Clevo P170EM GTX 970M stopped working after restart

So I recently bought a GTX 970M ( https://www.ebay.com/itm/124924277453) to upgrade from my AMD Radeon HD 7970m but I haven't gotten the card to work at all since after the first restart. I started out by cleaning out the old drivers (including the intel drivers) and then I installed the latest windows 10 driver from NVIDIA and modified the .inf and the install went through and the card was showing up properly, I ran a benchmark to check the temps and they stayed below 70 the whole time.

All was well until I restarted my computer and the card wasn't showing up properly in GPU-Z, memory says 0mb and memory type is unknown a lot of the other specs are unknown. Device manager has a warning triangle and says "Windows has stopped this device because it has reported problems. (Code 43)"

I've tried reinstalling the same driver and I've tried the driver from Eurocom but nothing makes a difference, I also reseated the gpu to make sure it was seated properly but nothing changed.

So that's where I'm currently at, I have BIOS version 1.02.16 and I have disabled driver signature enforcement.

Any help is greatly appreciated!

 

Sounds like it died on you. Was the card new looking when you got it?

 

I agree with Meaker. It sounds like it died pretty quick. Open a dispute with eBay as defective/not working and explain it worked once and then never again and you need a refund. "Seller does not accept returns" does not trump a defective item.

 

I agree that it sounds like you received a dud card.

 

Okay so I've been talking back and fourth with eurocom support about this issue and they told me to update the bios and sent me a file called Neptune_X_v3.zip but it's password protected and they never mentioned what the password is. so assuming this is a @Prema BIOS then maybe someone on here could know the password?

@Meaker@Sager Yes the card didn't look worn or used and it states in the ad that they test them before they ship them out.

Thank you