I have a problem with the NVIDIA 860m

I have a EUROCOM M4 or Clevo w230ss model with the Nvidia 860m.

I went to sleep last night, I put the laptop into sleep mode. I woke up this morning to find a message that says "if I wanted to delete the resume section" message. I knew the laptop crashed overnight or something. The laptop started up correctly to the desktop under my profile.

Several hours later when I got done doing some work on my business, I started up Rome 2 on Steam. I noticed the game was really slow and I knew the game was running from the Intel HD4600 graphics card and not the 860m.

I started up GPZ to see if it was running form the correct one and only saw the Intel 4600 listed. It usually lists both the 860m and the HD4600. I went to the Device Manager and it also only lists the HD4600.

This laptop has been crashing a lot lately. Could the 860m have died on me. I dont need this now. I run a small home based business from this laptop. Sending this laptop off to Eurcom would be death to me esp. since Christmas is coming, I sell on ebay, and make most my yearly income around this time of the year.

I do some light gaming on this laptop but its mostly for business. I already have a Clevo p370sm3 with 970m sli for full time gaming.

 

Do a full shutdown from Windows (no sleep). Remove the AC Adapter an battery as well as the bios battery (the small round one below the system) for 30s.
After that (if you are using Win8+) you probably need to set the system in the F2 BIOS menu again to "W8" as well as "UEFI" to enabled.

 

Yea that CMOS reset might be helpful

 

I know this won't help you fix your GPU (if that is the issue here, there's still a lot of things you can do to attempt to fix it including CMOS reset, updating your BIOS to Prema's BIOS, it may not necessarily be a dead GPU), but if you are running a business with mission critical data that you CANNOT be without, and you have access to more than one computer, I highly suggest that you use some sort of data redundancy - perhaps something like Dropbox for backing up.

 

I am running windows 7 pro 64 bit.

 

I back up my hard drive every week using the Samsung clone software. I have a spare 1tb Samsung evo 840 and 1tb 850 SSDs, the 850 is installed on the laptop.

Takes me about 2 hours to so a complete back up.

I will do everything that everyone says later tonight.

 

Possible failure. Does the 860M show up in BIOS?

Try the power cycle and CMOS reset Prema outlined and let us know whether that changes anything. Good luck!

 

I dont see any graphics card in the Bios, neither the HD4600 or the 860m. But I am still able to type and do everything like a normal laptop. I am typing on it right now.

The Bios is just a simple Bios screen. Its among the most simple I have ever seen.

 

I took out the Bios battery, the normal battery, AC hook up, everything. I pressed the power button for 45sec. Put everything back and the 860m still does not show up in GPUz.

The picture is the only thing I see in the Bios.

 

Reflash the BIOS/EC (click my signature and select the stock version from the important section). After that repeat the power cycle with removal of AC Adapter etc.

 

Is this the webpage of the BIOS
https://biosmods.wordpress.com/w230ss-np7338/

 

Yep, it's the link for the Prema BIOS, looks right.

 

No, he said "stock version" under the "Important" section.
https://biosmods.wordpress.com/stock/

 

Doesn't really matter, but as long as you can't be 100% that the system is actually fine you should not start using the mod. Otherwise it may become an excuse not to honor the warranty.