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    Dead pixel

    Discussion in 'Sager and Clevo' started by mrguy2039, Nov 23, 2012.

  1. mrguy2039

    mrguy2039 Notebook Geek

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    So I noticed a dead pixel on my 2 month old clevo today. After restart, however, it has since disappeared.

    Thankfully I did have a warranty that included a 90 day dead pixel guarantee.

    Was the dead pixel likely just a temporary error in the screen, or will it come back?
     
    mrguy2039, Nov 23, 2012
    #1
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Run a dead pixel check program and see if it is maybe partially damaged But if it's gone for now you wont be able to return it.
     
    Meaker@Sager, Nov 23, 2012
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  3. Srikar

    Srikar Notebook Evangelist

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    It could have just been a stuck pixel. If it comes back, you could try massaging it with a dull point, like a stylus or something.
     
    Srikar, Nov 23, 2012
    #3
  4. mrguy2039

    mrguy2039 Notebook Geek

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    mrguy2039, Nov 23, 2012
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  5. Amicus15

    Amicus15 Newbie

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    On the topic of dead pixels, I was wondering if Clevo/Sager are really good on their warranties? I was looking at Asus laptops and know they have a zero dead pixel warranty, which in practice in fine print is really 5 or more dead pixels before it warrants a repair/RMA or whatever.
     
    Amicus15, Nov 24, 2012
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  6. DeutschPantherV

    DeutschPantherV Notebook Consultant

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    For me, I had 3 or 4 stuck/dead/whatever pixels when my laptop came. I was able to get them all working perfectly by massaging them with the cleaning cloth that came with the laptop.
     
    DeutschPantherV, Nov 25, 2012
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  7. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Sager will cover you with 5 total or one in the middle. If you make a tic-tac-toe board on the screen and its in the middle one a single one is covered.
    The Asus Zero bright pixel will cover you if you have a stuck pixel but do require more dead pixels before its covered.
     
    Support.3@XOTIC PC, Nov 26, 2012
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  8. Prostar Computer

    Prostar Computer Company Representative

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    Testing on a software level will give you some indication of dead pixels, but bear in mind that "there's only a slim chance that all of these will be perfect; more likely, some will be stuck on (creating a "bright" defect) or off (resulting in a "dark" defect)."
     
    Prostar Computer, Nov 27, 2012
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