Clevo P751TM RTX 2060 upgrade uproblems

So I thought It would mostly be just plug and play but my laptop won't even boot now and I don't have a pc.

First I tried installing the graphics card, and on entering the bios,



Then I tried flashing the vbios, of the rtx 2060 yo see if that would help and I'm sure now that the card must of been bricked as the whole laptop won't even boot know (I did make sure that the new bios was installed properly and restarted multiple times after the new bios install and did not have any problems)

Hopefully someone knows what's wrong, if any more info is needed please let me know.

Thanks,

Fricknbot

 

Did you upgrade the actual BIOS?

Does it work when you remove the 2060?

 

I don't think so it only flashed the EC/KC wouldn't let me even run Flash.nsh or any of the commands for it

 

Yes it does, and it seems that the pc specialist bios is still there by the looks of it, how do I get rid of it, tried following the flashing instructions and MS-DOS just said half the commands don't exist

 

https://repo.palkeo.com/clevo-mirror/P7xxTMxG/ (repo/repo)



Looks like there have been a couple of revisions since what is currently displayed on your screenshot. I would start here.

If it's still being finicky then running DDU to strip out the drivers and reinstall them on reboot would be the next thing I would try.

 

Looks like there's another file for the EC as well

 

I did try running DDU, and nothing happened, the card was being partially detected as a PCI device both before and after in Windows but not being used, I tried to flash the VBIOS but I think I ended up making it worse as when the new card is in it won't even boot but I'm not sure if it's the vbios that's the problem or just PCS maybe locking down their bios to only accept GTX-10 series cards so they can pretty much scalp people for a new laptop even thought its upgradeable :/

 

Use the ones from the REPO link and that will unlock things to see if the card will function.

While you're at it maybe reflash the vBIOS from the REPO as well.

 

There is a username and password for the repo link so i am not able to access it
nevermind, i cant read

 

UN: repo
PW:repo

 

What 2060 is it?

 

The clevo RTX 2060, do you think i may need a new powerbrick as i only have a 220w one i think

 

That's a possibility. I recall seeing threads mentioning an upgrade due to consumption.

Did you flash the BIOS files yet?

The RTX should downshift the power requirements if your brick isn't enough for 100%. Similarly I can run my notebook on USB-C as long as I don't open a program that maxes power output on the GTX GPU. If I do then the charging mechanism starts flapping until the load is reduced under 100W. Load for normal stuff usually sits around 45W but, the brick provides up to 120W for my model at least.

 

I've not been able to I managed to get the bootable USB to work properly, when In to the EFI shell and try to run MESET after startup.nsh launches it will restart and then bring me to a screen saying I have invalid boot media, to avoid this I have to press F2 each time I restart so i can get back into the shell, not to mention that when i tried to flash both the EC and the BIOS they failed for different reasons, the bios wouldn't flash because it couldn't build and MSDN table (not exactly sure what its called but i can get some pictures) and I'm not sure at all why the EC flash failed

 

I haven't found clear BIOS flashing instruction anywhere, every post says or does something slightly different an I am really unsure of what to do. if there are specific instructions for flashing this specific bios and EC then please let me know!

 

These are the problems I'm having

 

Pl, flashing should be the easy part of this. Just boot from the device that has the files on it unless they're windows executable which won't work w/ your screenshot showing linux boot.

So, if your primary issue is not being able to get beyond the boot shell like above you need to edit the boot config "startup.nsh" is pointing to something different than where your files are or is just missing the location. If you lookup what it is normally for your installed OS you can piece it together or boot from a liveCD and work from there to repair it using grub or something similar.

Alternatively is something changed recently check the BIOS for legacy vs UEFI as some upgrades toggle this and cause boot issues to occur.

One command that helps in that screen is "help" it will list potential options to use.

 

I have removed my hard drives, is this a problem?

 

Well, it makes flashing the files a bit more difficult as they're designed to be executable from windows typically.

Sometimes you can do it from a liveCD using command line to execute them like using ATIFlash for updating NVIDIA drivers.

 

I did want to let you know as well, its not a Linux boot, it's an efi shell running over MS-DOS, I really am not sure how to use dos at all, I tried mounting the usb with the the bios and ect on it but nothing still same error as above

 

And I also don't have a CD drive so live CD is out of the question unless it can be done on a usb as well

 

Well the shell uses different commands such as "boot /dev/sub0/filename.bin"

You can USB boot a liveCD using something like linuxliveusb / rufus / multibootusb... simplest is rufus / most compatible is linuxlive.

 

And what am I supposed to do with Linux live once I have installed it, does it work in the same way for flashing bioses? I am very confused, I've put all my hard drives back in and booted into windows, to edit the startup.nsh file but what exactly am I supposed to change

 

What am i supposed to install on the USB linux or DOS (FreeDOS)

 

You can do either. FreeDOS might be simpler to just execute the files like you would in windows but from command line.

https://help.ubuntu.com/community/BIOSUpdate - there are apps you can install from LiveCD to aid in the flashing process.

 

Sorry for sounding incompetent, but I am really very confused, at this point I am really not sure what to do at all.
Would you be able to explain to me exactly what I need to do and in order, or if possible guide me through it on discord or something,
sorry if i am asking too much as I would really like to try to get this BIOS flashed to see if my GPU is still ok.

 

Grab Rufus
Install it
Run it
Select your OS .ISO you want to use
Run the program to install it on the USB
When done boot from USB

If you go linux then you'll need to add an app to flash the bios files

If you go DOS then you just boot to a DOS screen and execute the files ((there may be an issue where the files look for a windows partition or temp space to boot from))

Once everything is flashed / updated then the next task is to see if the RTX shows up and works with the updated system.

This is for Dell but, it covers both options.
https://www.dell.com/support/kbdoc/...he-dell-bios-in-a-linux-or-ubuntu-environment

 

Also there aren't any actual instructions for clevo laptops on the ubuntu website so I'm not sure which method to go by

 

The other thing that comes to mind is going into the BIOS post flash and setting it to legacy if you're not running your drive in U/EFI as the flashing changes the settings around and you'll know if it's an issue when booting as it won't find the OS and then you just go change it to the other option to boot into windows like normal.

 

In my bios, there is no legacy mode unless that is when UEFI boot is disabled?
so far I have only been booting with UEFI boot on and Secure boot off

 

Then you should be fine after fleshing w/o boot issues.

 

I tried executing the exe files in DOS but it says that they cannot be run in DOS

 

Then try linux and install a helper app from "software" like mentioned in the linux link. These bios apps make it easier for windows users that aren't technical to just click and reboot vs pushing a file to the chips.

https://www.tuxedocomputers.com/en/Infos/Help-Support/Instructions/Updating-EFI-BIOS-EC.tuxedo

This shows the same screens you posted earlier from the EFI...

 

I managed to successfully flash the new EC! from DOS thank you for linking me this tool I will use that to update the bios, will update if the graphics card is faulty will most likely send it back and get a replacement

 

Bravo!

Sometimes someone else has done what you're trying to do and a little google sleuthing finds the answer. You just have to have an idea of what you're looking for as the solution.

On my server I use an ASrock MOBO and it's even simpler to just grab the bin file and reboot to BIOS and select the file from the drive location and hit start. I've been dealing with this stuff for decades at this point and know some tricks to get things done in an unconventional way if needed. These days though most OEM's use the KISS method of applying updates vs giving true functionality of doing them manually as you could in the past.

 

So, you got me thinking about my own bios version as well and just updated from 1.07.09 to 1.07.14. Not sure what the update was supposed to enable but, it's up to date now either way.

 

Managed to update both of them looks like the card is faulty, the computer boots into windows but I have a black screen, not sure exactly what to do about this

 

I need to reflash the bios back to the backup but I can't even see what I'm doing any tips?

 

Just grab the old bios version off the repo site and downgrade using the same process though a black screen in windows could just mean the drivers need to be updated after using DDU to remove what's there. Try booting into safe mode to do this w/ networking enabled to allow you to grab the DDU package / drivers.

 

I did try this but no luck the screen is still completely black by this i mean it doesnt even turn on the computer itself boots but and i can hear windows sounds but the monitor is off completely no matter what I do, I'm most likely going to send it back but thank you for the help with the BIOS issues!!

 

Try an external monitor / TV... if the RTX is inside / remove it and see if the iGPU outputs display.

 

The iGPU isn’t powered in this unit.

 

The company I bought the card off is taking it back for repair or replacement so consider the issue sorted!

 

Well hopefully you get it sorted

 

So in the end the company did nothing they didnt even respond, ive got no clue if either i did something wrong or the card is dead, its strange since when booting with the RTX 2060 in it boots to windows but with a black screen and even makes sounds. I also checked device manager with my old GPU just to see if it was registering it and it was. Is there a specific bios i need to flash for RTX compatibility or something I've seen one other person with the same problem but with and RTX 2070 so I'm really not sure if Im doing something wrong here.

If you have any recommendations for what to do let me know!

 

So you sent the card back and now don't have it?

 

I tried to send it back but the seller didn't even accept the package and didn't respond to any communication, long story short I got a refund from PayPal and still have the graphics card

 

The TM should just be compatible with the 2060 unless the vbios on the card was fiddled with maybe. Did your machine come with G-sync? Did you get the latest official bios from your reseller?

 

It does come with G-sync, and my re seller is PC specialist so maybe that's why? I got the latest bios and EC from here on the forum from the repo posted earlier in this thread

 

Here is a picture of my BIOS and EC version I believe this is the latest for my model of laptop