GTX 860M temperature question

I just received my Sager np8268 2 days ago. Today I tested games on it and I noticed the GPU temperature rises from 0 C to 91-94C within 10 seconds of sitting at a games main menu (tested with Shogun 2 and Arche Age). I let it sit at Shogun 2 main menu for about 15 minutes, it sat at 91C the entire time, and the air coming out of the vents was luke warm at most. The fans were probably at 50%, so I manually turned them up to maximum and it made no difference to temperature.

I'm not too hardware savvy but 91 Celsius seems pretty high to me. Is this safe for a GPU? Is it normal for temperatures to rise so quickly on something not graphically intensive like a main menu? I would appreciate any wisdom from someone more informed than me!

Thanks!

 

hi
for a new computer that doesnt sound right.
it could be something to do with dodgy applied thermal paste.

which software was you using to monitor the temps. you can find lots in my sig below to compare.
core temps and hwinfo64 for cpu and nvidia inspector and gpu-z for gpu.

 

im using nvidia inspector for gpu temps. I used open hardware monitor for cpu temps but the cpu temps looks fine. So is there anything I can do to check about the thermal paste or does it basically need to be returned?

 

best wait for others to advise as ive never applied thermal paste myself.
most people do it themselves by removing the heatsinc and fan pipes and applying new thermal paste but of course you need a tube first and it certainly shouldnt need doing on a new laptop.

what are your ambient room temperatures as this can sure bump them up but then normally you would see the cores bump up as well.

i would contact your suppliers technical support first before you do anything as once you attempt to get to the gpu it will need the old paste cleaned off and new applied.

 

It's only like 75-80 f in my house right now so it shouldnt factor in. Thanks for the advice I'll contact support and see what they say.

 

From previous experience, I used to own a machine that had GPU temperatures as high as yours (and almost up to the same level with my current machine as well). I've my previous computer for around 2 years, and temperatures used to get really high, but there were no problems even after a few hours of gaming. However, I should tell you that these are definitely not ideal temperatures and if you have the knowledge, try repasting your computer. I recommend pastes like Arctic Silver and Gelid. (IC Diamond is also good but there is a chance of scratching the die).It's not really that hard to apply thermal paste. You just need to know how much to apply. (Lower quantities are always better but remember to cover the whole die). '

Hope this helps.

 

Game menus can be pretty funny sometimes, some don't have frame caps and run at 900fps or similar and max out the GPU. Have a look at the loading.

 

Good point about the main menus. However I tried going into actual gameplay and its the same story, 97% usage and camping around 91C, even in games that are not very graphically intensive. Going to stop using the card until I hear back from support.

 

Sounds like another case of no paste on the GPU to me.

Sent from my HTC One_M8 on Tapatalk

 

No paste or just bad paste job. You hear this all the time from assembly lines. You can wait for support or repaste yourself. Let me know and I'll walk you through it!

 

I'd be willing to do it myself, but will repasting myself void warranty? Also should I be worried about the card being damaged after being used with no paste?

 

It should not, but feel free to check with your reseller.

 

so was there no paste at all on the gpu?
if so that would be the second reported in 3 weeks.
if it defo had no paste on it i would rma it back and make sure they replaced it with a new gpu as it could well have shortened its life considerably.

also for the future reference on a clevo laptop repasting cpu/gpu will not void the warranty.

 

It shouldn't void it, no. And theoretically the GPU will throttle until the heat is manageable. If it can't suceed in managing the heat, it'll most likely cook if it doesn't shut down first.

 

I will most likely be returning the machine and buying from somewhere else. I like the machine but it obviously wasn't put through "a series of torturous tests", or any tests at all for that matter, like they claimed. Also, support just told me to "simply" use a can of compressed air and clean the dust out of my 5 day old laptop. Not impressed so far.

To answer your question MrDJ, I didn't check to see if it had paste or not. All other components on the machine are running cool so everyones guess about the thermal paste seems to be the most likely.

 

but dust does build up within half an hour so the tech was correct DOH!
did you buy direct from sager?
if so send it back and buy from xoticpc, prostar, mythlogic, lpc digital or power notebooks who all have reps on here to give great advice and support.

hope all goes well for you.

 

Haha I didn't know that. Well I will blow it out anyways but I doubt thats the problem, everything else has cool temps in the machine and airflows good. I got it from xoticpc so we will see how it goes.

 

nah, its defo not dust yet.
just to check when gaming you are plugged into mains and set to high performance.

my 2 year old 15" clevo sometimes hit mid 95c on a couple of cpu cores but i think ive only had the gpu hit 91c in a couple of games before and it could well downclock but ive never noticed any difference in game as im not bothered how many fraps i get as long as its smooth play and its defo never switched off on me yet.

 

When I was testing it on a couple games it was set to high performance battery setting, and I had it plugged into power outlet. Also, the highest my cpu ever got was like 67c i think.

 

67C on the CPU is pretty nice imo. I think it's just a poor-ish paste job. Repaste yourself and be done with it

 

67c is lovely jubly.
now if we could only work out why the gpu goes through the roof.

you could run msi afterburner in the background for 5 minutes. open a game for say 1 minute and then go back to brousing and then check the graph readouts.

get afterburner in link below.

 

hello,

before I start I want to apologize for my english. It's not my main language.
I have the msi ge60 2pe apache pro laptop. This laptop also has an nvidia 860m graphics card. I also have the exact same problem as the starter of this thread. My gpu also gets 91-94 degrees and the same goes with CPU. My CPU also gets warmer then 90 degrees sometimes. I will also contact costumer service, but maybe it's just normal for this graphics card/cpu?

 

No worries, your English is fine

As for your problem, the main thing is that it only has one fan cooling both CPU and GPU. In a gaming laptop, that's never ideal and you will run into high temperatures.

 

Looking at the gpu, there was some paste already there (I'm not too knowledgable in this so I couldn't tell if it was applied poorly or not, there was a sizeable amount). I just repasted the gpu, running the same test the temperature is now at 67C instead of 93C, and the fans are actually moving warm air, leading me to believe that the heat is now being transferred to the heatsink. vincentreurslag, I would try reapplying the thermal paste as suggested by everyone in this forum, it seems to have worked for me, it was pretty simple.

Thanks for the help everyone!

 

If there was a sizeable amount, it can actually hurt the cooling too. It's the classic poor TIM application at the factory. It happens. The heatsink could have had a bad seat as well. But whatever it was, I'm glad your temperatures are looking a lot better than before

 

The factory always errs towards too much over too little.

 

And, sadly, they often do not check the spread/application after securing the heat sink.

 

It's hard to check physically, always nice to have a system checked before shipping as a result.