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    Clevo p870 don't turn on after battery empty

    Discussion in 'Sager and Clevo' started by Øystein Iversen, Nov 15, 2016.

  1. Øystein Iversen

    Øystein Iversen Newbie

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    Hi.

    My laptop worked well until this morning.

    The battery was completly discharged, and now it won't turn on!

    I have plugged in the ac power, the battery indicator shows a green stable light.
    The ac indicator shows a stable orangle light.

    When i push the on button, the lights on boths side of the button "flashes" up, then nothing.
    No sound, nothing. It won't start!

    Anyone experienced this?
    It's almost like the computer is stuck in sleep mode or bricked.



    Please help!
     
  2. anmatheextreme

    anmatheextreme Notebook Consultant

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    Was it discharged at a faster rate than normal? When it shut off, was it just a sudden shutdown or a normal hibernation with all the low battery warnings? My bet is that the battery discharging has little to do with your main problem here.
     
  3. Øystein Iversen

    Øystein Iversen Newbie

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    It was discharged at normal speed. I turned it on just about 30 minutes before . I got all the regular warnings, 10 % left and so on. When the battery was empty i closed it, and when i later on connected it to power it did not start. Still not starting up :(

    Any way to "force" boot?
     
  4. anmatheextreme

    anmatheextreme Notebook Consultant

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    What I would suggest next is disconnecting the battery and try to boot it without it connected. Unfortunately that requires you to open up the bottom cover because the battery is inside the laptop. It's very easy to do and at this point it is probably your best shot to try and diagnose the problem.
     
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  5. Øystein Iversen

    Øystein Iversen Newbie

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    Ok, i will try that later on. Thanks!
    But is it easy to disconnect?
    Do i loose warranty if i open it?
     
  6. Zoltan@zTecpc

    Zoltan@zTecpc Company Representative

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    Since you will have the battery out do a EC reset also, just hold down the power button for 15sec while the battery is out and charger unplugged.
     
  7. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    you don't lose warranty if you open a Clevo laptop.

    Just ensure you don't do any physical damage to the laptop like static electricity. Ensure you are not wearing socks as they trap static electricity in your body. and try to use an anti-static wrist band or at least make sure you are properly grounded.
     
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