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    Careful When Returning Computer For Repairs

    Discussion in 'Sager and Clevo' started by agentxavier, Feb 5, 2009.

  1. agentxavier

    agentxavier Notebook Enthusiast

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    Just sent my computer to sager for repairs. The fixed the computer however, they claim they never received my AC adapter and made me pay for a new one. Just a warning never send the AC adapter in with the computer.
     
    agentxavier, Feb 5, 2009
    #1
  2. Wishmaker

    Wishmaker BBQ Expert

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    It should state that in the RMA procedure. I am sorry you got screwed :(.
     
    Wishmaker, Feb 5, 2009
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  3. GanGstaOne

    GanGstaOne Notebook Evangelist

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    heheh i know one guy that has send his Dell XPS M1710 for repair and they return the laptop with 2GB Ram less
     
    GanGstaOne, Feb 5, 2009
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  4. gaming_zedman

    gaming_zedman Notebook Evangelist

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    The exact opposite happened to me with Alienware:

    I had like 3 dead pixels on my AW m9750 (1440x900), right in the middle of the screen too. So I send it in for repairs:
    I remove the hard drives, the ram, and I dont include the power adapter.

    I get it back like 10 days later...
    1.) with an extra AC adapter
    2.) came back with a WUXGA screen!!!! which was GORGEOUS

    I dont know if it was a fluke or something, but they didn't even pick up that I voided my warranty by upgrading my processor.
     
    gaming_zedman, Feb 5, 2009
    #4
  5. Johnksss

    Johnksss .

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    in box
    1: leave note
    2: leave pictures

    better to be safe than sorry.

    gaming zedman, probably got some one else computer who is complaining about getting a 1440x900 screen and no adapter!..lol (sorry, really not funny at all, but sometimes all to true)
     
    Johnksss, Feb 5, 2009
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  6. gaming_zedman

    gaming_zedman Notebook Evangelist

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    When I got my computer back I was so happy I paid extra for Alienware. You definantly DO get what you pay for and overpriced computers are no exception.

    Will buy Alienware again, just because of that.
    EDIT: although it would have to be a refurb or an old school model, as these tend to be a really great value.

    I've had my eye on picking up one of those mALX's theyre selling for less than a grand, modding the hell out of it so that the cpu is less of a bottleneck.
     
    gaming_zedman, Feb 5, 2009
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  7. MrDJ

    MrDJ Notebook Nobel Laureate

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    my m15x came back with a new motherboard but in someone elses chassis with their nameplate on it. as you can guess, i got a refund :) and im so glad i did as this Nexus rocks.
     
    MrDJ, Feb 5, 2009
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  8. D3158

    D3158 Notebook Consultant

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    That sucks man but thanks for the update.

    D3158
     
    D3158, Feb 5, 2009
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  9. link1313

    link1313 Notebook Virtuoso

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    you live in oakville, you can probably afford it.
     
    link1313, Feb 6, 2009
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  10. Shyster1

    Shyster1 Notebook Nobel Laureate

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    Yes, yes, and yes. A thousand times yes - with digital cameras as cheap as they are today, there is simply no excuse for not using one to protect one's self against foolishness (or fraud) on the other end of the shipping line.
     
    Shyster1, Feb 6, 2009
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  11. GanGstaOne

    GanGstaOne Notebook Evangelist

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    thats why i never give my laptop or any other tech to someone i prefer to wait and pay little extra cash but do it miself
     
    GanGstaOne, Feb 6, 2009
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  12. GanGstaOne

    GanGstaOne Notebook Evangelist

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    thats why i never give my laptop or any other tech to someone i prefer to wait and pay little extra cash but do it miself
     
    GanGstaOne, Feb 6, 2009
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  13. GanGstaOne

    GanGstaOne Notebook Evangelist

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    thats why i never give my laptop or any other tech to someone i prefer to wait and pay little extra cash but do it miself
     
    GanGstaOne, Feb 6, 2009
    #13
  14. GanGstaOne

    GanGstaOne Notebook Evangelist

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    thats why i never give my laptop or any other tech to someone else i prefer to wait and pay little extra cash but do it miself
     
    GanGstaOne, Feb 6, 2009
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  15. GanGstaOne

    GanGstaOne Notebook Evangelist

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    thats why i never give my laptop or any other tech to someone i prefer to wait and pay little extra cash but do it miself
     
    GanGstaOne, Feb 6, 2009
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  16. GanGstaOne

    GanGstaOne Notebook Evangelist

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    thats why i never give my laptop or any other tech to someone else i prefer to wait and pay little extra cash but do it miself
     
    GanGstaOne, Feb 6, 2009
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  17. GanGstaOne

    GanGstaOne Notebook Evangelist

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    thats why i never give my laptop or any other tech to someone else i prefer to wait and pay little extra cash but do it miself
     
    GanGstaOne, Feb 6, 2009
    #17