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    I know somebody here can help me (again!)...

    Discussion in 'Sager and Clevo' started by Gunsmith_Cat, Dec 28, 2008.

  1. Gunsmith_Cat

    Gunsmith_Cat Notebook Evangelist

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    Well,

    On to the next problem... but to be fair it has been a long-standing problem that I just forgot to post on here.


    Whenever I put a CD-ROM/DVD-R into my DVD-RW drive there are two problems that occur:


    1) Nothing auto-runs/plays... even though I have selected for this option to happen in the detailed auto-play options menu in Vista.
    I am having serious problems because of this, as I am having to only buy games from Steam's limited collection and can't buy anything from a shop to physically install. Also, DVD's wont play. (I had Flight Simulator X Deluxe Edition for Christmas with a really expensive joystick and separate throttle controller that I currently can't use as a result and can't bring myself to tell the person who bought them for me!!! *cry*)


    2) Whenever I double-click on the DVD-RW Drive icon to 'open' the disc up manually to install/play that way, the following box pops up (thinking that I have a blank disc in there!):

    [​IMG]

    And you don't ever see the DVD RW Drive icon change to anything else to give you a hint of what you have put in the drive.

    Can anybody help? I'd hate to send this back for something so stupid, but it is important that I have a working drive since it is my only drive! It was working fine when I had this laptop so I don't see what has happened to do this.


    (P.S. I had Flight Simulator X disc 1 in the drive when I did the screen snip (above) with Vista's snipping tool)
     
    Gunsmith_Cat, Dec 28, 2008
    #1
  2. jimprime

    jimprime Notebook Consultant

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    may the driver needs a firmware update better notify sager
     
    jimprime, Dec 28, 2008
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  3. sesshomaru

    sesshomaru Suspended Disbelief!

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    I had the same problem... The drive needed to be replaced, eventually, although i managed to get it working after a reinstall.. I'd suggest booting into safe mode and trying to view the contents of the cd from the command prompt.. If that works, it'd indicate a software problem..
     
    sesshomaru, Dec 28, 2008
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  4. gerryf19

    gerryf19 I am the walrus

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    Have you installed any software used to burn CDs/DVDs? I mean anything. Itunes? Nero?

    If not, do an experiement for me...go into control panel and create a new user account. Log into that account. Does the problem persist?
     
    gerryf19, Dec 28, 2008
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  5. MrDJ

    MrDJ Notebook Nobel Laureate

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    Nat,
    first post this on our forum before you try anything. there could be a simple fix that Andrew or Neil know about.


    ps. someone else having almost the same problem
    http://forum.notebookreview.com/showthread.php?t=335330


    pps.
    the box in the above picture is the windows software that i find to be total pants. load the nero disk that you got free and see if you have the same problem.
     
    MrDJ, Dec 28, 2008
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