Hard Disk is not detected in the bios D9T-D900T

Hi
I have a laptop model D9T and Product code is D900T.The hard disk is not detected in the bios.I suspect the cable which connects the hard disk and the mother board to be faulty.The product no on the cable is: 43-D90T0-OAO

Great it would be if you let me know as where this cable would be available for purchase.I live in the UK.

Is there any other way to find if is the problem with the cable or motherboard.I removed the HD and installed on to a different laptop and it worked fine.so the HD seems to be absolutely fine

 

Welcome to the NBR forums.

if you are in the UK, you can contact (email or phone) one of the vendors there:
- www.rockdirect.com
- www.kobaltcomputers.co.uk
.... etc in the Clevo Guide.

or you can contact the Clevo service center there

U.K. Service Center
ADD: Unit 39, Rainbow Industrial Estate, Trout road, West Drayton, Middx. UB7, 7XT U.K.
TEL: +44-1895-430333
FAX: +44-1895-438338
E-mail: [email protected]

 

Are you trying to install XP on it? The issue you'd be having is that XP doesn't seem to have SATA drivers. I had a cousin receive my new NP5793 for which I opted for no OS as I have my own copies of XP and Vista, and she struggled with it for a while.

Your options are to either disable Native SATA support in the BIOS, which should be somewhere in there, I didn't look for it, install XP, and then reinstall the drivers, or you can slipstream SATA drivers into your installation using this great software called nLite.

I'd link you to the process, but it seems I need about fifteen posts before I can do that. Just google SATA support in XP and you'll get tons of sites about this.

 

Install the other HD from the other laptop and see what happens.

Start the laptop without any harddisk, does that make a difference? Like startup beeps etc?

Can you boot from CD with the laptop? if so run a diagnostic test on that laptop (see manuf. website).

Inspect the cable or test the wiring, pin by pin.

 

The laptop dosent have a sata drive. The bios has only ATA and Raid mode.where iam using a single HD ATA mode.I tried installing xp through F6 downloading drivers in a floppy.But basicclly it dosent detect the HD in the bios.I suspect the cable which connecte the HD and the mother board or it could be the hardisk controller on the mother board.Is there any utilities to fing the working condition of the mother board controller.

 

It is very possible the HDD cable has gone bad. Another issue may be a couple of the pins from the promise controller that hold it to the motherboard may have come loose from the board. This was common back in the 4.x series and some 5.x revision boards.

Sean

 

The Hard disk is absolutely fine.I installed in a different laptop and it works fine.The laptop boots up with the XP CD in without any beeps while booting.inspecting the cable not looking one to one connection ,bit confusing. In case the pins from the promise controller is loose on the mother board.how to sort it ,do i need to remove the mother board and resolder it. I cant see any utilities to run on the laptop to isolate the problem.Great it would be if find any utilities.Thankyou very much.

 

I Brought the new sata cable 43-D90T0-OAO, which connects the HD and the mother board and connected.But still the Hd is not detected in the bios.Sometimes it says
IRQ not configured-PCI Network controller on motherboard BUS:0A ,Device05, function:00. Press F1 to resume F2 to setup..Is it something to do with the bios.Do i need the up date the bios.

 

what version of the BIOS is currently on the machine?

 

update the BIOS.
ftp://sftp.clevo.com.tw/ALLBIOS/D900T/D9T_R12.zip

and then go into BIOS and "Reset Configuration"

 

And you may also need the updated H8 firmware.
ftp://sftp.clevo.com.tw/ALLBIOS/D900T/D90T_H807.zip

 

This the current Bios
Phoenix cME FirstBios Notebook Pro
Copyright 1985-2003 Phoenix Technologies Ltd
All Rights Reserved
BIOS Revesion: V146 1.00.04
KBC/EC Firmware Revision: 1.00.03
Vbios Revision: 5.41.02.39.38-03/17/05

 

the new bios/kbc linked are versions 1.00.12 BIOS and 1.00.07 KBC/EC (H8)

MAKE SURE YOU FLASH THE NEW KBC/EC (h8) FIRST, THEN THE BIOS

 

Thankyou verymuch fro all you help, very much appreciated.I updated the firm ware and the bios.Now the HD gets detected in the bios.Iam trying to install XP pro on this Laptop and i downloaded the ATA drivers through the link below and and installed trough F6 using External USB drive. http://www.imperial-computer.com/d9t_d900t.htm after proceeding the installation suddenly i get this message.Insert the disk Labelled: Promise Sata378 Driver Diskette into drive A: Press Enter when ready. When i enter with the same floppy in the screen does not respond. Ami installing the right drivers or is something iam doing wrong

 

Any sugessions willl be greately appreciated

 

i recommend to slipstream the SATA drivers into your XP Pro CD using nLite

its quite simple, and you wont have to deal with the floppy crap ever again.

 

went over it here (same notebook):
http://forum.notebookreview.com/showthread.php?t=267775

 

I had the exactly same issue and the exact same bios version. Then I followed this thrread n uipdated both KEC?? and bios chip witht the links posted. But now still I am unable to detect my IDE hdd connected to the mobo. If I purchase the sata cable and replace it on mobo with a sata hdd do u think it will work?
Any help appreciated

 

make sure to disable RAID in your BIOS.

that should work.