Hotkey program failure Windows 8

No changes on my own laptop, but on a P370EM (Mythlogic) the Hotkey program constantly self-terminates at startup with a "HotKey has stopped working" error. As a result, my keyboard "Christmas Color" theme of White/Green/Red is now permanent!

Does anyone have a solution? I hesitate to RMA for such a simple item. I'm on version 8.0082.

An alternate stand-alone program would be awesome....

Edit: 8.0071 fails as well

Edit #2: 6.0082 doesn't fail, but the application flashes on the screen and immediately disappears. Backlighting is back to the factory default though, which isn't great, but better,,,

 

Mythlogic has really good service, you should contact them.

 

Hey

I would uninstall the hotkey program, reboot, make sure your .Net framework is up to date and repaired as that error is usually due to .Net being dumb. Then I would reboot and reinstall the hotkey program. But it sounds like something broke .Net

 

Well, I uninstalled and reinstalled about a dozen different combinations... I did finally get it working.

Apparently my install of 6.0082 which reset the coloring must have done something else too... although it didn't work, after an uninstall & reboot of it, and a re-install of 8.0071 and reboot, it all works again.

Perhaps something got corrupted somewhere? It's very odd, and I'll see if I can reproduce it, but at least if someone runs across the same issue, uninstall, install 6.0082, uninstall, and install the correct version after that (with reboots in between each one).

 

If mythlogic's advice doesn't yield positive results, try a system restore point if you have one available. if not, and the problem is with .NET framework, then you can try going into your installed updates, and remove your .NET framework updates, then run Windows Update to get fresh .NET framework updates (the word update is starting to lose all meaning from me typing it so much!).

Alternatively, you can create a new Windows account (make sure it has Administrator rights), log into it, and see how things go. It's a funny fix for software corruption; sometimes it works, sometimes it doesn't, depending on the underlying problem.

*EDIT*
You got to posting your results just before I replied. Glad it's working now, though!

 

Irony is not lost... it is dead again! I'll try the above and post results... very annoying!

Edit: I recall one thing I did do... I let Steam install Crysis 2, and I think it touched .NET.... unfortunately I don't know exactly what it did. the hunt continues.

Thanks for the .NET suggestion though - gives me someplace to look.

 

Windows 8 has .NET 4.5 as part of the operating system, so that made this diagnosis interesting, but I did find on Microsoft.com a .net cleanup tool

NOTE THAT THIS MAY REMOVE ALL YOUR .NET FILES! (but, you can always reinstall .net)

.NET Framework Cleanup Tool User's Guide - Aaron Stebner's WebLog - Site Home - MSDN Blogs

 

So did this fix it? It's funny (maybe not in a harhar sort of way): MS operating systems are prone to a lot of bugs it seems - be it their fault specifically or not - but their FixIt tool and online solutions are usually spot on for fixes. :thumbsup:

 

Unfortunately it is a temporary fix. This is really annoying. Anyone on Windows 8 is going to need a new hotkey program......