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    Frequent Blue Screens

    Discussion in 'Sager and Clevo' started by Migrainium, Jun 25, 2012.

  1. Migrainium

    Migrainium Notebook Consultant

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    My laptop has been blue screening a ton starting this weekend out of nowhere. Sometimes the computer will wind down to a sluggish pace before crashing, sometimes it will just go straight to blue screen. If I'm playing newer games like Diablo 3, the game will typically be running fine, then the sound will cut out and a few seconds later it will blue screen. However it has also happened when I was playing much older games that don't run the computer hot, and even just surfing chrome looking for a solution and not playing a game (both of these result in the slow system freezes that lead to a blue screen). Neither the games nor chrome are CPU/Memory intensive for me; the newer games run a bit hotter but I checked the temps during one of the slow freezes and it wasn't high at all (mid 50s, max in the 60s-70s), so I can't say it's an overheating problem. Regardless, I cleaned out the fans, did a system restore, updated my GPU driver, and did a Memtest with everything clean and the problem persists. I'd love to have a dump to upload but the blue screen always freezes before the dump and never does it (left it alone for a few hours for one of the crashes. came back, still hadn't dumped).

    Photo of one bluescreen:
    [​IMG]

    I fear that I may have some faulty hardware but I'm not really sure what. My specs are in Sig. What should I do?
     
  2. jaybee83

    jaybee83 Biotech-Doc

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    hm how long did u let memtest run? did u let it complete at least one full run? depending on ur amount of ram that might take several hours...
    remember having those same issues with random bsods either at load or idle and turned out to be two faulty ram modules.

    cheers

    Sent from my GT-I9001 using Tapatalk 2
     
  3. MrDJ

    MrDJ Notebook Nobel Laureate

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    as long as it lets you boot up normally once in a while download who crashed in my signature belowand post the dump report next time it lets you log in normally.
     
  4. awakeN

    awakeN Notebook Deity

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    I dunno, there have been many reports of Nvidia drivers causing BSODs lately. Are you sure you removed the old driver using Driver Sweeper, THEN updating to the latest drivers?
     
  5. Jean Paul

    Jean Paul Newbie

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    As aweakeN says above here , the 0x0F4 code is a driver related problem .
    Best run indeed driver sweeper and reinstall the latest driver .
    If this doesnt work did you perhaps installed a other driver ?
    As exampal if i instal the drivers from my razer lachesises with the drivers from my Logitech G930 everything will hang...
     
  6. Migrainium

    Migrainium Notebook Consultant

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    yeah, I let it run past 100%. took a few hours but found no errors.

    as for the driver, I actually didn't sweep it first, that slipped my mind. I'll run a sweep and completely reinstall when I get off work later. I haven't installed anything at all recently so it was somewhat out of the blue (although every now and then my driver fails on me but it will just crash the screen and restart the driver, with the solution being I needed to clean my fan vents).
     
  7. MrDJ

    MrDJ Notebook Nobel Laureate

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    so it might not be that driver. as i said download who crashed
     
  8. Migrainium

    Migrainium Notebook Consultant

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    okay, I'll do that as well. that should be helpful.
     
  9. trayeberle

    trayeberle Notebook Consultant

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    I got a few blue screens yesterday while overclocking with MSI Afterburner and playing Crysis 2 on Ultra. I dropped the clocks slightly and it fixed the problem. Don't know if this will help you but just figured I would give my 2 cents. :]
     
  10. Achusaysblessyou

    Achusaysblessyou eecs geek ftw :D

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    If you OC ^ that can be a problem. Although, if your game crashes and says Nvidia Driver has recovered, that's also a sign (my 570 on my desktop never BSODs with an unstable OC, the game just crashes and says nvidia driver kernel has recovered)
     
  11. Migrainium

    Migrainium Notebook Consultant

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    I did a clean reinstall of the GPU and I attempted to use who crashed, but since dump files don't get created, it's not helping me.

    However, I found this, which seems to be incredibly relevant. I'll try out the clean wipe of my SSD.

     
  12. MrDJ

    MrDJ Notebook Nobel Laureate

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    if youve had a bluescreen then who crashed should hold it in memory.
    run the program and then scroll down the page and it should be there. its not massive like windows dump with thousands of lines but about 10-15 lines of text. thats all we need.
     
  13. Migrainium

    Migrainium Notebook Consultant

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    I was running who crashed when I got my last blue screen. The computer somehow restarted during the blue screen (but without dumping once again) which lead to a 0xc000000e boot error that wouldn't fix itself when trying to continue or exit from that error screen (both of which restart to system and go right back to the error). Only forcing it to shut down would fix this error.

    Upon restart, who crashed didn't give me any report on what happened, just the "welcome to who crashed" and "home edition notice" messages. After clicking Analyze, who crashed didn't give any other useful extra information, the only text added afterwards was my System Information, Crash Dump Analysis and Conclusion. Under Crash Dump Analysis it said
    and under Conclusion saying
    The "if crash dumps are not written out" article hasn't helped because I do have them enabled.


    As for driver issues, I did a secure erase of my SSD and did a clean install of drivers and the problem still persists (even got one blue screen while installing my drivers) so I suspect it's hardware. And all of the above concerning who crashed was done after the wipe.
     
  14. MrDJ

    MrDJ Notebook Nobel Laureate

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    thats strange, i dont know what else to suggest.
    im on my third os install which is getting a bit annoying.

    if you havnt already done so i would get onto malibal support and see if theve had any other problems reported.
     
  15. Migrainium

    Migrainium Notebook Consultant

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    While digging around the 0x0F4 and 0xc000000e errors, I come up with a lot of SSD based issues so I have a feeling my SSD is in no man's land between functional and dead. Ordered a new one online which should get here tomorrow (something I was considering doing anyways for some extra space) so hopefully that will fix the issue, and if not, I'll probably have to send it in to Malibal.
     
  16. Migrainium

    Migrainium Notebook Consultant

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    Did a firmware update and (so far) nothing has gone wrong. Was running firmware 09 on my M4 which was working just fine until this weekend. Going on 2 hours without a BSoD. Since the error has started, I haven't lasted more than just under an hour without one. I think it MAY have to do with this which is a very odd error but so far the firmware update has me running smooth.