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    Clevo laptop P650RE

    Discussion in 'Sager and Clevo' started by Tulio Vargas, Aug 7, 2016.

  1. Tulio Vargas

    Tulio Vargas Newbie

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    Hi there,

    I have installed all drivers for Windows 10, however, the keyboard light still not working.

    Does someone has an idea?
    [​IMG]

    Thanks
     
    Tulio Vargas, Aug 7, 2016
    #1
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Try re-installing your hotkey program.
     
    Meaker@Sager, Aug 8, 2016
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  3. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Right, the clevo control center is what will control the backlighting. Check your seller's page for it and let us know if it works.
     
    Support.1@XOTIC PC, Aug 8, 2016
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  4. Tulio Vargas

    Tulio Vargas Newbie

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    Hello @pat@XOTICPC ,
    the control are installed correct and it seems be working well, please take a look the picture below:

    [​IMG]
     
    Tulio Vargas, Aug 8, 2016
    #4
  5. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    So the backlight is working now? Or the program is installed and it still doesn't have a backlight? Just want to make sure I'm reading that correctly.
     
    Support.1@XOTIC PC, Aug 8, 2016
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  6. Tulio Vargas

    Tulio Vargas Newbie

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    Hi @pat@XOTICPC
    The backlight still not working, even with the program installed properly.
     
    Tulio Vargas, Aug 8, 2016
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  7. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Have you tried a different version of the control center? Has it ever worked and just stopped, or did it not work the whole time?
     
    Support.1@XOTIC PC, Aug 9, 2016
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  8. Prostar Computer

    Prostar Computer Company Representative

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    You may need to check the LED cable connection. The keyboard LED cable is the small, orange-ish colored one (be careful with either cable; the connection at the motherboard is somewhat fragile).
     
    Prostar Computer, Aug 9, 2016
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  9. Krowe

    Krowe Notebook Evangelist

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    I should add that...

    If its a ribbon cable, don't forget to "unlock" the connector. If its a plug, grab onto the base of the plug. NEVER EVER pull any sort of cabling by the actual cable. Especially when they are less than a mm thick.
     
    Krowe, Aug 9, 2016
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  10. Prostar Computer

    Prostar Computer Company Representative

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    It's a flat ribbon cable secured by a small, plastic clip that flips 90 degrees.

    Good advice, by the way, especially on the latter - those soldered wires come undone fairly easily on the smaller, less robust connectors.
     
    Prostar Computer, Aug 9, 2016
    #10