Clevo M570U Problem

Hi, Need someones advice.

I have a M570U notebook.

Here are the problem I am getting.

Screen Has Artifact not sure if it is the video card problem.

System Would shut down in like every 15 min or so.

I am thinking it is the video card over heat or something.

Any advise would be appreciated.

 

sounds like overheating.....

If you are overheating... usually any temp over 90C degrees is bad.

when was the last time that you cleaned out the fans and vents thoroughly...?

if never, then thats why.

1) remove battery
2) remove/unscrew the panels on the bottom of the notebook to get to fans and vents ( if possible, if not its okay.. skip step 5)
3) use flashlight to look through vents for the dust (if you cant see the light on the other end, then the vents are clogged up)
4) go outside, get some compressed air (cans or compressor @ 50 PSI) and give the vents a good airing out all directions ( concentrating on the vents)
.... you might want to brace the fan blade(s) when airing it out (with a toothpick or paperclip to prevent it from spinning out too much)
.... or use short bursts (1-2 secs) of air instead of bracing the fans.
5) go get some Q-tips and swab the fan blades and the area around it
6) then go do a second airing with compressed air (all directions again focusing on the fans and vents) to push out the dust that was dislodged from the Q-tips

7*) Now go use the flashlight again and look through the vents (shine the flashlight from the fan, you look through the other end) for anymore dust clogs.

8) Then start up the notebook... and let the fans cycle up (use the Fan Toggle at max speed if your system has it) to push out any other dust that might have been stuck.

If all goes well you should be able to close up the notebook and...

you're done.

*repeat this step until its cleaned out.

Thats pretty much it.

Just make sure to do this every two-three months... it should take about 15-20min per cleaning if you want to be thorough.

If you are overheating... usually any temp over 90C degrees is bad.

when was the last time that you cleaned out the fans and vents thoroughly...?

if never, then thats why.

1) remove battery
2) remove/unscrew the panels on the bottom of the notebook to get to fans and vents ( if possible, if not its okay.. skip step 5)
3) use flashlight to look through vents for the dust (if you cant see the light on the other end, then the vents are clogged up)
4) go outside, get some compressed air (cans or compressor @ 50 PSI) and give the vents a good airing out all directions ( concentrating on the vents)
.... you might want to brace the fan blade(s) when airing it out (with a toothpick or paperclip to prevent it from spinning out too much)
.... or use short bursts (1-2 secs) of air instead of bracing the fans.
5) go get some Q-tips and swab the fan blades and the area around it
6) then go do a second airing with compressed air (all directions again focusing on the fans and vents) to push out the dust that was dislodged from the Q-tips

7*) Now go use the flashlight again and look through the vents (shine the flashlight from the fan, you look through the other end) for anymore dust clogs.

8) Then start up the notebook... and let the fans cycle up (use the Fan Toggle at max speed if your system has it) to push out any other dust that might have been stuck.

If all goes well you should be able to close up the notebook and...

you're done.

*repeat this step until its cleaned out.

Thats pretty much it.

Just make sure to do this every two-three months... it should take about 15-20min per cleaning if you want to be thorough.

________________________

Gaming notebooks are a new thing, you must realize that you have to take some extra care of them over typical use notebooks:

1) Battery: to maintain the longevity of any rechargeable battery
- you must NEVER overcharge it [especially for long durations of time while it still be in use] by keeping it plugged into AC
- when it reaches 100% (while in use) you should unplug it and let it discharge to 5-15%, then plug it back to power
- OR you can just charge it to 50%+ and remove the battery and store in cool dry place.. not the fridge [remember to use it occasionally 3-4 time a year to charge and discharge it].

2.) Heat: to prevent a healthy notebook from overheating
- ALWAYS use the notebook on a clean, hard & flat surface
- NEVER use on soft surfaces (laps, beds, couch, etc.) that can block the fans on the bottom
- RECOMMENDED to be used on a notebook cooler... namely the Zalman ZM-NC1000 or ZM-NC2000
- check your fans underneath occasionally (at least once a month or two) for any dust clogs [clean them out with Q-tips and air cans/compressors]
- ALWAYS monitor the temps (CPU, GPU, HDD, etc..) to watch for fluctuations, which would indicate overheating by dust usually

By doing these simple things, your entire system will easily last for more than 3 years.

 

Thanks for the info...

I dont think this notebook has been clean out almost over an yr and a half.
Memtest Runs OK which I never got passen thru... System Shut down in 45 min or so... CPU Temp was hovering about 38C. Wasnt able to check the GPU temp... I will check on that later on.

 

its the GPU temp thats the most important in gaming notebooks.

I bet you will have high GPU temps from what you are saying... up to the point of reaching threshold temps over 90-100C... which the system will force a shutdown to prevent further damage.

Clean out the fans and vents immediately.

You can use a simple utility like HWmonitor to see all temps.

 

Is it good idea to take apart GPU heatsink and apply with AS5?

 

it might be ....

since your videocard has been overheated for a good duration of time since you are seeing artifacts show up with system shutdowns due to threshold temps.

 

I took off the video GPU heat sink, the paste looks like dryed and crack, have already took the gunk off. Applied new AS5, screen still shows artifact. Is it time to replace video card? After 45 min later, system still crash turns off by itself.

 

That pretty much sounds like a thoroughly cooked GPU - unfortunately, that means time for a replacement.

 

like Shyster said.

The long duration of use when it was overheating seems to have permanently damage your videocard module.

A replacement would be recommended.

You can contact (email or phone is best):
- www.rjtech.com
- www.eurocom.com

you can even find some on eBay

In any case, they have to be specifically for Clevo M570U.... which is proprietary and NOT standard MXM.

 

I called Sager already. Gave them the serial # on the nb.. Confirm it is their (out of warranty.) They do not have the brand new Video card, only have re-certified Graphic card. Labor + Card + Shipping is around $370.

 

thats a good price for a videocard replacement (recertified or not).

And Sager is a trustworthy vendor, so getting anything from them would be fine.

they dont really need labor, since its pretty simple to switch out the videocard yourself.

 

well I would still perfer send the notebook to them for some inspection. I mean if I changed the video card my self, which I could, but if something goes wrong, I would need to call them up and maybe buy more parts. I think it is better for them to do all inspection make sure nothing goes wrong when I receive the notebook back. Thank You Gophn for Helping me trouble shoot this problem.

 

thats a good idea, let them do it... if they screw up, they have to give you a replacement.