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    Hotkey is not showing up on the taskbar, and not functioning.

    Discussion in 'Sager and Clevo' started by Pingonaut, Dec 23, 2016.

  1. Pingonaut

    Pingonaut Notebook Enthusiast

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    I've tried restarting my computer, restarting the program, etc. and nothing has worked. From a brief Google search it looks like this program has a habit of just randomly becoming useless without a fix. Is there seriously not a decent solution for this? I've had multiple computers with backlit keyboards but none of them have required an outside program to configure, it seems like a really poor design.

    What are my options (other than a reset/restore)?
     
  2. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Make sure you don't have an Antivirus while installing it

    1) Please uninstall the current hotkey driver then reboot
    2) Install the latest one again: Control Center AP v5.0001.0.90 (AKA Hotkey Driver)

    To install the Clevo Control Center without the built-in CPU/Memory Overclocking tool (which contains XTU components):

    Edit the OEM.INI file in the Clevo Control Center driver's directory before you install it:

    Change SupportXTUFanTable=1 to SupportXTUFanTable=0

    3) Reboot when prompted

    Let me know how it goes
     
  3. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    steberg and Spartan@HIDevolution like this.
  4. Pingonaut

    Pingonaut Notebook Enthusiast

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    Thanks both of you! Phoenix your suggestion worked, though there was no conflict with my antivirus program so that wasn't necessary. In the future I'll try the app if this happens again!

    Glad it was an easier fix than I thought.
     
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  5. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    so what were you doing differently than what I suggested that made it not work initially? what I suggested is a standard method of installation to be honest all I did was to mention it to make sure you are not forgetting something.

    I'm interested to know why it wasn't working initially, like what do you think you were doing wrong