missing CPU FAN so it won't spin them properly.

 

What kind of thin and light laptop did you get that has a RTX2070 @Prema ? When you posted that impressive timespy score.

I am looking at these current RTX2060/70/80 options and they’re quite appealing. The Zephyrus, GS65, Aero 15.

 

http://forum.notebookreview.com/thr...element-fusion-15-mag-15-vapor-15-pro.830272/

 

Just to be sure, could I remove a GTX 1080 (and leave the other one) and use the GPU fan on the CPU just to see if it works? right?

 

You should really find out where this one comes from, maybe there is still a transferable warranty on it. Not for the smashed screen but maybe for the fan/cooling assembly? And if there are more issues beyond the fan and the screen that information may come in handy, too.

That being said this machine is worth a lot so even without a warranty why not put in a new screen and a new CPU fan to get it back up and running and into a state where it is both possible to use and resell it?

 

That's my intention but I don't want to buy a 50 usd fan and wait a week for it to arrive and then find out it wasn't the problem. I just want to be sure that's the problem and if it is I'll just get the proper parts to get it working again.

 

Doesn't look like you can start proper troubleshooting without having at least the fan working again.

 

The GPU fan and the CPU fan are the same, and this model comes with two GTX 1080, that's why I'm asking if can remove one of the GTX 1080 to use it's fan on the cpu fan slot to check if it works with a working fan installed.



Sorry if I'm not clear enough, I'm new to this kind of stuff.

 

I am pretty sure that you have to make some changes that require properly booting up the laptop into its bios in order for it to work with only one GPU. Sounds a bit risky to go that route when you can just get another fan.

 

Makes sense, but I just want to see if by adding a fan to the missing port and turning it on would make all the other fans work properly and therefore figure out that the problem is just the missing fan, theoretically for that I don't think I need to go into Windows, just the BIOS or even just the logo screen. As soon as it works I would just put the graphic card back and buy the missing fan.

Where's the risk on doing that? (legit question)

Thanks for the help man.

 

No changes are needed moving from one card to two other than having the second card and sli cable.

 

So what I'm proposing is risky or not?, for me it sounds pretty simple but I don't want to mess up anything.

 

What about moving from two cards to one which is what would be needed in this case?

 

Just checked where I read about going from two GTX 1080 to one not being easy and that was about the MSI GT83, not a Clevo chassis. Keeping fingers crossed that this will not be the case for your Clevo so you won't have to wait for that fan.

 

The P870TM1 Model CPU FAN is a fixed part of the CPU cooling assembly, not sure if a GPU FAN can just be transplanted.

Also systems with only a single GPU expect the secondary GPU FAN to be present, so the system would still do an EC shutdown as long as only two are installed.

Apart from that, switching between single and dual GPU is no problem at all on these systems.

 

Thanks for clearing that up, looks like this is something else that Clevo did better than MSI!

 

You’ve got a solid system that can run with a little work. Buy replacement fans. This will fix your issue from what the other members are saying. Then, get a new LCD panel they’re pretty inexpensive considering.

You are good to go after this.

 

They are physically identical, just make sure that no thermal pads smash together because one stuck to the card and one to the heatsink.

 

I guess that sums it up, it only needs a new fan. Thanks man, really appreciate it.