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    Far Cry 4 problem

    Discussion in 'Sager and Clevo' started by CaosJ, Jan 16, 2015.

  1. CaosJ

    CaosJ Notebook Enthusiast

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    Hello everyone,

    I have a clevo p150sm with amd 8970m + intel 4600 and windows 8.1

    I got a terrible bug playing far cry 4, with some weird shadow boxes that appear sometimes...

    Reading the ubisoft forum, the problem should be related to the switchable gpu, and some guy said that the only fix is to completely disable the intel gpu.

    Is that possible on my clevo? do you know some simpler solution?`

    that's the tread in the ubisoft forum: Weird Shading boxes with ATI Radeon HD 8970M | Forums

    Thanks
     
  2. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Unfortunately you are not able to completely disable the Intel GPU. Alienware computers do have that option though, as the other poster mentioned.

    Have you tried updating the AMD drivers to the latest ones and updating the game from Ubisoft to the latest patch?
     
  3. Jaycob

    Jaycob Notebook Consultant

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    Unfortunately, there is no "fix" for those shadowing boxes (for us Clevo owners running Intel + AMD muxless). Far Cry 4 developers have stated that they only support Desktop chips, so any weird stuff happening on their mobile counterparts won't be fixed by them. AMD hasn't fixed it with any driver update (until now) and by now, I'd consider that a very remote possibility.

    In Far Cry 3 you could change the rendering API to DX9, which would fix those weird shadows. However, in Far Cry 4, you can't change the graphics API, so you're pretty much stuck.
     
  4. CaosJ

    CaosJ Notebook Enthusiast

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    yes but still the same problem
     
  5. CaosJ

    CaosJ Notebook Enthusiast

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    Thanks for the answer. I knew about the alienware fn + f7 combo to disable the intel... but i didnt know about this absurd ubisoft politic to don't support mobile gpu!
    So i just have to hope in some amd update...
     
  6. Tb5...

    Tb5... Notebook Geek

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    same issue, in a few areas/missions it makes the game unplayable.

    i've tried a bunch of 'fixes' that i've seen online, nothing works.
     
  7. Jaycob

    Jaycob Notebook Consultant

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    I'd usually try to change the Ambient Occlusion shader from time to time. Some of them produce very dark images that, couple with those pesky shadow-boxes make the game too dark to be played, while others produce very "bland" images. Give it a try, you might end up with something at least playable (I did finish the game on my 7970m).
     
  8. CaosJ

    CaosJ Notebook Enthusiast

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    Hello, which ambient occlusion did you choose to mitigate the problem?
     
  9. Jaycob

    Jaycob Notebook Consultant

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    Let me fire it up...

    EDIT:
    TL;DR :I was using HBAO+. SSAO seemed a bit bland for me, but It might help you. You can use the shadow boxes to know when you are looking at a village or building (though it completely breaks the 4th wall). It's playable, though unpleasant.

    <rant>
    Thing is, the black boxes problem is a shader issue. Should be easy to fix, at least dev-side. It only appears when near a big structure (cave entrance, house / village) and if you "enter" the shadowy box (it grows bigger as you approach it), you see that it acts like a "filter" of sorts. Pretty sure it works only in the image space, which is what makes it so ugly and disturbing (and easy to fix). It baffles me how a simple fix for either not loading that shader or replacing it with a different one wasn't done by Ubisoft Monreal. Then again, I'm used to being screwed by Ubisoft with multiplayer in games being buggy or not working, bad ports and Uplay. Heck, FarCry 4 was almost perfect for a Ubisoft game.
    </rant>
     
    Last edited: Jan 22, 2015
  10. D2 Ultima

    D2 Ultima Livestreaming Master

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    Anybody who says switchable graphics is a problem and needs to be disabled has obviously never used a notebook with switchable graphics. Unless there is a Mux switch (old Alienwares and MSI GT72) you cannot disable, so that cannot be a "fix". Ubisoft needs to patch it. But of course, their usual disclaimer of "mobile versions may work but are not supported" probably holds water here.

    Don't buy Ubisoft games. Ever. Not even on console; they don't deserve the sales the way they treat customers.
     
  11. CaosJ

    CaosJ Notebook Enthusiast

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    Thanks, I'll try with these settings :)
     
  12. CaosJ

    CaosJ Notebook Enthusiast

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    I have opened a ticket in the uplay support last week and they still didn't reply... not even with their slogan "mobile versions may work but are not supported"
     
  13. D2 Ultima

    D2 Ultima Livestreaming Master

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    And now you know why not to buy Ubisoft.
     
    Jaycob and TomJGX like this.