Can anybody help Fan Issue with P870DM-g (980m G-sync)

So I've been having this issue for a little while and i cant figure out for the life of me what is causing it, now normally when you game your GPU fan(s) on a laptop will ramp up the more the card gets used, but on my P870DM-g my fan barely spins up , letting the GPU go all the way to 80+ degrees C whilst gaming , now here's the funny part , if I hit FN + number 1 on the keyboard the fans spin up to max and the temps drop (whilst gaming in DCS World) to a much nicer 60-70 ish depending on the intensity of what's going on in the game/the settings I've chosen.

Now is there any way to set this how I think it should be so that when your GPU hits a certain temp the GPU fan ramps up???

I have tried using afterburner (doesn't even let my use the fan control options), Precision X1 (fan control options are usable but don't actually do anything) and the Clevo control center (allows me to set the profiles but when on automatic again it doesn't ramp up the fans just leaves them at a very slow speed which fails to cool the GPU.

Any suggestions are appreciated as I'm at my wits end right now!

 

You need to select the overclocking fan profile in the control center (Some times it needs to install XTU).
Check out your BIOS/EC/EC2 maybe it needs updates.
Check control center version, try this one CCC_v5.0001.1.76.exe or check this mods from j95 https://premamod.wordpress.com/category/j95/

try to replace CPU.ini with the file attached.

 

Thanks for the info , though I'm not sure where I would find the latest bios. My system bios is the prema mod on(does he release updates to it) this is the bios my laptop shipped with , same with the vbios, premas too.

Will try the other suggestions and let you know. I had it set to "performance" mode in control center

 

"performance" mode is fine but you need to use overlooking fan profile as I mentioned. If you can't see it, install XTU and restart the laptop, then you should see it in the fan profiles.

 

Yeah that didn't work either. Installed xtu , the overclock fan profile showed up in the control center, selected it and the temps jumped up again without the fans coming on, only way i can get the gpu fan to engage properly was to hit FN + 1

 

Last time this issue happened with me, I reflashed the EC/EC2 and that fixed the problem. You can get back to your vendor to get the right files for you. It's an easy task but you need the right files for your machine.

 

Yep I've emailed them but I've had the worst luck with my vendor HIDEvolution.

Hopefully they can supply me with the right files.

You don't happen to know where I can get either the Prema bios (system and vbios) from or even the stock bioses at this point just so I can have a working laptop again

 

@Spartan@HIDevolution, would you please support our friend to fix his problem.

 

If you're running Prema BIOS (since it is a HIDEvolution system), you may have to set up a remote flash from them.

You can also try calling or see if @Spartan@HIDevolution can point you in the right direction.

Try HWmonitor for fan controls. I had to use it with my P870DM-G when I had a 980 Desktop and Dsanke BIOS installed which refused to see/acknowledge the second fan for that card.

 

Yep I'm running the prema bios on both the video card (only using 1 x 980m now as the second one died).

I believe I also have the prem bios as my same system bios as it says Prema at the bottom, I have no idea if I'm on the latest version of premas bioses but I highly doubt I am given the age of the laptop.

I have reached out to HID's support so I will see what happens. Thanks guys.

Martin

 

Your fan profiles are messed up because of CCC (Clevo Control Center)

1) Download the Clevo Control Center for your system: https://clevoeast.blob.core.windows.net/east-driver/P870DMG/Others/Control.zip

Make sure to right click on the file(s) you just downloaded, go to Properties, then hit Unblock from the bottom right as it may be blocked since it was downloaded from the internet, if you don't do this before you run the file or extract it, then it may not install correctly.

To prevent this automatic blocking of files in the future so you don't have to go unblocking every file you download to ensure it runs properly, follow the guide in this thread:
http://forum.notebookreview.com/threads/are-you-sure-you-want-to-run-this-file-yes-or-no.825668/

2) Extract the ZIP file after you have unblocked it,

3) Edit the OEM.INI file in the Clevo Control Center driver's directory before you install it:

Change SupportXTUFanTable=1 to SupportXTUFanTable=0

4) Uninstall your current CCC then reboot

5) Perform an NVRAM Reset:

Spoiler: How to perform an NVRAM Reset

To perform a soft NVRAM Reset without having to open the laptop and remove the CMOS battery:


Hold FN + D + Power button for 5 seconds, then keep the FN + D buttons pressed and release the Power key, after 30 seconds, you should see the NVRAM reset message on your screen.


Another user also mentioned:

6) Set your BIOS options to back to what they were


7) Install Control Center (AKA Hotkey Driver)

8) Reboot

If that doesn't work or you need to see if there is an update Prema BIOS for your machine, please contact our tech support on [email protected]

 

Thanks I will try all of the above when I get out of work .

 

Attempted to download the control app you linked but upon opening the file with winrar get files corrupt error..

Edit..managed to find a different version of the control center and make the changes you advised and I also did the nvram reset. 5.001.0.47 was the version I was able to locate and install..

But no joy same thing again I fire up a game or in this case (valley benchmark) temps start to soar and the fans do not kick on. Atm this is basically a paper weight , that or I stick the fans on maximum manually EVERY time I want to play a game which is kinda ridiculous.

Waiting for a response from HID to see if they can flash newer versions of the GPU and SYSTEM bioses for me!

 

Also just browsing through the forums for solutions I found this thread which, although is happening to a guy who has a desktop 980 in his laptop , is pretty much the identical issue I'm having that Mr. Fox is confirming is a known issue in the 980m cards on that laptop.

Considering that I used to have 2 x 980m's in sli and one of them had completely died altogether, I'm assuming this might have something to do with it .... Here's the thread ....


http://forum.notebookreview.com/threads/np9870-s-p870dm-g-nvidia-gtx-980-overheating.789202/page-3

 

Well I provided all the Info they asked to HID in the form of my bios versions. Crickets. I now have a rather large paperweight, unless I want to make spreadsheets.

 

You can’t still set fans to max when gaming?

did you try hwmonitor to control the fan(s)?

In their defense it is a 4+ year old system, but if you’re the original owner it should have lifetime support?

 

Yes I can but that's ridiculous. Regarding it being 4 years old. They had mentioned that if I sent them my current bios versions , which I did they would see if there is an update for them , I'd update the bios's myself but alas we are not given access to them. Would rather just flash the stock bioses to them tbh now , but I don't know what file to use.

Wow I didn't know that "lifetime tech support" but I just read on their website they do supposedly offer that . Yes original owner.

 

Make sure to keep following up while also taking a look at hwmonitor to control the primary fan. If you just want to flash a stock P870DM-G bios, check the clevo bios thread or the P870DM-g thread and ask there but I would press for the last Prema revision for the P870DM-G.