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    Clevo P370EM gtx 680m Problem

    Discussion in 'Sager and Clevo' started by tathlyn, Dec 22, 2012.

  1. tathlyn

    tathlyn Notebook Enthusiast

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    Hi Guys,

    I'm having a real problem here.
    I have reinstall windows 7 on my Eurocom Scorpius (Clevo P370EM) and when i install graphics drivers system do not start. Screen go dark and that's it.
    I have two gtx 680m cards in it. The drivers i've tried: stock(306.68), 306.97 (they actually worked before) and 310.70.
    One more thing - system starts on battery no problem sli works as well but as soon as i switch power on and trying to run dxdiag - system keep freezing and inform me that display driver stopped working.
    Please tell me my cards aren't broken.

    Thanks
    Arek
     
  2. b0b1man

    b0b1man Notebook Deity

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    So you are OK on battery, but cant work when plugged in?
    Is your battery charging when plugged in?
    I'd venture to guess your PSU adapter is bad.
     
  3. tathlyn

    tathlyn Notebook Enthusiast

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    Yes,
    battery is charging just fine.
     
  4. tathlyn

    tathlyn Notebook Enthusiast

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    Ok,
    It looks like that: Computer starts as normal then windows try to start (little colors play on the screen) and then instead boot to desktop screen goes dark and that's it.
     
  5. tathlyn

    tathlyn Notebook Enthusiast

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    Update:
    I've turned off second gpu (id no.2) and the system works perfect on full power (tried 3d games and furmark).
    I've turned off first gpu (id no.1) and system runs only on battery - everything work but very slow. Monitored gpu - it stays on stage 8 - very low clocks.
    Any thoughts?
    Thanks
     
  6. MrDJ

    MrDJ Notebook Nobel Laureate

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    i wouldnt think this is a bad card but an sli connection problem which has been reported on quite a few laptops before on here.
    as i know nothing about sli and even how they are connected id better leave this one to the experts.
    hopefully your reseller is open for tech support tomorrow so thats the first thing you need to do is contact them.
    it might need a rma back to them but at least you can play all the games out there on a single 680 so wont be without a laptop over christmas.
     
  7. Meaker@Sager

    Meaker@Sager Company Representative

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    Well you could always pop open the hatch and check the connections on the cards are plugged in correctly.

    If you are adventurous, remove both cards and put only the second card in the primary slot, if it gives you issues it's time to return it.
     
  8. Prostar Computer

    Prostar Computer Company Representative

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    At first I thought it could be your PSU, but based off the update you provided, I agree with the other users; it sounds like an issue directly related to the SLI interface. If you're still under warranty, I would recommend considering contacting your seller so that they can issue a RMA for inspection. If it's not under warranty, then you can take a crack at it yourself or bring it to a local shop for them to inspect.