Ive started having issues with the HotKey software failing to load. Im guessing that its down to a recent Windows Update, but i cant narrow it down to the specific update.
Im using HotKey 8.0153 (according to Programs and Features) on a Clevo W230ST, running Windows 8.1 Pro. Ive gone as far as completely reinstalling the system and have exactly the same problems.
Following are the event log entries from my system.
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Faulting application name: Hotkey.exe, version: 8.0.0.137, time stamp: 0x52d08e6e
Faulting module name: brightness.dll, version: 1.0.0.1, time stamp: 0x50aa6e98
Exception code: 0xc0000005
Fault offset: 0x00001905
Faulting process ID: 0x1138
Faulting application start time: 0x01d0c3b723f31732
Faulting application path: C:\Program Files (x86)\Hotkey\Hotkey.exe
Faulting module path: C:\Program Files (x86)\Hotkey\brightness.dll
Report ID: 65722ea8-2faa-11e5-825a-0c8bfdd97389
Faulting package full name:
Faulting package-relative application ID:
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Log Name: Application
Source: .NET Runtime
Date: 21/07/2015 14:14:20
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: W230ST
Description:
Application: Hotkey.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
at HotKey.CallingVariations.GetBrightness()
at HotKey.ControlCenter.UpdateForm()
at HotKey.ControlCenter.radioButton6_CheckedChanged(System.Object, System.EventArgs)
at System.Windows.Forms.RadioButton.OnCheckedChanged(System.EventArgs)
at System.Windows.Forms.RadioButton.set_Checked(Boolean)
at HotKey.ControlCenter.myDevice_ControlCenter_change(System.Object, System.EventArgs)
at HotKey.Device+EventHandler.Invoke(System.Object, System.EventArgs)
at HotKey.Device.OnChange(HotKey.ControlCenterEventArgs)
at HotKey.Device.set_Status(Int32)
at HotKey.HotKey.ControlCenter_Tick(System.Object, System.EventArgs)
at System.Windows.Forms.Timer.OnTick(System.EventArgs)
at System.Windows.Forms.Timer+TimerNativeWindow.WndProc(System.Windows.Forms.Message ByRef)
at System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
at HotKey.Program.Main()
Event Xml:
<Event xmlns=" http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-07-21T13:14:20.000000000Z" />
<EventRecordID>1316</EventRecordID>
<Channel>Application</Channel>
<Computer>W230ST</Computer>
<Security />
</System>
<EventData>
<Data>Application: Hotkey.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
at HotKey.CallingVariations.GetBrightness()
at HotKey.ControlCenter.UpdateForm()
at HotKey.ControlCenter.radioButton6_CheckedChanged(System.Object, System.EventArgs)
at System.Windows.Forms.RadioButton.OnCheckedChanged(System.EventArgs)
at System.Windows.Forms.RadioButton.set_Checked(Boolean)
at HotKey.ControlCenter.myDevice_ControlCenter_change(System.Object, System.EventArgs)
at HotKey.Device+EventHandler.Invoke(System.Object, System.EventArgs)
at HotKey.Device.OnChange(HotKey.ControlCenterEventArgs)
at HotKey.Device.set_Status(Int32)
at HotKey.HotKey.ControlCenter_Tick(System.Object, System.EventArgs)
at System.Windows.Forms.Timer.OnTick(System.EventArgs)
at System.Windows.Forms.Timer+TimerNativeWindow.WndProc(System.Windows.Forms.Message ByRef)
at System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
at HotKey.Program.Main()
</Data>
</EventData>
</Event>
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Support.1@XOTIC PC Company Representative
Have you tried a different version of hotkey to see if it has the same issues? Sager has version 8.0129 up on their site, it might be worth a shot.
HotKey 8.0153 Crashing on W230ST
Discussion in 'Sager and Clevo' started by joners, Jul 21, 2015.