The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.
← Previous pageNext page →

    IMPORTANT SECURITY UPDATES!

    Discussion in 'Sager and Clevo' started by Prema, Nov 30, 2017.

  1. HunterZ0

    HunterZ0 Notebook Consultant

    Reputations:
    59
    Messages:
    286
    Likes Received:
    104
    Trophy Points:
    56
    Thanks, I got it sorted. The tool wasn't helpful in the end.
     
  2. Mari1225

    Mari1225 Notebook Consultant

    Reputations:
    84
    Messages:
    118
    Likes Received:
    128
    Trophy Points:
    56
    Hi Prema :)
    Please may I get your advice on this ....

    Here is my result from the Intel tool, Then here is another result as well, I am on win 10 1803 updated bios just a few days ago via Sager .... Thank you in advance! :)
     

    Attached Files:

    Vasudev likes this.
  3. Prema

    Prema Your Freedom, Your Choice

    Reputations:
    9,368
    Messages:
    6,297
    Likes Received:
    16,486
    Trophy Points:
    681
    Your ME is not up to date but patched, your BIOS is not.
    Just use the MS microcode patch from section 3 of the OP and you are good. :)
     
    Vasudev likes this.
  4. Mari1225

    Mari1225 Notebook Consultant

    Reputations:
    84
    Messages:
    118
    Likes Received:
    128
    Trophy Points:
    56
    Yes I tried this already, however it says it does not apply to my version of win 10, i am on 1803. Any ideas? Thank you!

    Edit: I tried the patch KB4090007
     

    Attached Files:

    Last edited: Apr 22, 2018
    Vasudev likes this.
  5. Prema

    Prema Your Freedom, Your Choice

    Reputations:
    9,368
    Messages:
    6,297
    Likes Received:
    16,486
    Trophy Points:
    681
    MS postponed the public release of 1803 due to a 'bug', once it hits the mainstream the updated code patch will do as well.
     
    Vasudev and Mari1225 like this.
  6. Mari1225

    Mari1225 Notebook Consultant

    Reputations:
    84
    Messages:
    118
    Likes Received:
    128
    Trophy Points:
    56
    Ok super, I will await MS updates for 1803 and go about my business as usually :vbbiggrin: :sleep: Thank you again!


    Question please: Will it then say version 0x84?
     
    Vasudev and Prema like this.
  7. Prema

    Prema Your Freedom, Your Choice

    Reputations:
    9,368
    Messages:
    6,297
    Likes Received:
    16,486
    Trophy Points:
    681
    Whatever is the most current at the time of release. It'll say:

    ► Spectre (CVE-2017-5715) Patched ◄
     
    Vasudev and Mari1225 like this.
  8. Mari1225

    Mari1225 Notebook Consultant

    Reputations:
    84
    Messages:
    118
    Likes Received:
    128
    Trophy Points:
    56
    Mon, Apr 23, 2018 at 9:34 AM
    Hi Marinicola12,

    We just got a new unrelease ME version, after testing without problem then will email to you.


    David
    Sager Computer Inc.
    18005 Cortney CT.
    City of Industry, CA 91748
    Tech Support Email: [email protected]
    Phone:800.741.2219
    Phone:626.964.4849
    Fax:626.964.2381

    ;)
     
    Vasudev likes this.
  9. Prema

    Prema Your Freedom, Your Choice

    Reputations:
    9,368
    Messages:
    6,297
    Likes Received:
    16,486
    Trophy Points:
    681
    Latest ME link is in section I of the OP! Intel hasn't updated them further in a cool Minute as they are now focused on ME12...
     
    Last edited: Apr 24, 2018
    Vasudev, joluke and KY_BULLET like this.
  10. yrekabakery

    yrekabakery Notebook Virtuoso

    Reputations:
    1,470
    Messages:
    3,438
    Likes Received:
    3,688
    Trophy Points:
    331
    Just curious, is there anything wrong with using ME12 driver on ME11 firmware?
     
    Support.2@XOTIC PC likes this.
  11. Prema

    Prema Your Freedom, Your Choice

    Reputations:
    9,368
    Messages:
    6,297
    Likes Received:
    16,486
    Trophy Points:
    681
    Driver are backwards compatible as long as it is an official release and not a specific beta...
     
    yrekabakery and Vasudev like this.
  12. Mari1225

    Mari1225 Notebook Consultant

    Reputations:
    84
    Messages:
    118
    Likes Received:
    128
    Trophy Points:
    56
    I am not understanding how to follow the sections/instructions .... Can you please explain more here? Thank you!
     
  13. Prema

    Prema Your Freedom, Your Choice

    Reputations:
    9,368
    Messages:
    6,297
    Likes Received:
    16,486
    Trophy Points:
    681
    Not sure if I can make it any easier than described in the OP:

    - Go to premamod.team

    - Select 'Maintenance" > "Firmware Updates" > "Management Engine" > 11.x

    - PW: premamod.com

    - Double click MEtool.exe

    - Confirm by clicking on 'yes'
     
  14. Mari1225

    Mari1225 Notebook Consultant

    Reputations:
    84
    Messages:
    118
    Likes Received:
    128
    Trophy Points:
    56
    I got it!! Thank you again! :p
     

    Attached Files:

    Vasudev and Prema like this.
  15. frost15

    frost15 Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    2
    Trophy Points:
    6
    Hi, I started to manually update my old TPM version, but I got stuck in 4.34.1010.2. There seems to be a dead end there, since the next updatable version seems to be 4.40.119.0. There is not a TPM12_4.34.1010.2_to_TPM12_4.40.119.0.BIN so could somebody help me here? Thanks in advance.
     
  16. Prema

    Prema Your Freedom, Your Choice

    Reputations:
    9,368
    Messages:
    6,297
    Likes Received:
    16,486
    Trophy Points:
    681
    Your system is already patched. 4.40+ update is not for your chip model.
     
    Vasudev and frost15 like this.
  17. frost15

    frost15 Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    2
    Trophy Points:
    6
    So I should be good & safe with this update then right?
     
  18. Prema

    Prema Your Freedom, Your Choice

    Reputations:
    9,368
    Messages:
    6,297
    Likes Received:
    16,486
    Trophy Points:
    681
    Yes
     
  19. frost15

    frost15 Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    2
    Trophy Points:
    6
    Thanks Perma.
     
    Prema likes this.
  20. thegh0sts

    thegh0sts Notebook Nobel Laureate

    Reputations:
    949
    Messages:
    7,700
    Likes Received:
    2,819
    Trophy Points:
    331
    I got notified to update my TPM. should I do it?

    EDIT: OK I may need some help here LOL

    when i tried to go into the command prompt it said winload.efi failed.

    nvm, I followed some instructions and I got it working.
     
    Last edited: May 1, 2018
    Vasudev likes this.
  21. Sarohan

    Sarohan Notebook Enthusiast

    Reputations:
    0
    Messages:
    20
    Likes Received:
    3
    Trophy Points:
    6
    My manufacturer is not prema. I'm using same as clevo P775DM-3g model. I7 7700K & GTX 1070 should i update IME 11 & TPM ?
     
  22. thegh0sts

    thegh0sts Notebook Nobel Laureate

    Reputations:
    949
    Messages:
    7,700
    Likes Received:
    2,819
    Trophy Points:
    331
    hmmm....my TPM only updated to 5.62.3126.2.

    I think that's the highest it can go, but at least windows 10 isn't chucking a tantrum over it.
     
  23. Prema

    Prema Your Freedom, Your Choice

    Reputations:
    9,368
    Messages:
    6,297
    Likes Received:
    16,486
    Trophy Points:
    681
    It's for all Clevo's.
    Nope, you have to use the updater from the OP to get to the latest version.
     
    Vasudev likes this.
  24. thegh0sts

    thegh0sts Notebook Nobel Laureate

    Reputations:
    949
    Messages:
    7,700
    Likes Received:
    2,819
    Trophy Points:
    331
    I had a look and there's no 5.62.3162.2 to 5.63.3144.2 bin file. :(
     
  25. Prema

    Prema Your Freedom, Your Choice

    Reputations:
    9,368
    Messages:
    6,297
    Likes Received:
    16,486
    Trophy Points:
    681
    Right, though it's strange for a P870DM chip to use the .2 version...
     
  26. thegh0sts

    thegh0sts Notebook Nobel Laureate

    Reputations:
    949
    Messages:
    7,700
    Likes Received:
    2,819
    Trophy Points:
    331
    the original version was 5.51.2098.2. Is it supposed to be a firmware ending .0?
     
    Vasudev likes this.
  27. Prema

    Prema Your Freedom, Your Choice

    Reputations:
    9,368
    Messages:
    6,297
    Likes Received:
    16,486
    Trophy Points:
    681
    They may have used different models for the same board...
     
  28. thegh0sts

    thegh0sts Notebook Nobel Laureate

    Reputations:
    949
    Messages:
    7,700
    Likes Received:
    2,819
    Trophy Points:
    331
    that's possible but as long as windows 10 isn't making a fuss over it I'm happy :D
     
    Last edited: May 1, 2018
    Vasudev and Prema like this.
  29. Vasudev

    Vasudev Notebook Nobel Laureate

    Reputations:
    12,050
    Messages:
    11,278
    Likes Received:
    8,816
    Trophy Points:
    931
    Check it up under Windows Defender > Device Security > Security Processor > Security Processor troubleshooting > Collect Logs and see what w10 is telling.
     
    Prema likes this.
  30. Netherscourge

    Netherscourge Notebook Consultant

    Reputations:
    31
    Messages:
    124
    Likes Received:
    109
    Trophy Points:
    56
    Hi, so I followed the instructions, and I'm all the way on the last step - and I'm having problems now.

    When I go to change directory to my USB drive, which was set to E, it won't let me change it.

    I type "cd e:" it then shows E:\ on the next line and them jumps back to x:\windows\system32>. Doesn't let me enter any commands on E.


    I can't figure out how to launch the update command on the USB drive from here. I'm stuck on the X directory for some reason?

    Any ideas?

    Thanks.

    Edit I do have the option to use USB device and it shows my flash drive, from the Choose an option menu, above the Troubleshoot option.

    Should I just go into that and try to run the update?

    Edit2: I just noticed that at the top of the Command Prompt Window it says, "Not enough memory resources are available to process this command."

    ????


    UPDATE: solved. Windows decided to change my Drive Letter from E to F in between one of the reboots. And Only typing "F:" would change the drive letter, no "cd f:".

    It updated. Works fine now. Thanks.

    :)
     
    Last edited: May 5, 2018
    Vasudev, Prema and Mari1225 like this.
  31. Mari1225

    Mari1225 Notebook Consultant

    Reputations:
    84
    Messages:
    118
    Likes Received:
    128
    Trophy Points:
    56
    I updated from version 5.60.2677.0 to 5.63.3144.0 :) For my Clevo P870KM-G. I had the same message and just typed f: which was my usb directory.
     
    Prema and Vasudev like this.
  32. Vasudev

    Vasudev Notebook Nobel Laureate

    Reputations:
    12,050
    Messages:
    11,278
    Likes Received:
    8,816
    Trophy Points:
    931
    You can follow what @Mari1225 said.
    One more thing, cd is the command you use when switching between directories and not switching among differents partitions/volumes/disk.
    If you want to goto another partition/disk simply type the volume letter followed by a colon. Example: G: and hit enter key.
     
    Prema, hmscott and Mari1225 like this.
  33. Netherscourge

    Netherscourge Notebook Consultant

    Reputations:
    31
    Messages:
    124
    Likes Received:
    109
    Trophy Points:
    56
    Yea, I was more freaking out that my USB drive letter wasn't even showing up.

    It was set to E: when I put all the update files in the root folder an I never removed it from the USB slot. I had A, B, E and so on available, but somewhere in between it switched to F and thus, temporary panic ensued.

    But once I scanned through the available drives and found all the .bat files for the TPM update in F:, I knew I was good.
     
    Prema, KY_BULLET and Vasudev like this.
  34. aznxwill

    aznxwill Notebook Consultant

    Reputations:
    56
    Messages:
    151
    Likes Received:
    93
    Trophy Points:
    41
    I have a P870TM1 system. Running tpm.msc, I see that the Manufacturer Version: 5.61.

    However, Prema's update contains 2 BIN files starting with 5.61.xxxx ( TPM20_5.61.2785.0_to_TPM20_5.63.3144.0.BIN & TPM20_5.61.2789.0_to_TPM20_5.63.3144.0.BIN), how do I know which one to use?
     
  35. Prema

    Prema Your Freedom, Your Choice

    Reputations:
    9,368
    Messages:
    6,297
    Likes Received:
    16,486
    Trophy Points:
    681
    You don't have to select any of them manually. The system will flash the one and only compatible file automatically (read the README) by just typing 'update' and confirming with enter. Nothing more to do.
     
    Papusan and aznxwill like this.
  36. iambearyc

    iambearyc Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    2
    Trophy Points:
    6
    x
     
    Last edited: Jul 15, 2018
  37. Prema

    Prema Your Freedom, Your Choice

    Reputations:
    9,368
    Messages:
    6,297
    Likes Received:
    16,486
    Trophy Points:
    681
    Sorry, but that guy re-uploaded my very first upload (which I had removed within an hour) without removing the 1.2 to 2.0 updates. If you use it to update from 1.2 to 2.0 without also having a new BIOS to support it, the TPM will now no longer be able to communicate with the BIOS on those systems, so don't. Only update 1.2 to 1.2 and 2.0 to 2.0 unless you are provided the matching BIOS files as well.

    @ ALL this has nothing to do with the files you can find in the OP!
     
    Last edited: May 11, 2018
    Vasudev, Papusan and joluke like this.
  38. iambearyc

    iambearyc Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    2
    Trophy Points:
    6
    x
     
    Last edited: Jul 15, 2018
  39. Prema

    Prema Your Freedom, Your Choice

    Reputations:
    9,368
    Messages:
    6,297
    Likes Received:
    16,486
    Trophy Points:
    681
    This thread is only for end-user to update their TPM chips on Clevo systems.
    If you want to convert a 2.0 to 1.2 you shouldn't have updated them...
    Now you will need to request the TPM20_5.63.3144.0_to_TPM12_4.43.258.0.BIN downgrade file from your TPM chip supplier or Infineon...
     
    Last edited: May 11, 2018
  40. iambearyc

    iambearyc Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    2
    Trophy Points:
    6
    x
     
    Last edited: Jul 15, 2018
    Vasudev and Prema like this.
  41. almostoast

    almostoast Notebook Guru

    Reputations:
    57
    Messages:
    69
    Likes Received:
    75
    Trophy Points:
    26
    directions too complicated, got dick caught in ceiling fan
     
    KY_BULLET and Vasudev like this.
  42. Vasudev

    Vasudev Notebook Nobel Laureate

    Reputations:
    12,050
    Messages:
    11,278
    Likes Received:
    8,816
    Trophy Points:
    931
    So how is the broken part, were you able to fix it? :D :p
    I reckon you're already updated to new version since EVOC sends you latest BIOS and patches.
     
    KY_BULLET and almostoast like this.
  43. almostoast

    almostoast Notebook Guru

    Reputations:
    57
    Messages:
    69
    Likes Received:
    75
    Trophy Points:
    26
    yeah i was able to fix the ceiling fan
     
    KY_BULLET and Vasudev like this.
  44. Vasudev

    Vasudev Notebook Nobel Laureate

    Reputations:
    12,050
    Messages:
    11,278
    Likes Received:
    8,816
    Trophy Points:
    931
    Ok never mind. :rolleyes:
     
  45. almostoast

    almostoast Notebook Guru

    Reputations:
    57
    Messages:
    69
    Likes Received:
    75
    Trophy Points:
    26
    were you referring to a part on my computer? cause I've had zero problems so far
     
    Vasudev likes this.
  46. Vasudev

    Vasudev Notebook Nobel Laureate

    Reputations:
    12,050
    Messages:
    11,278
    Likes Received:
    8,816
    Trophy Points:
    931
    Yes I was specifically asking for MEFW.
     
  47. Gob

    Gob Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    2
    Trophy Points:
    6
    Hi guys - I ran Prema's update tool successfully and my TPM management window says I'm at version 5.63.3144.0. Turned TPM back on in BIOS, and then did full shut down. The Intel tool is still telling me I'm vulnerable though, should I be concerned?

    Edit: I have a Sager NP8157 / Clevo P650HS-G purchased 3/2017.
     
  48. Prema

    Prema Your Freedom, Your Choice

    Reputations:
    9,368
    Messages:
    6,297
    Likes Received:
    16,486
    Trophy Points:
    681
    OP updated with CPU Spectre patches for Win 1803!
    You have to clear the TPM in BIOS or the old vulnerably keys will remain in the TPM...
     
    Last edited: May 16, 2018
    Papusan, Vasudev and Gob like this.
  49. Gob

    Gob Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    2
    Trophy Points:
    6
    Crap, I thought I did, but it's possible I messed up the part where I clear it in the BIOS. Can I retry the process from the beginning, or is it too late now? Thanks in advance!
     
  50. Prema

    Prema Your Freedom, Your Choice

    Reputations:
    9,368
    Messages:
    6,297
    Likes Received:
    16,486
    Trophy Points:
    681
    Clear it now to reset the chain (make sure none of your drives are still encrypted with the old keys or you will loose access).
     
    Papusan likes this.
← Previous pageNext page →