Clevo P870DM-G finger print reader works 1 of 10 times...

Hi! Doers anyone else Clevo P870DM fingerprint reader is super unreliable? It probably works only 1 of 10 times?

 

There is a certain knack to mobile fingerprint readers, have you tried using a different digit?

 

yes, I have, the one on my other machine works much better, like pretty much never fails.

 

what did you expect...

 

mine works the first time usually

 

Going to guess and say he expected it to work lol? Is that so wrong of him

 

Mine works fine, I'm a few days into ownership without a fail. I'm sure from time to time it will sooner or later but then I've never owned one that went 100%, not on my N6P, the ol ladies cool-aid device, etc.

Some years ago when these things first started hitting I read an article with a few tips on getting more consistent performance. One was enroll the finger you usually use several times which is self explanatory. The other is the the sensors of the style you see here work better with a specific type of swipe. Users have a tendency to start with their finger parallel to the keyboard surface but as they pull their finger back toward them lift it up at more of an angle so they end their swipe with the finger at about a 45 degree angle to the keyboard. That hurts your average, you want to keep the finger parallel to the keyboard surface throughout the swipe. Then swiping speed can also be a factor, pulling through too quickly or too slowly will tend to cause more failures because they were designed to read a fingerprint being pulled through at a moderate pace. So don't over think the swipe speed by trying to go slowly to get better results or if when you pay attention to it you notice your moving pretty fast slow it down a little.

 

Seems to be fine for me. It skips only when my finger is really sweaty or moist.

 

are you using the finger scanner provided by windows 10 login? or any other software?

 

thanks! I just scanned the same finger several times from different angles... will see if that helps, I don't like typing passwords all the time I kind of miss the old software provided a few years ago that was managing the passwords for different websites with just scanning your fingers.... with todays websites requiring all kind of different kind of passwords is so complicated to remember it all.

 

Windows 10 Login, and another software to login to my VPN.

 

Are you using egistec driver 3.5.1.0

 

I clearly remember that when I used the driver provided by Clevo on their driver page for Windows 8.1, it would work for the first 2 days and then just refuse to read my prints correctly. Moving to the latest driver I could find for the egistec reader solved the issue and when it refuses to read my print correctly, it is usually dirt in the sensor that causes it. The driver I am using now is version 3.5.1 for Windows 10.

 

Mines working fine too. Could pretty much never fault it unless there was dirt etc.

 

It is worth re-installing if you are still having issues.

 

Thanks! so that drivers is not on the Clevo drivers page or Sager drivers page?

 

http://www.clevo.com.tw/en/e-services/download/ftpout_download.asp?sno=8011&no=1

 

Thanks, thats the one I have installed and seems to be the latest one.

 

you have that installed and still have the issue then?