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    Freaking out! New Sager 9570 shows green vertical line on display!

    Discussion in 'Sager and Clevo' started by amthysir, Aug 8, 2013.

  1. amthysir

    amthysir Notebook Enthusiast

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    Attached a picture , no line to be seen!!. Everything was working perfectly fine, I shutdown my computer yesterday, wake up, turn it in and boom there it is, a damn green line that persist on bios/booting. ANy advice? I am freaking out!
     

    Attached Files:

    amthysir, Aug 8, 2013
    #1
  2. MrDJ

    MrDJ Notebook Nobel Laureate

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    use a camera to take a picture of the bios boot screen and post it up.
    dont think its anything to worry about as you see all sorts of things in the first few seconds on boot up.

    if its green line once its booted up then its a dying gpu but i dont think thats what you have.

    we need more info.
    cpu/gpu/ram/hdd/ssd.
    how old is it.
    have you updated drivers from stock.
     
    MrDJ, Aug 8, 2013
    #2
  3. icehot

    icehot Notebook Geek

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    I had that on my Clevo a year ago, but it was horizontal - had to send it back to get them to replace the display under warranty...
     
    icehot, Aug 8, 2013
    #3
  4. amthysir

    amthysir Notebook Enthusiast

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    The line is visible as I boot. I don't think is the gpu since games run fine, also, the line seem to be semi transparent in some special circumtances, for example when I browse in a white background, the green line is not seen. But is annoying when playing, is right there :mad:

    Is brand new. Drivers has nothing to do with it, I update all GPU drivers, same effect. 8GB Ram, 780M SLI GTX, i73970k
     
    amthysir, Aug 8, 2013
    #4
  5. Bryanu

    Bryanu Notebook Deity

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    Could be poor connection on screen cable or just screen bad.
    If is new I would RMA it.
     
    Bryanu, Aug 8, 2013
    #5
  6. theriko

    theriko Ronin

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    Sounds like a bad screen, line of hot pixels. RMA it.
     
    theriko, Aug 10, 2013
    #6
  7. Meaker@Sager

    Meaker@Sager Company Representative

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    Yes, a constant line will be a display issue most likely if 3d is normal. If it does not change at all when moving the display then it's the line driver failing on the display and it will need to be replaced.

    RMA time.
     
    Meaker@Sager, Aug 11, 2013
    #7
  8. MrDJ

    MrDJ Notebook Nobel Laureate

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    once again a picture would sure help.
     
    MrDJ, Aug 11, 2013
    #8
  9. 4st3risk

    4st3risk Notebook Evangelist

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    Post a pic or didn't happen.
     
    4st3risk, Aug 12, 2013
    #9
  10. Prostar Computer

    Prostar Computer Company Representative

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    If it doesn't show up in a screenshot, then I agree with theriko and Meaker: that's a LCD issue.
     
    Prostar Computer, Aug 12, 2013
    #10
  11. valete123

    valete123 Newbie

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    Hopefully it's under warranty so you can send it back in
     
    valete123, Aug 12, 2013
    #11