Clevo P170HM temperature rises alot and then forces the computer to automatic shut down

Hi all!

I have a big and sad problem.

I own a Clevo P170HM with Geforce GTX 485M.

When I just bought it I could play games, for instance Skyrim with no problem, though I never checked the temperature back then. I've had it for 10 months now.

But today, after played for 2 minutes the computer shutted down automatically. I started it again and checked the temperature with Hwmonitor the temperature was realy high. Check this picture

Should it be this high? And another thing, a few weeks ago I watched a movie on the TV streaming it from the computer with HDMI cable. I only streamed the picture and let the sound source come from the pc. But then it happened the same thing. It forced the computer to shut down and I felt the pc and it was realy hot.

I thought it was because I updated the drivers for Geforce GTX 485m to 296.10 so I went back to the 285.62 (the version when everything worked fine) and started Skyrim. The GPU temperature went directly from 68 to about 88 and rising.

Any ideas?

Edit: Forgot to mention that I can watch a movie with HDMI when sending the picture and the sound to the TV. Also that the core temperature have also been as high as 93 degree celcius.

 

Judging by both CPU and gpu temp you're either:
- full of dust. Try to clean the laptop using compressed air by removing the bottom panel to check if fans are clean and not obstructed. If you did this already then...
-...your thermal paste has worn out. In this case you need a repaste of both CPU and gpu to get back to decent temperatures. I've repasted mine with ICD24 before Christmas and under overclock (in signature) my gpu hits Max 81c and CPU max 75c under heavy load (stress testing).

Better you do the first step if that isnt successful then you need a repaste. Most of the times cleaning the laptop from a lot of dust accumulated in months could bring down temps.

 

One other thing to check.. Can you please tell us the BIOS and EC version in the BIOS setup screen. There is a known issue with EC v .06 that can do this.

 

I removed the fans and vacuumed away all the dust (since I didn't have compressed air at home). So all the dust is now gone.
I don't even know if I have thermal paste and don't know how to change it.
So I'm gonna try stressing the pc again and check the temperature.

Bios:1.01.06
EC: 1.00.05

 

dust could well be part of the problem but OMG! look at the SSD temps 128c 262f
no wonder its shutting down. thats enough to shut down a nuclear reactor.

tbh your cpu and gpu are still within range going by this old thread

 

The EC is good (its older but good).

The 128C temp is a sandforce issue in their firmware. And the PC doesn't care if the HDD reports 300C as its temp, it just doesn't do anything other than report it.

Yea I would check it for dust, and maybe hit your purchasing company for an updated EC+BIOS.

 

Your CPU and GPU temps are elevated, but the GPU in particular is still within the safe zone. Only the CPU temperatures are really higher than I'd like to see. Assuming your temp readings are accurate, it's the SSD that really makes me curious because I've never seen temperatures that high. (that could easily be a firmware issue though, as it's pretty common with SSD's)

 

Hehe, yeah I forgot to mention that there is no sensor that measures the SSD. I know where it's located and that location always feels cool.

Thanks for the temperatur intervall. Now I know where I shouldn't be.

 

Ok, now it's better. But I still don't like that my GPU is that high when I'm playing. Because doesn't high temperatur wear it out faster? What is the ideal temperatur for GPU when playing for a long time?

Anyway, thanks for the help!

 

That temperature is well within recommended spec for the GPU. They have a thermal shutdown temperature of 110C and it's not generally considered abnormal unless you're seeing average temps of 95C or higher. 83C is perfectly fine and won't cause any undue stress on the part.

 

Next time you clean it out, which im sure you'll be doing more often, don't use a vacuum as it can cause static electricity which can damage your parts. Get a can of compressed air and have it ready to go.