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    Installing SSD and HDD

    Discussion in 'Sager and Clevo' started by liamynwa, Oct 30, 2013.

  1. liamynwa

    liamynwa Notebook Enthusiast

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    Hi all,
    Basically I received my new Clevo 170sm today. Opened it up, tried starting it and it turns out the company that send it too me completely neglected to put in the 128gb ssd and the750gb HDD. :confused: :mad: Now obviously I rang them up and gave them a piece of my mind, but as I need this laptop asap I told them to send me the components and that I'd put them in. They should be here tomorrow or the next day so I was wandering if there is any guide to doing this online or has anyone any experience with doing this or something similar with this model? Also is there any tools I'd need other than a phillips screwdriver or anything like that?
    Any advice at all is greatly appreciated.
    Thanks in advance.
     
    liamynwa, Oct 30, 2013
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  2. MrDJ

    MrDJ Notebook Nobel Laureate

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    how the heck did that pass quality control then. who was your supplier.
    did you originally order with the 2 hard drives in your config and did you order with an operating system and if so did you get the operating system disc and driver disc in the box.

    not sure of the layout of this new model but clevo's are quite easy to self install. the user manual will be on the driver disc or you can get it off the sager website. at work at so cant link to it.
     
    MrDJ, Oct 30, 2013
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  3. liamynwa

    liamynwa Notebook Enthusiast

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    I wish I knew mate. Yeah I had sent a laptop back for repair but he repair was costing nearly as much as a new build so I bought a new one with a new SSD and told em to stick my HDD in too. During my email communication with the manager he confirmed the OS would be on the SSD. Also there was no OS disk. There was a disk of drivers and utilities though, but this didn't help the OS setup (i went out and bought Win7 as I'm desperate to use it) find any drives that it could install on.
    I'm really quite annoyed right now.

    Oh and the supplier was Logical Blue One, an Australian online retailer whom before I'd had good experiences with.
     
    liamynwa, Oct 30, 2013
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  4. MrDJ

    MrDJ Notebook Nobel Laureate

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    well that defo sounds like a compensation claim for a larger ssd and they could also throw in some free upgrade ram.
    hopefully you should receive your drives real soon and if you need any more help just holler on here.

    i would also post a review of what happened > Sager Reseller and Clevo Reseller Forum, Sager Laptops
     
    MrDJ, Oct 30, 2013
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  5. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    If you do have the Windows key you dont need to buy a whole other copy. It sounds likes you already did but maybe you can return it if unopened?
    You can download an image, burn it to a disc then use that to install Windows and use the key that came with your computer.
     
    Support.3@XOTIC PC, Oct 30, 2013
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