Clevo (Metabox) Display Issues

Cross posted to:

https://forums.whirlpool.net.au/forum-replies.cfm?t=2556278&p=-1&#bottom
https://www.techinferno.com/index.php?/forums/topic/10335-clevo-metabox-display-issues/



Hi Guys,

I have a Clevo P370EM. When I start it I can see the backlight come on the screen but nothing displays. The screen close magnet is fine as the backlight turns off when I close the lid. Laptop starts fine. Laptop won't output to an external monitor. I pulled apart the laptop today, swapped the graphics cards around, cleaned everything up, swapped RAM around, pretty much everything I could think of and still no luck. The only thing I didn't disconnect was the monitor itself. I couldn't work out how to access the connection on the motherboard.



I haven't checked CMOS battery. I have run both GPU's as master and no luck.. I've got no doubt it's hardware, just trying to work out which bit. I have a feeling it will be a GPU as I was running a game the other day and only one GPU was shown to be heating up. The funny thing is; when the computer is at the Windows logon screen (Pretty sure it is there – can't see for sure) the screen still dims with inaction and the backlight comes on when the mouse moves. I really can't pick what it is. I reckon both GPU's have packed it in

 

@nick1408 - Did you happen to post this on reddit, as well? Saw what seems to be an identical issue there, albeit fewer details.

Have you tried running on a single GPU (no Crossfire cable connected, no slave GPU installed)? Problem sounds like it could be the main board, but hard to say for sure.

 

In addition to swapping RAM around, did you also boot up with only one module at a time installed? If yes, then I'm inclined to agree that it's a GPU problem (or a problem with the MXM connector on the mobo).

 

I did post on Reddit - forgot about that one. I did try a single graphics card and no luck. I'll try just one stick of ram and see how I go

 

Good luck to ya!