My Sager NP9150 just came back from repairs after a botched BIOS update and catastrophic failure, and now it won't boot into Windows 8 on my SSD. When I plugged in a different hard drive, it wouldn't load Windows 7 off of that either. When I try to install Windows 7 from a CD onto the Windows 7 HDD (this is a separate drive from my Windows 8 HDD), I get this BSOD
![]()
I can't read the messages or get pictures of the BSODs for the boot up failures. The screen flashes blue and the computer shuts off in a fraction of a second. Any help please? I've been trying to get this thing to work since November 4 when I first sent it in to Sager for repairs. It finally came back today after the second go, since the first time it appeared that they did nothing and mailed me back the same machine I sent them, nonresponsive and all.
EDIT: I just restarted again and this time it didn't shut off after the blue screen. This is what it shows trying to boot from the drive with Windows 7 installed already:
![]()
Oh yes one last thing since I have to run now - for some reason the system won't turn on if I put more than 1 stick of RAM in it. I don't know why, considering it ran fine with 4x4GB sticks for the first 4 months I've had the machine.
I tried to edit this post for clarity. Now that I'm done with class for the week, I will try all permutations I can to get the laptop functional. I have the following items to work with:
-300GB Hitachi HDD @ 7200 RPM (Windows 7 installed from a previous Toshiba laptop)
-256GB Crucial M4 SSD (Windows 8 installed from a previous HP laptop)
-4x4GB Corsair Vengeance RAM 1866 MHz (this is what I've been using in my NP9150 since I started using it towards the end of summer)
-1x4GB + 1x2GB RAM (unknown manufacturer and speed, but I know it's slower than 1866MHz if that's suddenly the problem, this comes from a Lenovo Thinkpad)
-Windows 7 install disk attempting to install from USB 2.0 attached (on the NP9150's legacy USB 2.0 port) DVD drive
-Windows 8 attempting to install from a USB stick (again on the legacy USB 2.0 port on the right hand side of the notebook)
I will now try to install Windows 7 on the SSD, then Windows 8 on both drives. I can also try booting/installing Win7/installing Win8 on both drives with the different RAM.
-
I have now gone through and tested every option using one stick of my original Corsair RAM (since the system will not power on with more than 1 stick inserted).
I tested the HDD in booting, installing Windows 7 from my USB DVD drive as described in the first post, and installing Windows 8 from a USB stick. These are the errors, BSODs, or frozen screens I was stuck on:
Booting:
I then tested the SSD in booting, installing Windows 7 from my USB DVD drive as described in the first post, and installing Windows 8 from a USB stick. These are the errors, BSODs, or frozen screens I was stuck on:
Booting:
I am going to eat now and then will do the same tests using the RAM from the Lenovo Thinkpad. However, if the system still does not boot with two sticks inserted, I will not bother. -
Prostar Computer Company Representative
If it's still under warranty, I would recommend just requesting another RMA. If anything, they should pay for both way shipping the second time around, since you didn't have this problem before.
Wait, when you say "back from repairs"; do you mean from the manufacturer/reseller? Or a local shop? -
I sent it in to the Sager factory in California, to my knowledge anyway. I went through my reseller both times and am really not pleased with this. I was told on the phone that the reason it had been delayed the second time was because they had been testing it and apparently the machine had run fine for several days.
I tried installing Windows 8 Pro to the SSD again via USB, but this time I had the "Install Windows" download upgrader from Microsoft create me an ISO. Then, I used the Windows DVD/USB Recovery Tool to copy the ISO onto my USB. I don't know what is wrong, I used this same program, download, and USB to install Windows 8 Pro on the same Crucial M4 in the old HP laptop and it worked fine for about a week. That's how I have Windows 8 installed on that drive in the first place. Anyways, this last attempted yielded yet another error:
Crash booting into Windows 8, BSOD trying to install Windows 7
Discussion in 'Sager and Clevo' started by Tyranids, Dec 7, 2012.