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    Clevo P670RE, XMG P707 Overheating up to 100 C.

    Discussion in 'Sager and Clevo' started by Partum Somnia, Aug 19, 2017.

  1. Partum Somnia

    Partum Somnia Notebook Enthusiast

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    Intro: Dear reader, I am aware that there are threads like that and I did read them, but I need fresh perspective as a new lineup of Clevo P670 has been released with gtx 1070, one of which I own myself.
    I own my laptop for about 6 months and have been playing for a couple of weeks. I clean the heatsink regularly (by blowing in air)

    Problem: during normal gaming sessions (BF1, TitanFall 2, Dishonored 2) I am having maximum temperatures after a couple of hours of gaming like these:

    Temp.png

    I am quite concerned with max temps on CPU - above 100 (GPU seems to be OK around 80).
    Though, I've never seen these temps while I was playing, - when I alt+tab during the game I saw around 70-80 on CPU immediately, but still, this program tells me that temps were 100 at some point.

    Questions: Is it normal or should I fix it? What would you recommend in this situation, dear reader? I can't repaste it myself as warranty forbids me from doing this. I can send it back and ask them to repaste it, but it would take a long time.
     
    Last edited: Aug 20, 2017
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    How long have you owned it? Have you ever cleaned the heatsink?
     
  3. Partum Somnia

    Partum Somnia Notebook Enthusiast

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    I forgot to mention. I own it for half for the year. But I've started to use it for gaming only recently, and immediately I noticed the problem. I clean heatsink every 1-2 weeks (by blowing through).
     
  4. ekkolp

    ekkolp Notebook Evangelist

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    You should repaste the CPU. If it does not work,I would talk with the reseller.
     
  5. Partum Somnia

    Partum Somnia Notebook Enthusiast

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    Thank you for your reply.
    Unfortunatelly, I cannot do that as it will violate the warranty (according to XMG).
     
  6. ekkolp

    ekkolp Notebook Evangelist

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    So ask them to do it free for you, or allow you to do it without destroying your warranty.
     
  7. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    @XMG

    >sells clevo
    >voids customer warranty if repasted

    Something seems wrong here.



    Also @Partum Somnia if you're in the EU the seller/manufacturer can't legally void your warranty like this AFAIK.
     
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  8. Danishblunt

    Danishblunt Guest

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    It's as mobious said, even tho you got those little stickers which say "void warranty if damaged" if you actually damage it your warranty isn't really broken.

    See the sticker more as a warning, that if you damage something yourself while tinkering with it that you have no warranty anymore, if you do everything fine, warranty still there.
     
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  9. D2 Ultima

    D2 Ultima Livestreaming Master

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    If calling XMG says repasting voids warranty, I suggest calling again until they change their minds. Because it should never.
     
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  10. Partum Somnia

    Partum Somnia Notebook Enthusiast

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    Thank you for your answer.
    I do live in EU, in Germany. I've informed them about the problem and they sent me an RMA. I just thought that may be the situation is not that dramatic and there is a simple solution, though repasting would be the one, -- I don't want to play with my warranty in case of something really bad happens.
     
  11. Meaker@Sager

    Meaker@Sager Company Representative

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    I would send it in rather than risking the warranty for sure. It might not be something so simple also.
     
  12. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    They can't legally void your warranty for opening the machine if you live in the EU.
     
  13. Meaker@Sager

    Meaker@Sager Company Representative

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    They can't legally do it in the US either IIRC :p