Clevo Phoenix Bios doesn't recognize HDD

Hi I haven't been back here for a while (good to be back!) and need some help.

Clevo M590k (old MaLX 19" beast) - Bios won't recognize my dual hdd's (SATAII) regardless of bios settings. Occurred suddenly 2 days ago after mess with securom (old game, Il-2 installation). Ran securom diagnostic, either that or original securom malware corrupted bios. However, managed to flash MB w/o bricking my laptop with original clevo bios, and still no dice. So now suspect motherboard dead (well it was dying from day one of purchase from hyper-pos anyway!). However, any suggestions before I have to RMA it from Norway all the way back to Cali? At the cost of a new netbook I might add....
Other suspects...Acronis..? Comodo/Bioclean? / Eset NOD32?...was a pretty clean reinstall from last crash...however I strongly suspect securom as I had new dvd-rw installed and dvd-ripping software...

Will let you know how this RMA process goes with Hyper..so far no good experiences, but you never know, they might come good...

Sorry admin if this is in the wrong place, please move to appropriate place...
Someone please sue the pants off securom

 

thats sounds strange.

have you removed the optical and HDD drives and re-connect them one by one ... seeing if the BIOS sees them in between each re-install of devices.

 

Hi Gophn.

Yes, the only thing I haven't tried is reformatting HDD's. However if BIOS doesn't see them that shouldn't be an issue (tried variations of cmos settings). Both drives work in external cabinets. Removing the dvd-rw, the cmos picked this up straight away, as well as usb fdd. SATA 3 & 4 are still not showing. In a desktop I would suspect power to HDD's and/or dead HDD's as the culprit, or the SATA controller. No way of checking mainboard or sata controller here (HAVE heard that phoenix bios can be scrambled to the extent it won't see sata hdd's) but no change after flashing clean bios. Likewise motherboard is buried in laptop so can't check connections, but strange it should suddenly stop working after no alterations, no shocks, no spillage etc. Have also heard formatting HDD's may work (obviously no jumper settings in laptop sata hdd's). This is a last option. Have requested RMA in any case. Of course my backup old dells are an inspiron 8200 (still working! man they knew how to build those workstations! - it was same chassis as workstation version) and a dell mid-tower with 3dmark06 of 700....blechhh). Clueless replies from Securom and no reply from hyper - POS not surprisingly.

Edit; March 2.

Hypersonic won't even answer their phone in the middle of the day. The 24/7 tech support center in Georgia (call center) answers, and is helpful, but they were pretty honest about even THEM not being able to get a hold of hypersonic/ocz. 'Nuff said. OCZ and hyper are not listed under bbb cali, but was hoping ocz could improve the previously abysmal hypersonic customer suppport reputation. I guess I have a (USD4200) brick....

 

oy!

Did you manage to solve this somehow?

Same thing happened to my mate's Vaio VGN-AR51M -- after a careful RAM upgrade the HDDs (it got dual 160GB Hitachi drives) won't show up in the BIOS anymore (reverting to the old SODIMMs won't help). No clue how to fix this, it's not likely that both drives have failed at the same time, maybe it's the BIOS or the IDE controller but how do I check?

 

I would check your ahci settings. I have noticed that sometimes drivers are not identified in the BIOS unless it is set to IDE mode.

 

Alright, problem solved.
Was a loose SATA connector on the controller end (yup my mistake it's SATA not IDE).