My mom is convinced that I am being scammed when I was going to order a sager laptop and wants me to get a more "trusted" brand such as dell or HP...
She says that either I won't get the laptop after I pay for it, its a terrible laptop, or it will be deffective when i recive it and is impossible to get fixed. She knows absolutly nothing about laptops and yet she keeps saying that it wont be good and the online resellers are trying to rip me off. I told her that you get the parts that you order so you know what your getting and she stubbornly replied that the companys will send you different ones. Dispite the fact that I'm paying for it with my own money that I earned working this summer she still is adament about not letting me get it. She's very stubborn so what can i do to convince her that it's a legit laptop and not a scam? (Everything and anything will be good).
If I can't convince her then i might have to settle for an asus g51 but that will even be hard to convince since shes never heard of Asus either. (bassically shes only heard of Dell, hp, sony and toshiba.)
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ORDER IT, then prove her wrong when it arrives. It's your money, do what you want. Besides, it's easier to ask for forgiveness than permission. -
Well I would have to order it two weeks from now when i get my next paycheck then since i have 1300 dollars~ and she was going to pay the rest and let me pay her back when i got the money. But if all else fails i guess I would have to do that, thanks =x.
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i dont blame your parents for being so old-fashioned
my parents also wont let me order things from USA since im living here at singapore , and you know its quite far and worse if i got scammed items cannot be replaced...thats how parents afraid of...online transaction...
but if you can fake the information and said sager is some kind of hp branch company or somewhat? -
Ya, I know
But I would rather get some trusted evidence that its legit.
So far I've got the better business bureau rating. Might need a bit more proof though. -
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But If I'm not mistaken Clevo makes laptops for some more well known brands? -
Hi Cloud
ok,i might be thousands of mile away across the big pond but this might help your parents understand a little better.
parents always try to be there and help you out and if something goes wrong the first thing they say is " i told you so". now its time to reasure them.
Sager are a reseller of Clevo. clevo have been about since 1983. they produce world famous high end laptops for OEM's (resellers like sager).
they are more expensive as they are built for high end gaming and are built to last. Dell and HP mass produce computers and that is why you see them in all the high street stores.
actually ill finish there as there is so much i can write. i can understand that your parents are worried just by looking at a website with pretty computer pictures on it. easiest way for them to understand is go to any of the resellers forums and let them read the feedback actual owners of clevos actually feel about their purchase.
you could also for example click on the links in my signature below to show them kobalts world exclusive of the m980nu at the gadget show in the uk which was one of the biggest techie events in the country.
if they read this and agree that you can get a sager then i accept £/$ or luncheoun vouchers(only kiding).
good luck mate. -
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Alexrose1uk Music, Media, Game
If she's that ignorant, get the machine and ignore her, even if you have to save a bit longer. Sorry, but some people shouldn't be involved in technology. I used to work for one of the largest UK highstreet vendors of laptops; and I can quite categorically state that these laptops exist; as do Asus, MSI and plenty of brands she's never heard of because...this is the key point...she's not interested or AWARE of this area of technology, and therefore will NOT have heard of the brands who specialise in this area, over larger generic corps like Samsung, Toshiba et al.
The companies you have mentioned are large, mass market resellers...and as someone who sold hundreds...they are not amazingly well built, special or anything as such.
Get the machine you want, if she thinks 300 000 posts is nothing, then shes simply not interested; 300 000 posts, even when divided by 100, is still 3000 seperate users all with machines. That's quite a lot for a smaller non-mass market machine.
Clevo have produced and sold laptops under many more famous names.
Because a company is large; doesn't mean a company provides high quality, it just means they're popular (and in this world that is often price dictated!)
Oh and modern Sony machines by and large are terrible quality; I dont care if she trusts them! -
I ordered the m860tu from rock last September, so the previous model to yours (specs in sig) this laptop is brilliant! The only complaint i have about the laptop is the HDD heat which means most of the time i have to have a cooler with it, it vastly depends on ambient temp, but for what you get back its a tiny tiny price to pay (the hdd heat is also a little random, it seemed to cool off when i covered the vents around it to when i had them open...who knows, other people have reported similar things, anyway enough of that). But i must emphasise that the HDD temp is still within the manufacture recommended limits and all the other temps are brilliant for the amount of power in a machine this size, far lower than the max recommended temps, and much better than similar performance 15.4" notebooks, say...the alienware (aka DELL!) M15X but i'm sure MrDJ can tell u all about this and many others for that matter.
The laptop has AMAZING build quality, the brushed black metal finish looks great, and it doesn't yell out that its an expensive laptop like alienware's which i like because it looks professional and hammers other more "fancy" laptops, and even desktops which is always satisfying! The screen is also brilliant, i had one stuck pixel that only shows up on dark backgrounds and i forget its there most of the time and it really doesn't make a difference anyway. Its really crisp and shows up colours well.
A lot of my friends have Dell's and Toshiba's, while they don't have specs near mine, they paid a lot relatively speaking for what they got so i'd say your being ripped off if you buy one of them, not a sager.
And going back to build quality, as long as u look after the laptop well it seems to fair a lot better than the Toshiba's etc that i see around, and i really don't like their glossy coatings.
So all in all a fantastic laptop for pretty much the best price you'll find, brilliant performance (Crysis Warhead on gamer settings, most other games on highest settings at native, so brilliant in a 15.4" laptop and thats with the slightly older 9800gt card, and i'll be able to upgrade the gfx card and processor in the future to stay up-to-date so yet another big + as other main stream laptops don't have this ability to be easily upgraded by the user), build quality and value for money, what can i say?
The only thing for resellers with me was it was overdue by 1 month for me with Rock, this was partially due to them moving from Rock --> Stone as they'd been taken over and the large volume of orders so i'll forgive them, i did get my notebook cooler and free upgraded delivery as compensation. I called their support dep recently about a bios update and my warranty sticker being worn off by my case and the service was very good.
Hope this helps, my last comment is that if you get a dell or Toshiba, Sony etc... and someone puts one of these down next to your laptop you'll want to run off and shoot urself for not sticking with it and getting one!
DK
P.S. Sorry for the comments not being very organised! If u want to know more or have more feedback to pass on just let me know! -
Cloud - one way to maybe convince her is take her to a site that manufactures Sager notebooks (eg. xoticpc.com) and show her the warranties offered, reviews, and just educate her about what you're buying. Compare the np8662 to your average dell/hp gaming laptop, explaining what you're getting at said price.
You never know, she just might be so inclined to ante up for an alienware. I mean, that's Dell, Right?
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This is a tough case. Lie to her that Bill Gates is using this laptop.
Edit: just kidding though...
Anyway, do you know any friends live around you having one? Show the laptop to her.
I assume they know PC Magazine right? show them this review on Sager NP8662
http://www.pcmag.com/article2/0,2817,2348247,00.asp -
i believe the proportion of neighbourhoods using other brands versus clevos is 1 : 1000
and , in my place, from the whole university consists of 10.000 students i think im the only sole owner of clevo notebook...
i think TS case is not-so different... -
Had a look at that PC mag review, they seem to miss the point a little with the last comment at the end about a M17 having better performance bigger screen etc... we all know that a 17" will give you better performance and ofc a bigger screen DUH! They seem to miss the point that this laptop is all about high performance in a SMALL laptop...they may have covered this as i only skim read it but if u show that to your parrents make sure you point things like that out!
DK -
cheers, -
How ignorant.
She needs to learn to listen. No disrespect to your parents, but it's stupid to even deny reading on it before making her conclusion. In fact, major brands such as Dell, HP, etc, have more problems than most others companies out there. One of the reasons that these brands are more popular is thanks to such ignorant people like your mother.
Tell her to read and learn about it, or leave you alone when making this decision. Those who don't know about it don't deserve to judge it. -
This reviewer is an idiot. -
If they still won't listen and have an open mind towards these brands, there's nothing you can do other than go around their back. The end result of that is you lose their trust among other things so keep that in mind.
Now you could say I'm going to save to purchase a laptop of my choosing on my own and then it becomes your decision which you explain that I will live with the purchase/consequences (if they say about being scammed) which can be a valueable life lesson about buying something on your own (researching, taking care of it, etc.).
HP, Dell, Toshiba, and Sony are known brands but that doesn't make them any better or worse than Clevo, Sager, Eurocomm, etc.
Just my 2 cents... -
I can tell you right now if it helps, that I myself have a Dell Studio 1535 and it was probably the stupidest purchase of my life. Hinges have cracked multiple times just from opening the lid! Touchpad is forever faulty and has no current fix, keyboard is flimsy in the centre and the useless silver paint over the plastic scratches horribly when not very gentle with it.
I am now 11 months later, getting my replacement Dell Studio 1555 system for free from Dell, after their technician has come to fix this laptop over 8 times now.. 4 laptops lids, 4 touchpads, 3 motherboards, one bottom laptop panel, one new fan.
The story isn't much similar with my older brothers Dell Inspiron either.. Although he is more careless than I am. -
(sorry for the length all)
You should first off start by thanking your mom for watching out for you. She's just practicing basic common sense, and there is absolutely nothing wrong with that, (it's what she's supposed to do). She's making a conclusion based on her experience, knowledge, and the information you've given her, and it's no surprise she recommends shopping for a name brand, given the amount of less than reputable business dealings that one can come across on the internet. I think it's a great idea you have regarding providing her with additional, reliable, data, and providing the basis to allow her to come to a different conclusion. In that vein, you might consider sharing with her the following information;
IBM, Dell, HP, Sony and Toshiba do not make the laptops they sell. They contract with a company that's referred to as an Original Design Manufacturer, (ODM), who does design, (sometimes with input from the name brand company), and manufacture the laptop. The industry's largest ODMs are in the following order;
Quanta at 34%
Who's main customers include HP, Dell, Acer and Apple
Compal at 24%
Who's main customers include Dell, HP, Toshiba and Acer
Wistron at 13%
Who's main customers include HP, Acer and Lenovo
Inventec at 9%
Who's main customers include HP and Toshiba
ASUSTek at 8%
Who's main customers include Toshiba and Dell
Other Companies, including companies such as Clevo, comprise the remaining 13%
based on the Q3’07 Quarterly Notebook PC Value Chain Report
While there's nothing inherently wrong with this process, it does mean that there's less likely a difference in terms of overall laptop quality, or reliability, based on the name brand company alone. This means you could have a run of Dell laptops that are of poor quality, as well as a run of HP laptops that also have poor quality, but concluding that all Dell or HP laptops have poor quality, would be incorrect. Many times the name brand companies will source a laptop model from 2 different ODMs at the same time. This can lead to very different end user experiences, based on which ODM built your laptop. Additionally, since the ODM's compete aggressively for the name brand company's laptop business, and since the name brand company is continually focused on increasing profit, this can mean that some design decisions, which result in literally saving a few cents per laptop, while they can mean significant savings, (profit), on large manufacturing runs of a laptop model, they can also sometimes lead to an eventual increased failure rate. So even though you can read some users' experience regarding laptop quality and correlation to specific ODMs, I don't think that anyone can draw too many conclusions on the quality or reliability of laptop models, based solely on either the name brand company, or the ODM, at the name brand level.
By outsourcing the design and manufacture of the laptop, the name brand companies will typically shift their focus to performing the front line roles of marketing/advertising, order entry, and service/support, for their laptops. They can even outsource things further, as when a company outsources their technical support department. Finally, while some of the name brand companies may describe having "factories", they are typically only the final assembly factory where the final system configuration, burn-in, test, and customer shipment, of the systems take place. Having said all of that, many name brand company laptop models prove to provide good value, high quality, and reliability. But it strikes me that the most important factor that people believe, that a name brand company provides, with a laptop purchase, is a satisfaction guarantee, to include if necessary a complete refund if unsatisfied. (Something which by and large, the name brand companies provide, although, it's very important to read completely and understand the return policy before you make the purchase.)
However, it's important to understand that this level of customer satisfaction is neither exclusive to, nor superior with, a name brand company. This can be particularly true when we look at another segment of the laptop marketplace, which many laptop enthusiasts have discovered, that is built around a high value, high performance, laptop computing marketplace. This performance computing marketplace represents the second tier business of the laptop ODMs. This is the market segment where the very same ODM engineers who design, and the very same ODM factories that manufacture, the laptops for the name brand company, will design and manufacture a line of laptops to be sold through a market that's commonly referred to as the Channel, or Value Added Reseller. This is a market segment which companies like Sager, Alienware, and VoodooPC, have successfully built over the last couple of decades, (Sager being the oldest of them). Quoting from the Wikipedia entry for Sager;
As this market has grown, the businesses specializing in this space have themselves become attractive to the name brand companies. Dell ended up buying Alienware, and HP ended up buying VoodooPC. Sager as mentioned, is the oldest of the performance laptop companies, and has been successful in the space, to the point that they can offer an 30 day Satisfaction Guaranteed full refund policy, which should take some of the nervousness out of buying from them. XoticPC, one of the Sager, (as well as Asus), performance laptop resellers, offers Sager's full 30 day satisfaction guaranteed refund, (as well as provides their customers with additional benefits such as Lifetime 24/7 Domestic Technical Support). Sager is also well regarded as providing excellent value for money in this high performance laptop marketplace. If you look at specific reviews of the Sager NP8662, PC Magazine has a review online, which I don't like, only because the reviewer dings the Sager for components, that can be easily changed. I think a better one is available at the Laptop magazine website, with the same review published on a single page at this blog.
Sager would then appear to be a quality company with a strong guarantee, that produces well regarded laptops. In regards to Sager's laptop ODM, it's useful to know that Sager contracts primarily with, Clevo. As you can see from the prior ODM market share list, Clevo does not rank as one of the large laptop ODMs, although Clevo is actually a large company comprised of the Clevo division which produces their ODM laptop systems, the Chicony division which is a major keyboard and peripheral supplier, the Hipro commercial Power Supply Unit division, the AviTa biomedical resources division, and XAVL the commercial xDSL. division. The Clevo ODM laptop division has, as their main customers companies such as Sager, Alienware, VoodooPC, Falcon Northwest, Eurocom, Kobalt, and Hypersonic. The interesting thing is that while you don't see large name brand companies on this list, (at least prior to Dell and HP buying their way into this space), these companies comprise a large part of the performance laptop marketplace. As a matter of fact if you read the end of the column from Digitzer on the World's Best Laptop, you'll see that a common element in many high performance laptops, is that they share Clevo as their laptop ODM.
Finally, there's an excellent article over at Powernotebooks.com, which discusses this subject of "What is a "Name Brand" laptop?", and one of the points from that article is that one way to compare the shopping experience between the name brand company, and the performance reseller, is by using a site such as ResellerRatings.com. So I though I would include the current average lifetime scores, (maximum of 10), here for some of these companies, as a final food for thought;
Dell - 3.99
HP - 5.05
IBM - 4.23
Sony Style - 3.28
Toshiba - 3.27
Sager - 5.21
XoticPC - 9.86
Powernotebooks - 9.97
Evidence which suggest that there is strong value from the performance laptop reseller. If I were you, I would do something nice for your mom, (flowers, cooking, etc.), thank her for watching out for you, and then tell her a little of what you've learned. You could even propose this deal to her if she's still nervous about buying a performance model laptop. Print out the satisfaction guarantee / return policy of who you want to buy from, along with the components that you want to order. Tell her that when the computer comes, you will boot it to Windows and show her the hardware component list as detected by the OS and if there's something there that wasn't in your original order, or anything about it that you or she doesn't like, you will return it for a full refund.
And for god's sake don't let her read this thread, or forum. It will scare her for sure.
Good Luck..
p.s. I apologize for mentioning some and not all of the players in these respective spaces, (name brand, as well as performance computing), because there are certainly many other good companies on both sides of the discussion. -
Jas - nice post. well organized, good and helpful information.
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Jas excellent advice, +1 rep for you
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Well I'll say it straight. Parents will be parents. They're dumb. They don't know about anything else but the brands that everyone knows. They hear Dell, they think "Yes. Good, reputable company. Well known. Good choice son". They hear HP, they think "They used to make great printers right? They went into computers now? They should be good. Excellent quality for my son". They hear Sager @ XoticPC, they think "Wha? Sega? Isn't that a video game thingy? What? Computer? Who the *bleep* is XoticPC? They sound like one of those luau dancers in Hawaii! They must be just trying to take your money! I won't allow it. My son must have a machine from a brand I can trust!" *cue corny advertisement with parent standing with 1 hand over their chest looking toward the sky and the announcer saying "Dell. Only the best for sons." and then a lil fade out and back to real life*
Listen to me, no matter what they say because it *isn't* their choice of a laptop, you must remember this. It's YOUR MACHINE. They want a Dell or HP or Sony? Why don't they get it themselves? At least that way when theirs breaks and needs people to come to their house, you can be a kid again and say "Nyea nyea nyea nyea nyea!!!" Then go play Left 4 Dead with everything on the highest + x4 AA with no such thing as lag while hordes of zombies run you down.
I'm telling you from experience; your parents are trying to remove your free choice because they feel you don't know anything. You saved up all the cash and you're buying the laptop on your own, don't let them spoil it for you due to their ignorance. Be a man-kid. If they know best when they say if you bend your arm like that it'll break, then ok. If they don't know best because they only heard of HP, then that's a different story. Do your own thing, and prove to them that you're right. If you've found good reviews on your machine, great! Get it. Do your own thing. Don't waste all your time working on a Dell.
Also, a nice idea would be this; tell your mother if she wants you to have a Dell so bad, why doesn't she buy it? Because you know that those overly-hyped mainstream brands stink, and you wouldn't waste your sweat, blood, tears and gatorade on them. If she declines buying, then tell her it's your money and it should be your choice as well. See how that plays out.
By the way, she'll never agree to buying you a gaming laptop from Dell. And if she does, and you *REALLY* want to spook her into thinking the Sager is okay, open up Alienware's site and go look for the M17x. When you try customizing it, it redirects you to the Dell online store. Say it's dell's machine and say look, it's their gaming laptop. If you want the best for me mommy, why don't you get this? Everything else Dell has stinks, I've checked them all! See how that works hehe. And if she agrees, you'll get a better machine than you were originally aiming for. It should be a win-win situation; either let me buy my own or let you buy me that wonderful alienware... 8GB DDR3 1333, quad core 2.53 and SLI GTX 280Ms please mommy!!! -
Soviet Sunrise Notebook Prophet
TL;DR.
Not all parents are dumb. My father isn't as big of a tech enthusiast like I am, but he was the one who suggested to me to get a Clevo over the rest of the industry. He was the one who actually bought me my first Clevo when I was 15. If you want to go talk to him, you can find him on a different forum.
From the way I see it, the OP needs to properly present a logical explanation to his mom as to why "this" notebook is better than "that" notebook. Whether or not he has relayed all of the advice that we have stated in thread to his mom is anybody's guess. But as long as his argument is thorough and clear, I don't think his mom has any sound reason to revoke his decision into what notebook he wants to purchase. -
You have 30-days to test the laptop. You can always return it if you don't like it.
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Shipping cost is out of your pocket.
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I can't imagine anyone arguing with that. -
Why don't you try to show your mom comparison between the 8662 and its closest competitor, the M15X. I'm sure you can find plenty of good reviews about the 8662. Then show your mom the thread in the AW section about how bad the M15X is. Finally, point out that AW is now DELL.
Hope this helps. -
i don't think he's actually seen any post past the last time he's replied lol... but I know parents they don't listen when they feel they know best. My laptop is already here and working swimmingly and everybody always talks about how it's some no-name brand and I could have gone with something else. They just don't get it through their heads unless someone qualified and *NOT RELATED TO THEM IN ANY WAY* tells them otherwise.
I suggest he waits or tries the trick I told him about. No matter how you look at it, the M17x is great, but I just don't trust dell machines and I don't trust AW's customer service. Hopefully with the M17x, AW's machines combined with Dell's customer service and we got a good combination. I've not heard anything really bad about it yet.
If his mother won't want to look at posts on this forums, then his mother wouldn't want to look at any sort of information he shows her unless it's about Dell or HP etc directly. The M17x is his best bet, even if he pays half and she pays the other half. -
Thanks to everyone who's trying to help me, will +rep all the helpful posts.
And to the people who are telling me to get another laptop(m17x etc.). I going to get the np8662 one way or another. I would just rather get her consent(and loan) first rather than waiting and buying it behind her back. -
Soviet Sunrise Notebook Prophet
You got a good head on your shoulders. Take the time you need to organize your thoughts so that you may get this across to your mom smoothly. -
And toward soviet sunrise, I'm not advertising XD. I was simply saying if she tries to force him, then best he go for broke, and at the very least the price would scare her into letting him "waste" *cough* spend well *cough* his money on the Sager.
But one more question for you cloud, what makes you want the 8662 so badly? I mean not that it's a sager, but why that specific model? Is there something really compelling about it? I haven't looked at it much, so it'd be nice for you to tell me why that and not any others. -
Soviet Sunrise Notebook Prophet
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You stalk my posts awww lol -
=D -
If it hasnt been suggested ( since I am not bothering to read the whole thread ), I suggest you show your mother the resellers BBB ratings. I would imagine she would at least have heard of the BBB, and since the good resellers ( the ones that post here at least ) generally have a good rating, I would hope that she could at least trust the rating from the BBB. If she does not know what the BBB is, then show her.
For example, here is the BBB rating for XoticPC. -
If your mom doesn't accept it don't worry. They can't complain when you get a working product. -
Looks like I had a problem simmilar with yours. Allthough I'm quite "old" (I study medicine, 4th year) I don't make living on my own yet, so naturally I still depend on my parents.
As it became more and more needed I had to get a laptop that would be portable but also able to render HD 3D graphics.
I searched the net for moths, all the "major brands" and wasn't able to find a single decent laptop in terms of size/performance.
In the end I found Sager/Kobalt and found out they're actually manufactured by clevo (as are many of the alienware computers)
So I ordered from rjtech, the barebones, from ebay the t9900, kingston hyperx and momentus 7200.4 from my country.
This was my first laptop and my first build and yes everything went awsome
All the main components are right under the main pannel and easy to upgrade. The hdd might feel warm under your right palm (but certainly not hot) and all the temps are reaaly low.Also get the 1680x1050 it's just right even 1400x900 would go.
So naturally after the build was finished I called my folkes to proudly present my new laptop
Aaaand... to my dissapointment the first thing they've said was "Oook... but what brand is this"
So (yes they pissed me off) I had to nicely ask them what brand the desktop was... So in the end they finnaly got that I wasn't buying a BEKO or PROLINE or whatever brand fridge but a configurable and upgradable laptop barebone that is just like any other desktop PC.
So instead of beeing an advertising sucker I got my m86(e)tu for ~1000euros and at the top config. All I can still get would be a SSD and the 280m but I think I'll wait for the 3XX series.
Tell your parents that you are the one who will enjoy the laptop and it's your choice to make (and that it's pointless to get "a major brand" that's manufactured in an anonymous china factory and then rebranded).
Best of luck! -
Stay on topic. This thread isn't for comparing Sager/clevo vs. Dell or NP8662 vs. M17x.Posts have been deleted.
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nuuu posts are deleted =(... oh well
Did you have any luck swaying your mother? -
Sounds like your mom is just being a stubborn control freak beotch .
Tell her to grow up do some actual research. -
I've realized the best thing to do in situations like these is to just buy the thing you want, especially if you are the person controlling the cash for it.
Explanations can come later and possibly not needed because by that time its a moot point. You get a great working system and your parents have nothing else to argue about.
Can't convince parent to let me get np8662
Discussion in 'Sager and Clevo' started by cloud962, Aug 7, 2009.