Intro: Dear reader, I am aware that there are threads like that and I did read them, but I need fresh perspective as a new lineup of Clevo P670 has been released with gtx 1070, one of which I own myself.
I own my laptop for about 6 months and have been playing for a couple of weeks. I clean the heatsink regularly (by blowing in air)
Problem: during normal gaming sessions (BF1, TitanFall 2, Dishonored 2) I am having maximum temperatures after a couple of hours of gaming like these:
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I am quite concerned with max temps on CPU - above 100 (GPU seems to be OK around 80).
Though, I've never seen these temps while I was playing, - when I alt+tab during the game I saw around 70-80 on CPU immediately, but still, this program tells me that temps were 100 at some point.
Questions: Is it normal or should I fix it? What would you recommend in this situation, dear reader? I can't repaste it myself as warranty forbids me from doing this. I can send it back and ask them to repaste it, but it would take a long time.
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Meaker@Sager Company Representative
How long have you owned it? Have you ever cleaned the heatsink?
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You should repaste the CPU. If it does not work,I would talk with the reseller.
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Unfortunatelly, I cannot do that as it will violate the warranty (according to XMG). -
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>sells clevo
>voids customer warranty if repasted
Something seems wrong here.
Also @Partum Somnia if you're in the EU the seller/manufacturer can't legally void your warranty like this AFAIK.Vistar Shook likes this. -
It's as mobious said, even tho you got those little stickers which say "void warranty if damaged" if you actually damage it your warranty isn't really broken.
See the sticker more as a warning, that if you damage something yourself while tinkering with it that you have no warranty anymore, if you do everything fine, warranty still there.Vistar Shook likes this. -
If calling XMG says repasting voids warranty, I suggest calling again until they change their minds. Because it should never.
Vistar Shook and ekkolp like this. -
I do live in EU, in Germany. I've informed them about the problem and they sent me an RMA. I just thought that may be the situation is not that dramatic and there is a simple solution, though repasting would be the one, -- I don't want to play with my warranty in case of something really bad happens. -
Meaker@Sager Company Representative
I would send it in rather than risking the warranty for sure. It might not be something so simple also.
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They can't legally void your warranty for opening the machine if you live in the EU. -
Meaker@Sager Company Representative
They can't legally do it in the US either IIRC
Clevo P670RE, XMG P707 Overheating up to 100 C.
Discussion in 'Sager and Clevo' started by Partum Somnia, Aug 19, 2017.