Constant P150EM BSOD's

I'm a long time lurker but a first time poster, and I'm a little desperate so please don't destroy me if I break some sort of rule or don't follow the correct format.

I received my P150EM in July (it's an ORIGIN), and I love the thing to death, but it's been giving me BSOD problems since day one. I was an early adopter of the 7970m, so I attributed a lot of it to the spotty hacked together drivers. Then, I realized that my Chrome browser was becoming increasingly unstable. I can't watch three Youtube videos without Flash crashing on me. Pages in Chrome routinely go "Oh snap", or the whole browser just crashes.

Fearing memory corruption, I ran memtest for hours upon hours and returned no bad results. This problem is STILL happening, and now that I'm back at school and have to use my laptop nearly every day for work, RMAing it really isn't a possibility.

My question is this: Is the lack of official 7970m drivers causing this? Along with Memory_Management and PFN corruption, there's a fair amount of video-card specific ones too. Should I just replace the RAM anyway, or hold out until these supposed "new and improved" 7970m drivers release?


Here's my WhoCrashed report from 9/7/12 up until now. It's got every type of BSOD I've got since July, and then some. p150em bsods - Pastebin.com

My specs are:

i7-3820QM
AMD 7970M
16 GB 1333Mhz RAM
Corsair Force GT 120Gb (updated to most recent firmware)
750GB 7200RPM hard drive (instead of disk drive)
Windows 7 64-bit (Home Premium)


I hope that someone can figure this out, because I have absolutely no clue how to approach this right now.

 

It sounds like some corrupted drivers/windows install. I would recommend reinstalling Windows entirely if you can and just starting from scratch. Would probably be easier than finding the specific cause. Not the prettiest solution but probably the fastest even with reinstalling all your applications.

If you have any doubts about the computer, talk to your reseller and they'll be able to walk you through possible fixes to avoid doing an RMA.

 

I still think it is memory issue. Some of the memory tests can't find the problem. I think you shall have 4x4GB right? I recommend you to take out one memory card each time to see when the same problem exist. I hope you can find the bad memory this way.

 

An OS reload doesnt sound bad to discard issues.
In my case i received my laptop 5 days ago, it BSOD once and shutted down repeatedly and without any serious cause..
I fixed it by opening the back lid and found out the CPU heatsink was incredibly loose, tightened it and all my problems dissapeared....
incredible Malibal cant even tight some screws... i dont want to think how they did the IC diamond goo upgrade.

it might sound stupid but still check it out, if nothing else helps check the memory modules as said.

good luck

Voz

 

Sounds good Voz, let us know what you come up with. You also might want to check your thermal compound job is still good. If it wasn't tight it might need reapplied for optimum cooling.

 

For the temp readings i am getting i guess the goo is ok, 80 C max playing crysis 2 and diablo III for now. And its usually mid 75s on stress and 50s idle.
I really dont wanna take the sink out and repaste since i paid for the freaking thing! lol IMHO they just didnt tighten the screws after applying the paste, really bad for a tech team supposedly specialized in that. Not to start about the slow and incompetent support i received... rofl.

cheers
voz

 

Haha, I'll refrain from commenting on that but it does seem like the paste is still good with those temps.

 

ive not seen this one before but as it says it could be a driver and not the ram there is a couple of questions i need to ask.
did you load your own operating system and then all the drivers yourself. and also did you get a driver disk with your laptop.
if so did you load all the drivers in the order that they are on the disk.

reason i ask is i know that over the years there has been various problems like yours with owners clevo's as they loaded the drivers in the wrong order and there were conflicts and crashes.

also what did your suppliers support say about it.

hope you get it sorted soon so you can finally enjoy your beast.

 

I've left my PC just as it came to me, didn't even bother with any of the and beta drivers. I think im going to try Derek's suggestion to do an OS and driver reinstall. I've been meaning to upgrade to ultimate anyway. I'll report back in after some testing. Thanks for all your support guys

 

i would definitely go with a new gpu driver first. as far as i know there have been some flash-related issues with the 7000 mobility series that were now fixed.

cheers

 

Well, in my desktop, everything was crashing on me, and I was getting pissed (specially because the OS was very clean).

Well, formatted the HDD and installed Win7 Ultimate 64 bits, and used all the latest bios\drivers, and finally no more probs.
Keep Cool

 

nice,glad to hear that buddy

Sent from my Galaxy Nexus using Tapatalk 2

 

Okay, I've gained quite a bit more stability since re-doing the whole machine. Chrome is A LOT more stable now (especially since I updated to the 12.9 AMD drivers), but I'm going to keep monitoring everything to see if it's finally done.

BTW, does anyone know how to get Borderlands 2 to run on the 7970m without constantly crashing? I can't play longer than 15mins without hitting an issue.

 

okay, nvm. sorry for the double post but I guess I just needed to reinstall and get the physX drivers. Using the 22-62 FPS smoothed option also causes the 7970m to go berserk, at least on my end.

 

Glad everything is working out for you!

 

Actually the temps are even better, i was confusing IPCH temps with GPU temps!
MY CPU tops at 62 C or so
MY GPU works between 50 and 70 (i think 75 max), normally aroung 65 C
AND IPCH tops 83 C.

so the paste job is there, but the screw tight wasnt.... made me loose 3 days and some hair.... damn malibal...........

 

Update: THE STABILITY WAS A LIE. I kept crashing with the same errors as before. I tried to play Borderlands 2 but the game would either blue screen or just CTD. I was so fed up I called ORIGIN and explained my issue, and how Memetest just didn't want to ever spit back any results. They said that the easiest way to find out without sending it in would be to run it for extended periods of time with different configurations of RAM. They said if I can find the stick (or sticks) that are having problems, I can just mail them out and get new ones sent to me.

So, I pulled out the two sticks beneath the keyboard, and so far I HAVEN'T CRASHED YET. Borderlands 2 even stopped crashing to desktop. Chrome hasn't had a crashed page either. Going to run it like this into the middle of next week and see if it still stays stable.

 

how long did u run memtest for? ure aware that with 12 gigs it will take at least an hour or more to make one complete pass right? u should let it run at least one complete pass before stopping!

Sent from my Galaxy Nexus using Tapatalk 2

 

I've run memtest for HOURS upon HOURS upon HOURS overnight for multiple days and returned absolutely no results. That's why I just resorted to pulling the sticks and seeing if it stabled out. So far, it's been stable without the two under the keyboard, and ORIGIN said they'd straight up replace them without me shipping the laptop in, so if it stays stable through the week then im just getting two new sticks from them.

 

huh, ok, good to know! hope that was really the culprit

 

beanwolf if you have bad memory run a program prime95. That will find it and help you isolate if its a video driver or os/mem problem. Leave prime 95 running over night and its good in the morning, then your stable with your current configuration.

 

All I know is when I had constant BSOD it was my mSata drive. Now it's sum org sailing after getting it fixed.

 

I'll definitely do that tonight and I'll report what I find. Thank you!

 

One of those mems you pulled is the culprit for sure, just send them in ASAP, they will swap them anyway without even checking them, dont loose anymore time.

 

are you getting the driver from amd? that driver usually never works with the clevo 7970m GPU

uninstall your driver and then do a driversweep to make sure all old files are out.

than try this driver and see if it works.
works for me.


http://www2.sagernotebook.com/Sagernotebook/video/02Video_A91X0.exe


its the sager one i know but this is the most reliable one i've come across. hope it works out for you.

 

I also had a lot of bluescreens on my P150EM.
I have removed the two 2x8gb ram under the keyboard and moved them to the slots between CPU and GPU. Now everything works fine!

 

BeanWolf,

How'd the memory test go? Were you able to isolate the RAM as the problem? The Flash and Chrome combination has caused problems for lots of users lately. Including those running Nvidia GPUs and older Windows OS (like Vista), so I think you can rule out the GPU and OS (if you haven't already). If you're still having problems with Flash and Chrome you could try a different browser (like Firefox), or in the Chrome url bar type chrome://plugins/
In the window that opens see what's listed under Flash. If you see something like C:\Program Files (x86)\Google\Chrome\Application\22.0.1229.94\PepperFlash\pepflashplayer.dll click the disable link, then go to Adobe - Install Adobe Flash Player and install Flash from there. (Which should add the plugin of C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_110.dll). That may make Flash more stable (and get rid of a number of problems) in Chrome.