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    Heat problems, Sager 9262

    Discussion in 'Sager and Clevo' started by Anthuzad, Sep 2, 2009.

  1. Anthuzad

    Anthuzad Notebook Consultant

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    Hi guys,

    I have a huge problem with my newly bought Sager 9262. I bought it used on these forums here and when I first got it everything was wonderful. Then I left for Taiwan, stayed there one month (I didnt bring the laptop with me, it stayed in it's bag the whole time and nobody touched it). Now I've just returned and I put 2 new hdds into my laptop. One OCZ Vertex 30gb SSD and one Samsung 7200 rmp 250gb hdd. The OCZ is at firmware 1.30.

    Ever since I installed those two and put Windows 7 on my OCZ my temps seem through the roof.

    My Q9450 IDLES at stunning 56°C! I don't have those problems with my 8800m GTX - it idles at 35°C.

    I tried everything I can think of - I have cleaned the 2 fans that take care of the CPU and the RAM. That didn't help any so I looked at my CPU and lo behold, the thermal paste was almost all gone! So I replaced the thermal paste with Arctic Silver 5 - I know how to do that so no danger from ing it up.

    However I still idle at 56°C with fans at full force. If I turn them off it goes up to 65°C. Something is not right and I have no idea what. It can't possibly be the new hard drives can it? I installed the Intel Chipset Drivers and those didn't do any good either. Does anybody have an idea whats wrong with my beloved 9262?

    Any help is greatly appreciated,

    Anthu

    Edit: Under Load the temperatures go up to maybe a max of 68 to 70, is that still ok or is it dangerous already?
    What are your temps with the same or a similar processor guys?
     
  2. hanko panko

    hanko panko Notebook Evangelist

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    Mmm... unless your room temperature is high you should not be running a steam machine with three drives. Make sure your cpu temp stays below 70°C. You did the right thing by cleaning the fans and vents and checking the thermal paste. I would have expected some positive effects.

    My Q9650 seldomly requires maximum fans. Check the following:

    - are your processor and heatsink seated right, the thermal paste (not too much) should be spread evenly
    - are all fans running?
    - is something blocking your fans/vents?
    - remove those two hard disks and see what you get?
    - did you also clean the fans/vents for your graphic card(s)

    Hope that you can work it out.
     
  3. Anthuzad

    Anthuzad Notebook Consultant

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    Hey Hanko,

    thanks for your post.

    The processor and the heatsink fit snugly. I've put on thermal paste before and it is not too much, I used about the size of a rice grain and spread it evenly with a plastic bag.

    My fans are all turning at the same speed (max that is) and I cleaned them thoroughly with q tips and I blew out the heatsinks' copper fins. The laptop sits on my desk and that should pose no problem. I have tried propping it up but that didn't do much good (maybe a degree or 2).

    I didn't clean the vent for the graphics card because the graphics card idles at 39 and never even gets to 60. I don't think that should be a problem.

    I haven't removed the hard disks and I really don't think it could be them, I'm just totally lost for whats causing this :/

    Edit: My room temperature is about 20 to 25 celsius so that should be no reason for the laptop to run so hot.

    Anthu
     
  4. The_Observer

    The_Observer 9262 is the best:)

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    Do you see any CPU usage in take bar?
     
  5. Anthuzad

    Anthuzad Notebook Consultant

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    I just reapplied the as5 because I was fearing that maybe the heatsink wasnt placed right and didn't mate well. However there is no decrease in temps. The cpu load in idle is about 0% to 2% and without fans the cpu in idle goes up to 67°C if left alone. I don't even want to think how high it will go under full load. I just put the fans on full blast again and ran a prime test for a bout 5 mins, just to see how high I could make it go and it topped out at 79°C. I do not think this is normal, even with uncured AS5 and I have no idea whats wrong with my laptop. Could it be that either the CPU, the motherboard or the sensors in the CPU are faulty? I really don't want to let the 9262 run on full blast for tasks like surfing. For gaming the fan noise is ok because the game will drown the sound out, but for surfing its a major annoyance =(

    Edit: I forgot to say that after quitting prime and leaving the fans on the temps went down to 54 to 57 again.
     
  6. pasoleatis

    pasoleatis Notebook Deity

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    Rather stupid suggestion: remove the 2 extra hdds and see how are the temperatures with your original configuration.

    PL
     
  7. Anthuzad

    Anthuzad Notebook Consultant

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    hey pasoleatis, I might do that and report back here. I see that you have the same CPU. What are your idle and load temps, both without and with fans on?

    It would be nice if you could tell me yours so I have a reference.

    Edit: I checked my system with the old configuration (the 2 hdds I bought it with) and there has been no change in temps. I suspect the heat problem was there from the beginning but I only had the laptop for 2 days before I went to Taiwan. I probably just didn't notice because the outside (keyboard and bottom) doesn't really get that hot and I hadn't installed any software to check on it. I'll have to talk to the seller and see if he had this problem too when he sold the unit.

    If any of you guys has an idea on what could cause this, please speak up :)
     
  8. hanko panko

    hanko panko Notebook Evangelist

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    79°C should be pretty lethal. Intel reports a max temp of 71.4 °C.
    Your high temperatures may dammage your cpu/system, maybe you should get yourself a notebook cooler.

    Almost idling and low fan, SpeedFan 4.39 reports 44°C for my CPU (=Q9650). With max fan the temperature drops to 39°C. I have three disks running and my room temperature is 23°C.

    Check the following:

    - which program do you use to monitor temperature, try SpeedFan or RealTemp
    - do you run a recent BIOS?
    - does your battery run hot?
    - do your disk drivers run hot?
     
  9. Anthuzad

    Anthuzad Notebook Consultant

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    That's what I'm thinking too hanko. I checked with speed fan and it reports the same temps. Before that I was using real temp and hwmonitor to check on my temps.

    I find it hard to believe that my cpu idles at 20°C higher than yours without anything being seriously wrong with it =( I'll have to contact the seller and talk to him about it.

    My hdds stay cool, usually theyre at about 36°C or so. I just updated to the newest .22 bios for the sager, that's the latest there was on their homepage. My battery stays at a normal temp throughout the use of the laptop. I'm really starting to think it might be a faulty cpu or a faulty heatsink.
     
  10. hanko panko

    hanko panko Notebook Evangelist

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    Or maybe it is the sensor. Do you have other indications that the cpu is running hot? What is the temp with a cold start? How soon does the temperature rise and can you feel hot air coming out real soon?
     
  11. Anthuzad

    Anthuzad Notebook Consultant

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    the temp with a cold start starts out at 50 for one core and 54 for the rest if I boot with the fans already on. The temp soon goes up to the normal 60 in idle and then stays there unless I play a game or use skype etc. I think the reading is right because my keyboard gets really hot at the place where the processor sits. I have no idea whats causing it but I'll try and get the cpu checked and if that turns out ok ill look into the seating of the heatsink. I think the temp increase is ok in relation to the increase with normal temps, it just starts out way too high. Because of that I think the heatsink might have some mating issues and doesnt deliver full conductivity because of it.
     
  12. hanko panko

    hanko panko Notebook Evangelist

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    Bad cpu's don't run hot they just don't run. My keyboard feels warmer on the right-hand side, where the videocard sits. When I run dxdiag I can see that my BIOS is "1.00.20aS LS3". Did you verify your BIOS version? I am not sure but older versions may not support 45nm Quads correctly? Remove the cpu (again) and reseat it?
     
  13. deaconf19

    deaconf19 Notebook Enthusiast

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    I have a 9262. Stupid question but I clean my intake fans every month. I get a lot of dust in there and hair and other stuff. Mine was running hot I had to always force the fans on high but once I do regular maint. on the fans all is fine.
    I have 80GB SSD, 120GB HD, Dual SLI and Q6700 CPU
     
  14. Anthuzad

    Anthuzad Notebook Consultant

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    hey, I checked it again. Dxdiag sees my Bios as d900c 1.00.22

    I think I will try to reseat the cpu and see what happens.

    Thanks for the tip deafon, but the first thing I did was clean all the fans ;) if it was that I'd be happy =)
     
  15. pasoleatis

    pasoleatis Notebook Deity

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    Hi,


    Here are my cpu temperatures:

    Fans on auto:

    Idle: Tjunction 45 Tcore 56
    Full load: Tjunction 64 Tcore 73

    Fans on full:

    Idle: Tjunction 39 Tcore 49
    Full load: Tjunction 55 Tcore 65

    For the 45 nm cpus many programs show the wrong temperature because they are not calibrated properly. I used Everest 4.2 version beta. The newer versions of these tools are properly calibrated and show the temps. correctly.

    PL
     
  16. Anthuzad

    Anthuzad Notebook Consultant

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    Ok, I downloaded everest and this is what it gave me with fans off. CPU Cores are at the temps I told you but the "CPU" idles at 46. Could it be that hwmonitor and realtemp and all the other programs give me the core temps but only the cpu temp counts? That would be really strange, please enlighten me on this.

    [​IMG]
     
  17. pasoleatis

    pasoleatis Notebook Deity

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    Some programs give only the Tcore temperature. Those 2 programs might not be well calibrated.
    The most important thing is the noise and the stability. If you can do your stuff and the computer is stable it does not matter what are the numbers. Only the people form Intel know exactly how to measure the temp.

    All temperatures count. The Tjunction temperature is smaller because it measure the temperature in between the cores (or something like that). Some programs give only the Tcore temperature or might not be well calibrated.

    PL
     
  18. Anthuzad

    Anthuzad Notebook Consultant

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    Well, my question would be:

    Is it the "CPU"-temp that counts or is it the cores' temp? The CPU temp seems to be in the range of what is to expect (45+ a bit at idle).

    I mean the cpu temp seems correct so I'm inclined to think that this is the temp I need to watch. I read somewhere that the cores are always at least +10 higher than the cpu surface temp and that they have a lot higher heat tolerance.

    So from that picture, do my cores count or does the cpu count?
     
  19. pasoleatis

    pasoleatis Notebook Deity

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    I guess it would be ok for our purposes to look only at the cpu temp. From your picture I say all your temps are ok. If our values are with Fnas on auto there quite low compared to mine.

    PL