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    GTX 980 coil whine I think on my new XMG U705

    Discussion in 'Sager and Clevo' started by jaseuk, Mar 12, 2015.

  1. jaseuk

    jaseuk Notebook Enthusiast

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    I'm after a little bit of advice please.

    I do believe I might be hearing a little bit of coil whine on my graphics card. I first noticed it immediately after restarting my laptop after installing the graphic drivers. When the laptop booted into Windows a command prompt window popped up and ran WinSAT (I believe). I could hear it then and when I start a game. I have only tested one game which is lotro so I don't know if it will do it in other games.

    Could this be caused by drivers at all?
    I am currently using the latest drivers from XMG's website version 344.54
    I see the most latest drivers on NVidia's site are 347.52

    Would I be okay installing the drivers from NVidia's website or is it best to use the ones provided by XMG?

    thanks guys
     
  2. Brent R.

    Brent R. Notebook Evangelist

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    I am sorry but I have to ask what is a coil whine? sorry for interrupting your thread, just had to ask for future reference for myself...thanks
     
  3. Ethrem

    Ethrem Notebook Prophet

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    Coil whine is annoying, I have noticeable coil whine with my 780 Ti and I had it with my 880Ms. If it's loud enough that gaming doesn't drown it out, I'd consider an RMA.

    Since coil whine is caused by the vibration of the coils in the inductors, its unlikely to go away with a driver update. As for updating the drivers, you may use the stock drivers (which are perfectly fine) or the updated drivers, just keep in mind if you have any intentions of overclocking that the 347 series breaks that functionality entirely although nVidia has been shipping them locked down anyway.

    This article has a great explanation of coil whine - http://www.pcper.com/news/Graphics-Cards/GeForce-GTX-970-Coil-Whine-Concerns


    Its an audible whine or squeal that comes from your GPUs. The whine on my 780 Ti is so bad it actually overpowers my water cooling fan noise in my desktop. I'm just too lazy to replace the card lol
     
    Last edited: Mar 12, 2015
    Brent R. likes this.
  4. jaseuk

    jaseuk Notebook Enthusiast

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    Thanks for the advice.

    I think I will record the whine and send it to XMG to see what they think. What would you recommend to test the card, I was thinking something like 3Dmark or Heaven benchmark?
     
  5. MrDJ

    MrDJ Notebook Nobel Laureate

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    Hi Jase

    as that driver from mysn website is not showing up on nvidia it will be a OEM driver which are recommended as thats the one they do all their burn in and benchmark testing on.
    it is totally upto the individual if they upgrade the driver.

    when i first updated my nvidia driver it was slightly worse benchmark scores than the original OEM driver but i tried a few others and matched the scores and stuck with that one.
    just because they are newer drivers doesnt mean they are always better. nvidia have had quite a few hiccups with some of their later drivers and now as mentioned they are locked down for over clocking.

    ive never heard this whine noise before so it would be interesting if you could record it and post it here as well as sending it to the guys at mysn.

    you can find all the benchmark software and lots of monitoring tools in my link below that will come in handy one day.

    most importantly welcome to the XMG family.
     
  6. TomJGX

    TomJGX I HATE BGA!

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    Coil whine problem is well known in the Batman laptops... It's a risk you take when you buy it.. They're supposedly fixing it with new motherboard revision in 1-2 months... Have a talk with XMG and make sure you get something in writing that will ensure they fix it!
     
  7. XMG

    XMG Company Representative

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    Hi Jase

    If you could record the noise and email it over to our support team it would be very helpful. The "coil whine" issue reported on the P751ZM seems to be (from what has been reported to us) a handful of cases, but it has never been reported on a U705 and we haven't encountered it on any U705s in testing. If it is the same issue as we have been made aware of on the U505 then we can add this to the informationn that we are exchanging with Clevo to help find a resolution.
     
  8. jaseuk

    jaseuk Notebook Enthusiast

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    Having played a bit with the laptop today and ran 3DMark a few times the noise is nowhere near as bad as it was when I first ran WinSAT. I ran WinSAT again later this afternoon and it was fine.
    I cant work out if it is coil whine or fan noise to be honest. Having said that its not like its even annoying as it just appears every now and then.
    Its so hard to describe.
    I will report back asap with an update.
     
  9. Ethrem

    Ethrem Notebook Prophet

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    Coil whine can get worse when the GPU is tasked with something that it chews through, winsat definitely qualifies for that. It may well be non-existent in games.
     
  10. jaseuk

    jaseuk Notebook Enthusiast

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    I recorded the noise and emailed it across to your support team and customer team. I presume as its the weekend it'll not get picked up until Monday.
     
  11. XMG

    XMG Company Representative

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    Hi

    Email from Friday evening has been received, our team will get back to you on Monday :)
     
  12. jaybee83

    jaybee83 Biotech-Doc

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    except for the most current 347.88, which unlocks overclocking again independent of the vbios state (clock blocked or not) :)

    Sent from my Nexus 5 using Tapatalk
     
  13. Meaker@Sager

    Meaker@Sager Company Representative

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    You are saying it lets the locked bios cards overclock too?
     
  14. jaybee83

    jaybee83 Biotech-Doc

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    yeah, it seems like it ignores the clock-block instruction in the blocked vbios versions... at least thats what some users have been reporting :)

    couldnt test it myself since my card´s stock vbios was still unlocked...