The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Frustrated with waiting for a RAM replacement!

    Discussion in 'Sager and Clevo' started by akstylish, Jun 14, 2009.

  1. akstylish

    akstylish Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    0
    Trophy Points:
    30
    Ok, so I found a defective RAM a while ago and informed XoticPC about it. By mistake I sent the RAM to XoticPC, not Sager. What's worse, it was shipped before I received an emali regarding how I should send it, which said I need to have RMA number included. Thankfully XoticPC said they would resend it to Sager for $9 shipping cost. I told them I would pay it with a debit card, but I haven't heard from them since, which is about one week ago. I have a feeling they ignored/blocked my emails for some reason, because they always replied within a day when I asked a question. :( What should I do?
     
    akstylish, Jun 14, 2009
    #1
  2. KY_BULLET

    KY_BULLET Notebook Evangelist

    Reputations:
    802
    Messages:
    655
    Likes Received:
    794
    Trophy Points:
    106
    Justin will most likely see this post and help you out...Don't worry they will take care of you ;)
     
    KY_BULLET, Jun 14, 2009
    #2
  3. Purlpo

    Purlpo Notebook Evangelist

    Reputations:
    8
    Messages:
    620
    Likes Received:
    0
    Trophy Points:
    30
    Yeah... otherwise he would lose some reputation, huh? :p

    Just for curiosity, did you notice a huge decrease in perfomance now that you are running under 2 gb ram?
     
    Purlpo, Jun 14, 2009
    #3
  4. akstylish

    akstylish Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    0
    Trophy Points:
    30
    Barely, since I'm running XP. But it'd still be nice to have that extra 0.75gb back.
     
    akstylish, Jun 14, 2009
    #4
  5. Justin@XoticPC

    Justin@XoticPC Company Representative

    Reputations:
    4,191
    Messages:
    3,307
    Likes Received:
    0
    Trophy Points:
    105
    akstylish , I have reviewed your email history and show you were sent a email asking you not to send in your defective RAM in until you received the RMA details including the address on where to send it to. I noticed you sent the ram in prior to the RMA details and to the wrong address and we are still waiting for its arrival. Once it is received we will be sure to forward it to Sager immediately for you. :)
     
    Justin@XoticPC, Jun 14, 2009
    #5
  6. akstylish

    akstylish Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    0
    Trophy Points:
    30
    I just received and replied to your email. According to the tracking service it was delivered on June 5th, but I guess it was rejected or something. :(
     
    akstylish, Jun 14, 2009
    #6