Free 4gb ram on np5793

Just found out about this myself and not sure if its posted already (or at least couldn't find a post about it) but for anyone who pre-orderd and expected the 4gb for free, will actually have to pay for it. You still end up cheaper in the setup just not as cheap as if they would have kept the free 4gb offer. Would have been nice if they took down that offer when they opened the pre-orders but whatever. (this is for at least power notebooks, not sure how xoticpc is handling it)

Just hoping to give a heads up for people who were expecting the free offer to transfer over, because honestly its not bad just something I would think some might like to know.

Edit: Just to make it clear its just a misunderstanding & confusing wording at first glace

 

the free offer will be transfer over if you pre-ordered with 4GB.

 

Didnt really matter though prices were identical

 

Well after talking with Tim from power notebooks I'm having to pay the 120 for the 4gb and I did pre-order it. Its still cheaper but a bit disappointing they left it on their site when they put up the pre-order notice if they aren't gonna honor it with the 5796. Unless not all their sales reps got a memo about it transferring over yet...
reasoning: "The point of the NP5796 pre-order program was to give you the same specs for the same or lower total price, even if individual components, like the RAM, are more expensive by themselves."
but ya, like I said.. just made this to inform, not to complain really.

 

I found that is very surprising. The following is what Donald said on 07-06-2008, 06:56 PM.

 

So all resellers are doing this? You don't have a 'specific' reseller listed in your thread title or your OP. Is this a Clevo conspiracy?

 

Oh sorry Wu Jen this is from powernotebooks. I think ill contact them again about it now after the post from paladin that Nirvana posted.

Email sent but going to bed now(2am) so ill post the reply tomorrow.

 

So since Power and Xotic are doing it, they get their units from Sager. I wonder if Pro-Star is doing it.

Thanks for the heads up!

 

MORE flip/flops from a NON PCMW company......that sucks bro. He said so many times that you guys would get that extra 2gb for free.

 

^--^
This is simply not true. Please carefully read what it says:
"...will be replaced by the NEW NP5796 with the latest Intel chipset and processor technology, and DDR3/1066MHz memory, beginning the week of July 14th. Any orders placed now will be filled with the new NP5796 with an equally matched configuration and your price will be guaranteed... unless the new release pricing is lower in which case you will get the lower price!"

So, the outcome is that you get an equally matched configuration...that is 4GB DDR2/667MHz memory for 4GB DDR3/1066MHz memory...and since the release price turned out to be lower everyone who pre-ordered is getting a refund.

Further, the Sager NP5793 with this announcement was actually removed from our website just prior to the launch of the Sager NP5796.

No flip/flop, and we never said anything about getting the upgrade to 4GB DDR3/1066MHz memory for free...we said that either your price with an equally matched configuration would be the same, or less. It turned out to be less.

 

In short, if you ordered 5793 with 4GB, not only it will be replace by DDR3 4GB, but also get a refund.

 

Well I suppose if you look at it the way paladin said he is right, but it really should have been worded better. Here is what I found Xoticpc's take on it though

 

I had the same question and asked both Justin and also emailed and also called xoticpc just to be sure lol but they said That it will still be a free upgrade to 4gb of ram which is nice because than I can upgrade to the 9800m GTX! woohoo.

 

Ya, apparently powernotebooks isn't keeping the free 4gb deal, but now I'm wondering why they left it on their page when they added the preorder notice if they were never going to honor it if the price dropped. I understand its still cheaper but it should not have been left there. And Paladin what about your quoted post where you state the free ram is transferring over, I understand the computer is cheaper, but the ram upgrade isn't.

If i had ordered a standard Sager Np5793 with only the free 4gb ram I would have gotten a price of $1882 (with a price from a google page chached jul 3rd) but that same configuration for a 5796 comes to $1952 They only reason why the laptop is now cheaper with a full configuration is because the 9800 comes standard, thus you don't have to pay the 170 for a 8800gtx. Essentially the old system is still cheaper with the standard graphics card and a full setup and this is with the 320gb hdd now being cheaper.
So basically the only way to get the ram deal was to preorder with a standard setup on the 5793 and then upgrade the parts once the 5796 came out. I think the biggest issue is that you guys left the special of a free ram upgrade on the page which should have been taken down. Also anyone who didnt order the 8800gtx would have gotten a cheaper price with the old system being cheaper than the new. So they are getting rid of the free ram deal, and using the price of the 8800 that is no longer available to keep the preorder price higher.

To think i flipped a coin because I thought xoticpc and powernotebooks would both do the same thing, if xoticpc is infact still honoring the free 4gb upgrade for preorders.

 

another few emails later....

Still the same, the 5796 will still be cheaper than the total preorder price of a 5793 but the free ram deal offered on the 5793 will not carry over to the 5796 if you prerodered it. So basically preordering only got you in line faster but still getting the same price as those who did not preorder. Seems the only way anyone saved money by preordering is if you ordered a standard setup on the 5793 with the only change being the offered 4gb (since with no other changes it is cheaper than the 5796 with 4gb) and they are letting you upgrade the parts you want to like the cpu and such now.

 

Agreed, I read it the same way. I figured out how it really worked yesterday. But basically what they meant to say was if the Sager NP5796 price was higher, you get the NP5793 price but with equally matched config. If the Sager NP5796 was cheaper, then you just get that pricing.

 

Ya I figured that much as well, but as quoted earlier paladin had mentioned the free ram would carry over, which would make pre-ordering have a benefit other than shipping time. But I guess that only applied if the price was to rise. Really shouldn't stop anyone from ordering it, just figured some people may decide to delay their preorder if they expected the free ram to carry but were getting something that would delay the shipping, (like the silver trim I was planning on getting). Hurray for bad wording

 

maybe you should PM Donald?

 

Isn't planadin44 Donald? Because he has said it himself the free 4gb doesn't transfer if your price lowers without it a few posts ago (as in if the price of the 5796+ the 120 upgrade < 5793 + free upgrade) and only way to get lower was to have nothing but standard options on the 5793 when you preordered. I just wish he would have made that point more clear with his previous posts and on their site. Still planning on getting the 5796, just might cancel the order and reorder when I planned on having it shipped since it would be the same price (can't even have it shipped to me before the end of august even if its ready before then).

 

I apologize if I have added to any confusion to this subject , since the new systems will be charged for RAM. Ultimately the system will come in at a few dollars cheaper in the end and customers will get a refund for the small difference.

Just as Donald stated on the first page:

 

Decoy949 and I talked, and he now understands the meaning of the language in the announcement.

As it turns out, anyone who placed their order for the NP5793 after that announcement was posted is first in line for the new NP5796 and is getting the upgraded Intel chipset and processor technology, the upgraded memory from DDR2/667MHz to DDR3/1066 memory, the upgraded wireless to the new Intel 5300 WiFi card AND a refund of somewhere between $75 to $100 depending on what they ordered.

We have had no complaints from those who pre-ordered...other than this one.

Sadly, Decoy949 has canceled his order before we ever confirmed it.

 

When (if at all) will the website be updated with the new price/specs of those who pre-ordered?

 

The new prices and specs are already up. When I made this post I was going off of one of Paladin44's original posts that Nirvana quoted here on the first page. And I have no complaints about the system, just the misunderstanding/confusion of Paladin's original post and their original page when they first put up the pre-order notice. But like he said its all resolved now.

 

Not to take a jab at Decoy, but I preordered too and was never under any misapprehension from that wording. From 'free RAM' I understood that an order of 4Gb of DDR2/667 (at the price of 2Gb let's not forget) would be upgraded to DDR3/1066 for free. I understood from the wording that the release price of the new NP5796's would have no bearing on my order other than that I wouldn't pay higher if it was higher, but I would pay lower if it was lower (by $100 as it turns out). Anyway all sorted now, miscommunications happen.

What did have me worried was auburncoast's statement on the previous page that he would be able to buy a 9800m GTX with the price difference from XoticPC, but Justin's clarification makes that seem unlikely.

 

yes there was a little mis understanding between all of us but it is cleared up that what we see as the price now is what we get. I'm not mad and can understand that it was just a mistake that people make. I will still be putting my order through and hopefully still with the 9800m GTX. I hope my pockets are deep lol. Anyways sorry to add to confusion. What I said is what I was told at the time but there was just some confusion about it because of all the hectic going ons and montevina launch. Justin cleared everything up very quickly though so I must say that was good.

 

SO deceptively written. It's not a mistake - it was ambiguous to begin with. THink about it. If MOST of the people who read it believed it to be a certain thing and that assumption went uncorrected then that's just NOT cool. I also read it as having the opportunity of getting the free 4gb of 1033 ram NO MATTER the price.

 

^ The price was calculated with the entire system (as a whole) in mind not individual upgrades. When Sager transferred over from the 5793 to 5796 with the matched components customers are saving money as was promised during the release.

 

It is only deceptive to those who have difficulty reading the English language. If English is a second language for you then please don't be offended because it is understandable that you could have difficulty with the language, but as other posters have stated it says exactly what it means.

The fact is that this OP is the only customer who seems to have misinterpreted the clear meaning of the language used as he is the only one of our customers who has advanced the concept that it meant anything other than what it said.

 

Deceptive? no, they informed me immediately that they were incorrect in telling me that the 4gb upgrade was still in place. Deception would be not telling me and than charging me when my system arrives and I don't even have a clue! No, where did it say that the free upgrade would be included. I just asked Justin if it was because i'm a poor student lol. So I don't think there is any reason to blame here. It's unfortunate, Donald, that people will cancel their order because of their own misinterpretation of what was said even after you cleared it up.

 

Ok Donald I first meant this to be an informative post, not one to complain in, for others that may have misunderstood or have been mislead, which some have but have also recently resolved the issue just as I have. But attacking people for not understanding what you meant to say is just ridiculous. The pre-order option was extremely un defined, and Justin and Tim are the only two to ever mention the price guarantee is only on the total price and not the parts. And the only reason I even bothered to ask further when I received the reply from Tim is because of your original post as quoted on page one of this thread. Maybe I'm the only one who bothered to ask because nobody else cares about a possible 100 dollar saving, but **** me sorry for being a budgeting college student. And the only reason I am canceling my order is because I cannot have it shipped before the end of August and since there is no benefit to preordering, my money is better spent elsewhere until the time comes when I can actually receive the laptop on my end.

Justin, I would like to thank you for being the only retailer/reseller here that has said the guarantee only applies to the total price. Which is where some of the confusion can come from. Because if it was a guarantee on everything including the parts, well then it would have applied to the ram, but its on the whole price so the issue is resolved. (also like to thank Tim from powernotebooks, when I got a similar reply about this via email from him the only reason I was confused about it was because of Donald's wording in his post)

And Donald?
I was planning on just ignoring it but since you seem to like to attack those who do not have the same train of thought as yourself when there are things that can be understood in more than one way I might as well admit that you had a HORRIBLE attitude when trying to explain it to me over the phone. Why you would expect me to continue my purchase with your company is beyond me. You basically insulted me when I tried to explain how there could be more than one way to understand the options given out with the pre order.

 

This should have been done by pm or not at all. You're just dragging both of your names through the dirt in this thread