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    Clevo W355 won't turn on

    Discussion in 'Sager and Clevo' started by Rahldrac, Sep 9, 2014.

  1. Rahldrac

    Rahldrac Notebook Guru

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    So a friend of mine have had his clevo for around a year now. And suddenly yesterday a problem appeared:
    When the power button is pressed the fans starts up, and after a second or two they stop and nothing more. Seems like the computer shuts down (During this time, nothing happens on the screen).

    Anybody had similar issues?
     
    Rahldrac, Sep 9, 2014
    #1
  2. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Does it make any beeps or noises other than fans?
     
    Support.1@XOTIC PC, Sep 9, 2014
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  3. Rahldrac

    Rahldrac Notebook Guru

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    No, not a single one. Not any sounds from the hard drive either. Just fans starting up (lights on the keyboard goes on, but not the screen), stops, then nothing.
     
    Rahldrac, Sep 9, 2014
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  4. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Try removing the battery and using only AC power
     
    Support.1@XOTIC PC, Sep 9, 2014
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  5. Rahldrac

    Rahldrac Notebook Guru

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    Tried that, unfortunately nothing changed .
     
    Rahldrac, Sep 9, 2014
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  6. MrDJ

    MrDJ Notebook Nobel Laureate

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    its a long shot but you could try a EC reset.

    remove mains plug and battery and then press and hold down power button for roughly 20 seconds.
    plug in mains without battery and try powering on. then try on battery only.
     
    MrDJ, Sep 9, 2014
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  7. Rahldrac

    Rahldrac Notebook Guru

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    Tried that too, nothing changed yet again :/
    Any thoughts on what piece of hardware could be broken?

    It's strange cause it actually starts up a bit, so it should not be connected to battery or AC?
     
    Rahldrac, Sep 9, 2014
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  8. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Might need to resort to getting an RMA going. If it was thermals there would be beeps. If it was a drive then you'd get a drive error. In my opinion it'd have to be something power related or BIOS.
     
    Support.1@XOTIC PC, Sep 9, 2014
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  9. Prostar Computer

    Prostar Computer Company Representative

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    Sounds like a bad board. I imagine an RMA will prompt a replacement once tested.
     
    Prostar Computer, Sep 11, 2014
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  10. Rahldrac

    Rahldrac Notebook Guru

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    Yeah, i thought about the same. I bought a clevo, and my board fried after a year too.
     
    Rahldrac, Sep 12, 2014
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  11. Meaker@Sager

    Meaker@Sager Company Representative

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    Yep a short somewhere causing it to shut off.
     
    Meaker@Sager, Sep 12, 2014
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