Chronic Graphics Tearing Syndrome (CGTS)

Dear Members,

Forget about my low post count and my avatarless state. Desperation brought me here. This is my story:

I am working abroad in the Middle east, and an avid gamer myself (Used to own 2 Asus RoG laptop). Before leaving the states I thought the only thing that would help kill time is a new system. After great research I gave up commercialism and got on the Sager/Clevo bandwagon. This is what I got.

A brand new Sager NP8268-S/Clevo 150sm-a
16GB ram
120 Micron SSD
1TB 7200 HD
5GB Nvidia 970m
4710 i7 (2.5?)

Costed me around 1500-1600 and was well below my budget, I packed it with me and opened it upon my arrival to my flat here in Kuwait. Everything is set, a fresh clean windows, all the accompanied drivers were installed except:

1- Bigfoot Qualcom killer WLAN driver (was downloaded)
2- Nvidia drivers (from Nvidia's website)

So far so good. Now starts my checkup examination.

1- all settings cranked up at ultra at whatever game is thrown at this system will run (perfectly).
2- Applications (Autodesk Maya rendering, photoshop, illustrator etc.. runs wonderfully)
3- Windows loads up in like 4 seconds, faster than my phone.

EXCEPT

The system was diagnosed with Graphics Tearing (when gaming), the following treatments were given:

1- Vsync forced ingame alone - FAILED
2- Vsync closed in game, but forced on NCP - FAILED
3- Triple Buffer forced in game alone (Vsync ingame and on NCP closed) - FAILED
4- Vsync + Triple buffer forced on NCP (Closed ingame) - FAILED
5- Vsync closed in game and on NCP, triple buffer closed - FAILED

Secondary Treatment options given:

1- Nvidia Drivers removed (Plus CCleaner wipe) and
2- Older Drivers installed as well as
3- The same latest driver reinstalled

And still Failed at curing the Tearing Syndrome


I did not give up. I took my laptop and tested it (with graphics output on the following)
1- LED TV (30-40-60-120 hz) - HDMI - FAILED
2- LCD Screen 24" (60hz) - DVI - FAILED
3- LED Screen 17" (60hz) - VGA - FAILED
4- Plasma TV 55" HDMI - HDMI - FAILED

Still I did not give up

Windows 8.1 removed, Windows 7 installed
Plus Secondary Treatment (previously outlined) repeated again
Result: FAILED


================================================

Games that were tried:
1- Borderlands 2
2- League of Legends
3- Metro 2033 REDUX + Last Light
4- Civilization 5
5- Shadow of Mordor
6- Guild wars2

All have the same graphics tearing

=================================================

Diagnosis: the condition is Chronic and non resolving so far

Project Clevo/Sager seem to have failed with me. If system is to be returned and shipped back, 13 LBS intercontinental shipping will cost 380 USD, and 380 USD when returned, close to half what the system initially costed me. Work contract finished 2017 Jan, zero Clevo/Sager service centers in the region.


Now here is the Question I wanted to ask, Can someone please help me? What can I do


Best Regards,
A fellow gamer and a friendly highschool teacher

 

uhm maybe trying updating or reinstalling the intel hd graphics drivers?

 

OK OP, to rule out any driver problems, download DDU (Display Driver uninstaller) and uninstall all NVIDIA and Intel drivers: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Next, download the latest Intel HD4600 drivers from here: https://downloadcenter.intel.com/do...HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
Next, download the 347.88 drivers from NVIDIA: http://www.nvidia.co.uk/download/driverResults.aspx/83148/en-uk

Install your Intel drivers and then NVIDIA drivers

In NVIDIA control pannel, set power management mode to max performance, keep triple buffering off and in the multidisplay/mixed GPU acceleration, select single display...

In your games, try forcing VSync and hopefully your tearing is gone.. I think your driver install isn't clean enough...

 

Unfortunately screen tearing is not terribly uncommon. How bad is it on your end? Have you tried installing Windows and your drivers and games to another drive?