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    Dead P370EM; I really Need Help!

    Discussion in 'Sager and Clevo' started by metlmania1, Dec 18, 2020.

  1. metlmania1

    metlmania1 Notebook Enthusiast

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    I really need some help..

    I recently purchased a p370em very cheap on ebay and when i try to power it all it gives me is a yellow light???

    THAT'S ALL IT DOES!
    A solid yellow light... no matter what..

    I have removed EVERYTHING from the board and it still gives me the yellow light so i know it still works i just for the life of me cannot figure out how to make it POST...

    Can ANYONE help me please???
    I have tried everything...Literally... i even took my working gtx 970m i have in my currently working p370EM and still nothing just a yellow light!??

    It's making me insane lol

    Thank You!
     
    Last edited: Dec 18, 2020
    metlmania1, Dec 18, 2020
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  2. metlmania1

    metlmania1 Notebook Enthusiast

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    Also, when i press the power button nothing happens..
     
    metlmania1, Dec 18, 2020
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  3. Meaker@Sager

    Meaker@Sager Company Representative

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    Start removing bits (GPU and CPU) and see if you get a different response.

    However I would return it since it's a non functioning machine.
     
    Meaker@Sager, Dec 18, 2020
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  4. metlmania1

    metlmania1 Notebook Enthusiast

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    I have tried everything and i don't want to return it i really want to revive it..
    I tried placing my cpu i have in there and another gpu but still nothing.. =/

    Is there anything that can be done maybe??

    Because from what i know it is a working board..
     
    metlmania1, Dec 18, 2020
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  5. metlmania1

    metlmania1 Notebook Enthusiast

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    Also, is there a certain sequence in which i should follow to get it to work??

    For example removing the gpu or cpu??
     
    metlmania1, Dec 18, 2020
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  6. Meaker@Sager

    Meaker@Sager Company Representative

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    Just remove one bit at a time and see if the behaviour changes at all.
     
    Meaker@Sager, Dec 19, 2020
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  7. metlmania1

    metlmania1 Notebook Enthusiast

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    Hi and thanks for getting in touch,
    I have but to no avail... =/
    I even took apart everything off that was ever connected to the board and still nothing..

    Strange thing is the board still shows yellow power light????
     
    Last edited: Dec 19, 2020
    metlmania1, Dec 19, 2020
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  8. Meaker@Sager

    Meaker@Sager Company Representative

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    Could be the switch, tried shorting the contacts?
     
    Meaker@Sager, Dec 19, 2020
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  9. metlmania1

    metlmania1 Notebook Enthusiast

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    How do i do that?

    Thanks again!
     
    metlmania1, Dec 20, 2020
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  10. Meaker@Sager

    Meaker@Sager Company Representative

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    Need to find the pins that the button on the PCB go to.
     
    Meaker@Sager, Dec 20, 2020
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  11. metlmania1

    metlmania1 Notebook Enthusiast

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    To be quite honest with you i don't know how to determine which one or where to start.. =/
     
    metlmania1, Dec 20, 2020
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  12. metlmania1

    metlmania1 Notebook Enthusiast

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    What if i just take a ribbon cable with the same pins and attach it to the power button and PCB and try that??

    Do you think it will work???


    Edit:

    Nope didn't work....*Sigh*
     
    Last edited: Dec 20, 2020
    metlmania1, Dec 20, 2020
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  13. Meaker@Sager

    Meaker@Sager Company Representative

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    I think you need to consider keeping this thing because it sounds like it needs some serious repair skills on it.
     
    Meaker@Sager, Dec 20, 2020
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  14. metlmania1

    metlmania1 Notebook Enthusiast

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    Good idea,

    I think i will just take it to a local repair shop and see what's up..


    Thank You So Much For All Of Your Input As It Was Greatly Appreciated!!!


    Stay Safe Friend,

    -David
     
    metlmania1, Dec 20, 2020
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  15. Meaker@Sager

    Meaker@Sager Company Representative

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    If you have a decent one near you then yes I think that's a good idea, good luck.
     
    Meaker@Sager, Dec 21, 2020
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  16. metlmania1

    metlmania1 Notebook Enthusiast

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    Oh Thanks
     
    metlmania1, Dec 23, 2020
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  17. metlmania1

    metlmania1 Notebook Enthusiast

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    How do i short the contacts???
     
    metlmania1, Dec 25, 2020
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  18. Meaker@Sager

    Meaker@Sager Company Representative

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    Follow the traces to the switch and short them together briefly.
     
    Meaker@Sager, Dec 26, 2020
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  19. metlmania1

    metlmania1 Notebook Enthusiast

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    oh ok thank you! =)
     
    metlmania1, Dec 26, 2020
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  20. Tech Junky

    Tech Junky Notebook Deity

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    @ Meaker@Sager *poof the magic smoke goes out the laptop*

    @ metlmania1 - usually a small screwdriver works well similar to shorting a BIOS..... make sure you find the correct pins or it might just blow the whole MOBO/CPU/GPU/etc.
     
    Tech Junky, Dec 26, 2020
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  21. yosv211

    yosv211 Notebook Consultant

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    Just return it, Do no tell the seller you that you dissembled the entire laptop because it will lose the case.
    I sell full-time on ebay for 9 years now, anytime I sell a laptop and he the opens a case of non function laptop and he opened the laptop, I tell ebay that he opened the laptop and shorted the system. I win 98% of the time. I tested every laptop before shipping.
     
    yosv211, Dec 26, 2020
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  22. Meaker@Sager

    Meaker@Sager Company Representative

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    A multimeter would tell you which ones, for the cable to the power button board I'd not be too worried.
     
    Meaker@Sager, Dec 26, 2020
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  23. metlmania1

    metlmania1 Notebook Enthusiast

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    Oh...Thanks for the info!!!

    Good thing i didn't do that!!!!

    I was going to though! lol
     
    metlmania1, Dec 26, 2020
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