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    Clevo laptop palm check please help

    Discussion in 'Sager and Clevo' started by IsaacJan, Nov 7, 2017.

  1. IsaacJan

    IsaacJan Notebook Enthusiast

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    I want to buy the Clevo p650HS-G laptop, but their tech support says that the laptop has palm checking that cannot be turned off. I.e when a key is pressed the touchpad disables for a moment. I really need to know if that can be turned off. If anyone can help me, I'd really appreciate it. They use Synaptics touchpad drivers.
     
  2. Prostar Computer

    Prostar Computer Company Representative

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  3. IsaacJan

    IsaacJan Notebook Enthusiast

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    This is singlehandedly stopping me from buying this laptop, it's horrible. Why would you restrict like this?

    Can you try fixing it? If it can be fixed at all that's one thing.
     
  4. Meaker@Sager

    Meaker@Sager Company Representative

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    Out of curiosity, what requires you to constantly move the mouse on the touchpad and type at the same time?
     
  5. IsaacJan

    IsaacJan Notebook Enthusiast

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    Is this REALLY so uncommon? Sometimes I use the trackpad to play games.
     
  6. sebastiank

    sebastiank Notebook Enthusiast

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    I also find the palmcheck very annoying when gaming on the go (just doesn't work) and when using various 3d/graphic editors.
    I've changed the PalmKms settings with regedit using this post: https://superuser.com/a/646399, with touch pad sensitivity on most sensitive. That did the trick on my 751dm2-g.
    There is supposed to be a synaptics control panel somewhere, with more settings but I was never able to find it on Win10.
    Only thing that still doesn't work is one combination that I use in photoshop, space+touch pad scrolling+left mouse button.
     
  7. IsaacJan

    IsaacJan Notebook Enthusiast

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    Oh great, so the registry edit did work for you? That's a relief.
     
  8. Prostar Computer

    Prostar Computer Company Representative

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    Looks like the same workaround from the TomsGuide posted earlier. Glad to hear it worked.

    You also asked why we would restrict this: We don't. This is an underlying "feature" of Windows 10 and current Synaptics drivers.