The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    DPC_Watchdog_Violation on Clevo P775DM3

    Discussion in 'Sager and Clevo' started by hendenburg2, Apr 21, 2018.

  1. hendenburg2

    hendenburg2 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    2
    Trophy Points:
    6
    So whenever I play Destiny 2 or ME:A, the game will run for 10-15 minutes and then it will crash with the BSOD error "DPC_Watchdog_Violation". Older games like ME3 don't cause the error.

    Relevant info for my build is:
    Maker: HIDEvolution
    Shell: Clevo P775DM3
    Processor: i7-7700K
    GPU: NVidia GTX 1060
    RAM: 16GB DDR4 4200 MHz
    Storage: 256 GB M.2 SSD for the boot drive, 1 TB HDD

    Temps (using Hardware Monitor Pro)
    Processor (package): 78C. Also, I do not have overclocking enabled.
    GPU: 55C


    I've gone around and checked a variety of potential causes, and the fixes that I have tried so far include:
    -Making sure all drivers are updated
    -Setting ATA/ATAPI drivers to "standard SATA AHCI controller"
    -Rolling back NVidia Driver
    -Checked all drivers from the Clevo website, mine are all newer versions
    -Ran chkdsk /f /r, no reported errors
    -Ran mdsched.exe, no reported errors.

    None have worked, Microsoft support says to check hardware, and HIDEvolution doesn't have tech support on weekends.
     
  2. Vistar Shook

    Vistar Shook Notebook Deity

    Reputations:
    2,761
    Messages:
    1,256
    Likes Received:
    1,362
    Trophy Points:
    181
    Are running at stock clocks and voltage?

    Enviado de meu Pixel 2 usando Tapatalk
     
  3. hendenburg2

    hendenburg2 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    2
    Trophy Points:
    6
    Hardware Monitor Pro has the processor running at 4.7 GHz, 1.25 V
     
  4. Vistar Shook

    Vistar Shook Notebook Deity

    Reputations:
    2,761
    Messages:
    1,256
    Likes Received:
    1,362
    Trophy Points:
    181
    Perhaps raise the voltage a little bit?

    Enviado de meu Pixel 2 usando Tapatalk
     
    Kittys likes this.
  5. hendenburg2

    hendenburg2 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    2
    Trophy Points:
    6
    How? I've never really tried modifying the CPU or GPU clock speeds or voltages, always figured that was best left to professionals
     
    Vistar Shook likes this.
  6. Kittys

    Kittys Notebook Evangelist

    Reputations:
    189
    Messages:
    507
    Likes Received:
    434
    Trophy Points:
    76
    Yeah that VCORE is way too low for 4.7ghz on 70% of kabys. 4.7 is not stock at all.... You want to set it to 1.3v, 1.35v is safest top end for 24/7 on these laptops I would be concerned with 1.4 even though it is also safe and lots of motherboards default it to 1.38v... You will want to boot into bios again first and report back if you can even set vcore options since its from HID it may have prema in there otherwise you will want to use our lord and savior of an app...Throttlestop.
     
    Vistar Shook likes this.
  7. hendenburg2

    hendenburg2 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    2
    Trophy Points:
    6
    How would I go about doing that? I definitely have Prema, but as I said earlier, Never tried playing around with voltage settings.
     
  8. Falkentyne

    Falkentyne Notebook Prophet

    Reputations:
    8,396
    Messages:
    5,992
    Likes Received:
    8,633
    Trophy Points:
    681
    @Kittys 1.3v seems really high for a 7700K delidded CPU.
    Even my BGA turd needs less voltage than that for 4.7 ghz.

    Papusan's 7700K can do 4.7 ghz at 1.20v if I recall.
    @Papusan ?
     
  9. Kittys

    Kittys Notebook Evangelist

    Reputations:
    189
    Messages:
    507
    Likes Received:
    434
    Trophy Points:
    76
    Yah and my 7700K can do 5 at 1.25v but not everyone gets a good bin... which is why lots of motherboards like ROG default it so high. 1.3 is still within lower end bin limitations...A really bad one would need 1.35v but I doubt thats the case here since it can boot into windows and everything but DPC violation means vcore for sure if he reinstalled gpu drivers and everything*
     
    Last edited: Apr 22, 2018
  10. Falkentyne

    Falkentyne Notebook Prophet

    Reputations:
    8,396
    Messages:
    5,992
    Likes Received:
    8,633
    Trophy Points:
    681
    DPC watchdog violation?

    I don't think that's vcore.
    Vcore should cause "WHEA correctable errors" in event viewer or "WHEA uncorrectable error" (STOP 0x124 BSOD)".
    I've never seen such an error before and I've crashed many times because of vcore.

    @hendenburg2 Are you sure you disabled these settings?

    watchdog1.jpg watchdog2.jpg
     
    Kittys likes this.
  11. Kittys

    Kittys Notebook Evangelist

    Reputations:
    189
    Messages:
    507
    Likes Received:
    434
    Trophy Points:
    76
    Watch Dog is just general "something really bad happened" error... first would be re-installing all the drivers cleanly, second would be raising vcore if not stock...remember cpu can be "stable" but not stable at full load or avx or other instruction sets a game can use :/ , then running memory diagnostic to check ram and then gpu.

    So its either:
    • Bad ram (op run windows memory diagnostic just type it into search)
    • Failing GPU (unlikely in this case but still a potential..)
    • Partially unstable CPU (bumping vcore rules this out even in a "soft" oc)
    • Drives (unlikely here too)
    Then all of us can go from there with the findings..
     
    Last edited: Apr 22, 2018
    Falkentyne likes this.
  12. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,436
    Messages:
    58,194
    Likes Received:
    17,909
    Trophy Points:
    931
    Technically an unstable CPU can throw out a whole host of different errors depending on what is messing up and when.
     
    Vistar Shook likes this.
  13. hendenburg2

    hendenburg2 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    2
    Trophy Points:
    6
    So it's not bad RAM, already ran that diagnostic.
    Ran GPU-Z, temp has leveled off at 71C after 10 minutes.

    I changed my VCore offset from -0.07 (resulting in ~1.25V) to -0.04 (VCore now ~ 1.3V). Tried running Destiny 2 for a short time (~15 minutes). Didn't crash, but my CPU temp was getting up to ~94C. Gotta admit that that was making me nervous. I know Intel says Kaby's can go up to 100C before the thermal protection kicks in, but still...

    Currently running prime95.

    @Falkentyne What is that AMIBCP program you took screenshots of?
     
  14. Kittys

    Kittys Notebook Evangelist

    Reputations:
    189
    Messages:
    507
    Likes Received:
    434
    Trophy Points:
    76
    I would just run Hyper-PI because it will throw an error if there are any improper calculations from cpu instantly.
     
    Falkentyne likes this.
  15. hendenburg2

    hendenburg2 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    2
    Trophy Points:
    6
    Ran Hyper-Pi to 1M digits, all 8 cores. Average time 12.077 seconds, no errors reported.
    Ran it to 16M digits. Average time was 5 mins, 23 seconds. During test, temps reached 81C, voltages dropped from ~1.27V to 1.2V. No reported errors
     
  16. Kittys

    Kittys Notebook Evangelist

    Reputations:
    189
    Messages:
    507
    Likes Received:
    434
    Trophy Points:
    76
    Good good now try those games :p seems there is some significant vdroop.
     
    Falkentyne likes this.
  17. hendenburg2

    hendenburg2 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    2
    Trophy Points:
    6
    Yep. Starting now, will update. I'm running the logger on Hardware Monitor Pro. Maybe that will provide some insight
     
  18. Falkentyne

    Falkentyne Notebook Prophet

    Reputations:
    8,396
    Messages:
    5,992
    Likes Received:
    8,633
    Trophy Points:
    681
    You mean this?

    http://www.mediafire.com/file/jocdttwdwf32cff/AMIBCP5020023.zip

    You don't need this. You have a prema bios already don't you?
    and this is usually used after you back up the existing bios with FPTW64.exe or FPTW.exe so you can access hidden menus. And you had better know what you're doing because you don't want to brick it either. But its fine for opening up random bioses to see what cancer is in the bios menus :) :) :)

    You can still unlock menus on MSI (so you can undervolt, disable Terminal Velocity Boost and change the IA AC DC loadline setting to 1 to remove 2.10 mOhms of vid boosting). Works on eVGA boards also. But Frank Azor locked down Alienware filth more than Ngreedia locked down Pascal...no love nor hope for new 6 core alienwares....throttle city man. GAME OVER.
     
    KY_BULLET likes this.
  19. hendenburg2

    hendenburg2 Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    2
    Trophy Points:
    6
    Yeah, the only setting I've played around with in the BIOS was the voltage offset, definitely didn't play around with any watchdog timer settings. Changed VOffset from -0.07V to -0.04V and so far, so good, it seems. Just curious about those screenshots you attached. Didn't see anything about watchdog timer settings in the BIOS, but I didn't exactly do an exhaustive search because I didn't really know what to look for. Problem with all these guides on the internet is that many are outdated, and even relatively newer ones have different variable names and such.
     
    Vistar Shook likes this.
  20. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,436
    Messages:
    58,194
    Likes Received:
    17,909
    Trophy Points:
    931
    Variable names can change between board manufacturers.
     
  21. Danishblunt

    Danishblunt Guest

    Reputations:
    0
    VRMS and CPU gettting to hot causing this error. You generally don't want it to go above 80c in gaming. Otherwise you will kill your notebook in around 1-2years. The VRMS will likely die and then you can have a fun time paying for a new mainboard. The CPU itsellf will likely be fine but the board will not be happy.
     
  22. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,436
    Messages:
    58,194
    Likes Received:
    17,909
    Trophy Points:
    931
    CPU temps and VRM temps are not linearly related in the same manner in all machines.
     
    Vistar Shook likes this.
  23. Falkentyne

    Falkentyne Notebook Prophet

    Reputations:
    8,396
    Messages:
    5,992
    Likes Received:
    8,633
    Trophy Points:
    681
    Utterly, completely *WRONG*.
     
    Papusan and Vistar Shook like this.