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    Cracking audio with Clevo notebooks

    Discussion in 'Sager and Clevo' started by alexwel, Aug 19, 2011.

  1. alexwel

    alexwel Newbie

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    I have a problem with my Clevo M77S an M761S notebook:

    Since I have installed Windows 7 Professional x64, I have cracking sound.

    I have tried many Realtek audio drivers, but nothing helps.

    Does somebody has a solution for this problem?

    Thanks in advance!
     
    alexwel, Aug 19, 2011
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  2. alexwel

    alexwel Newbie

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    Is there somebody wich can help me with this problem?
     
    alexwel, Aug 24, 2011
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  3. Anthony@MALIBAL

    Anthony@MALIBAL Company Representative

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    The only thing that changed was the operating system? You never noticed any crackling with your old OS? The only thing that could be is driver issues if that's the case. If it worked fine under your old OS, it wouldn't be hardware related.

    Other than that I can't really provide any other useful advice because you say you already tried new drivers.
     
    Anthony@MALIBAL, Aug 24, 2011
    #3
  4. alexwel

    alexwel Newbie

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    The notebooks were orginally installed with Windows Vista. The audio did work fine under Vista. I later have installed Windows 7 on them, but since than, I only get cracking sound.
     
    alexwel, Aug 25, 2011
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  5. Lauski

    Lauski Notebook Consultant

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    How about you do as clean of an install as possible and let me know if it makes any difference:


    -Right Click on (My) Computer > Manage
    -Go to the Device manager
    -Right Click on your audio Devices > Properties
    -Go to the Driver tab > Uninstall (Advanced)
    -Check the box to delete all files

    -Go to Programs/Features and Uninstall all entries of the audio software.
    -Reboot your computer.

    -At this point, you have two options:

    a. See if Windows7 can install it's own audio driver for you, without any other manufacturer software via it searching online / built in known hardware drivers. If Windows can install something for you automatically, try it out. See if you get crackle.

    b.If not:
    -Download the newest audio driver for your machine from the appropriate manufacturer website
    -Extract but do NOT install the driver. (If it is an auto-running, auto-unzipping .EXE and starts up an installer, cancel it).
    -Tell the new hardware wizard not to go online, and you wish to manually browse to a location you specify.
    -Give it the directory you extracted the files to. It should be able to install all audio-related devices without any input from you.

    This b. method will allow you to circumvent installing the additional things that can "modify" the sound coming out of your system via the RealTek control panel/tray icon/etc. and only install the driver it needs.


    Last thing, unrelated to the driver, is going to the Control Panel > Sound.
    I'd goof around with turning off all enhancements on playback, or turning some on... and also under advanced you probably want the defaults 16 bit 44kHz with both boxes checked on, but maybe changing one of these could be something to play with.

    Let me know...
     
    Lauski, Aug 25, 2011
    #5