Clevo P150HM not working! HELP!

Hey everyone,

I have a problem with my laptop.

It worked perfectly fine 10 minutes ago. I was done doing whatever I was doing and switched it off normally. Now when I try to start it up again it shuts off automatically. After pressing the on button everything seems normal until both fans start blowing at max speed and a little bit later it shuts off.

This happened on battery power. The reason it shut off was obvious since I encountered it before already while running furmark. The battery could not cope with both the GPU and CPU running on 100%. I have quite a beast of a laptop you see. So I tried to start it with the power plugged in and it didn't took long before it shut it off again, however, this time it didn't shut off because of lack of power. It shut off because it was overheating.

I already checked whether the heatsyncs were making contact properly with the GPU and CPU. Yes they do.

Can you guys please help me?

Cheers

Specs:
i7 2670qm
hd6990m
8gig ram
Clevo P150HM

 

running it on battery with fur isnt advisable as far as i know.
is this the laptop that runs on battery but not on mains?

only thing i can suggest is a reset which might help and again it might not.

remove battery and mains and hold power button down for 20 seconds.
remove base plate and hunt for the cmos battery and remove it for a few seconds.
replace,screw up and try again. first on mains and then on battery.

download some temperature monitors in my sig below and post your temps up after about an hour of use.

also have you cleaned the fans out lately as this should be done every couple of months.

 

First and foremost, post your temps. Then go from there.

 

I would try MrDJ's suggestion to start, see if it can boot up and run stably in Windows again.

Secondly, watch your temps in Furmark 3D closely and NEVER run it on battery only. Run it only for a maximum of 10 minutes and watch the temps closely in that time frame, if it shuts down at temps under 105-110C then it indicates the GPU is likely faulty.

This is how we have been able to weed them out during our tests and we were able to RMA to the manufacturer and they either repaired or replaced the card.

 

Running heavy benchmarks on a battery is a very stupid thing to do.
You should know better than this!

Im even afraid to load up Starcraft 2 with 30fps limiter applied when on battery, let alone run my GPU on max with some benchmarking stuff that can fry your laptop.

 

im scared to look even at facebook on battery.

 

First question everyone else failed to and should have asked first, is it under warranty?

 

What happened with furmark only happened once and it was kind of accidental. It was months ago though and I have used the computer for many hours after that.

I also have always used speedfan. I'm kind of paranoid when it comes to these things so I always monitor the temps. The temps were never above 90 degrees during normal gaming and with furmark i've never seen it above 95. I think these temps are normal.

I'll try tomorrow again whether I can reach the windows login screen without it turning off. But from what I saw today I don't have high hopes. I'll try the reset as well.

Technically, yes. I am unsure to whether the warranty is still valid though. I don't have much money and the reseller I bought my computer from charges 40Euro for high performance cooling paste whereas actual high performance pastes only cost like 7 Euros. So I did the obvious thing to do; Pick cheapest option and redo it myself. I never really realized that such actions might void the warranty. I was being kind of naive. I'll have to look into whether my warranty is still valid and if necessary deceive my reseller.

I'd rather not make use of the warranty and fix this myself though, if that is possible. I've already had contact with this guy regarding a few different matters and he was really unkind and unwilling to help, I even felt intimidated when talking to him on the phone.

Thanks for all the replies everyone. I appreciate it a lot.

 

this is an old post but gives a rough idea

 

I think your warranty is still valid. Plenty of people do repastes, so unless you obviously screwed something up during it, this should be a problem that they will fix.

I don't think you want to try fixing this yourself. You could have a blown chip on your motherboard or something and if you try to replace it your warranty wil DEFINITELY be void.

 

I did it really well. Didn't use conductive paste either. It has run for months after the repast so I doubt that's it.

And regarding the warranty; I guess I have no choice. This thread is still very new so I will wait a little bit before actually contacting my reseller.

 

Clean it out. Check temps. Then get back to us. These are easy to clean out. Blow out the fans, take off the bottom plate and blow the dust out their. Restart and check it. As stated earlier, you should clean it out every few months or so, depending on where you live, how much dust is present and what the temps are where you live. Then lets see what the temps are and how your lappy is doing. Then you can think about the warranty.

 

He can't check the temps because it shuts off before the windows login screen.

And, I think its safe to assume he cleaned it out when he checked that the heatsinks were making contact with the CPU and GPU.

Read the thread.

 

What the fck.

Yesterday the pc wasn't even able to reach the login screen without turning off. It shut off like 5 times in a row without any success in between, even after checking whether the gpu/cpu heatsinks made proper contact.
So this Morning I tried to use it again without high hopes and to my surprise it worked fine with normal fan speeds and temps. I even did some gaming and the performance and temps and everything seemed perfectly fine.

I honestly do not understand what happened but I am thankful that I do not have to call my reseller.

Mindblowing.

 

did you remove the cmos battery as i suggested.

 

Repasting shouldn't void the warranty.

You know you're not supposed to lift the heatsink once the paste has been applied, right? Might want to repaste.