Is Sager's 3 Year Warranty Worth $150?

The system I am interested in has either a 1 or 3 year warranty, in which the latter cost an extra of USD150. Don't worry about the system, but is the warranty really worth it? (I am a person who takes good care of my belongings) Anyone who actually had a problem and had to use the warranty a year after purchase? Cause if rarely anyone had their system failed after 1 year, then I might as well go for a 1 year warranty.

 

i've never used warranty in my 9 years laptop life. except one time I dropped my samsung on the ground, which cost me $50 to replaced a new chassis. anyhow, it is always better to have 3 years warranty, in case anything happen.

 

i had to use my warranty ~30 days after purchase. i had a bad motherboard. i called up sager and told them all the thing i did, and they had me do one more thing before sending a RMA. took 8 days for me to get it back. and that was 3 days shipping there and 3 days shipping back.

 

From what you said, Sager's warranty seemed really great. But that's still within 1 year time frame. So anyone else actually had a failure after 1 year.

 

You never know what could happen, i mean what if it breaks after 2 years? your screwed... Better safe than sorry i always say (unless you REALLY like taking risks)

 

if you're just gonna get the 2092 i'd prolly not get it. but if you're gonna get the 9262/8660/5796 i'd definitely consider getting it and maybe getting insurance. laptops are bigger gamble than desktops, but sager is definitely one of the better quality laptops out there.

 

I am considering the NP7680. I don't intend to use it for game, rather it will be running/online almost 24/7. Which is better in terms of performance, ATI Mobility 3450 or NVIDIA 9300M GS?

 

I spoke with a customer just the other day with a six year old Sager that had never needed repairs, never even needed an OS reinstall till it contracted a virus. So clearly a Sager can be a workhorse. Still, that's a best case scenario. Life isn't always so kind to laptops, even if they are well made.

Personally, I was opposed to warranties before I started doing tech support. I considered them a gimmick to get a little more money out of people. However, after talking to so many customers whose hard drive/RAM/optical drive, etc., failed mere days after their one year warranty expired, I changed my mind. I purchased a three year warranty when I got my own laptop because of those experiences. I like to look at it as paying 4.50 a month in laptop insurance. And unlike most insurance, it isn't a huge uphill battle trying to collect. Just be reasonable about the fact that batteries and AC adapters are not covered by the extended warranty, and in most cases neither are cracks, scuffing, key wear, etc. Be familiar with your warranty, so it won't disappoint you when it doesn't cover something, and use it to know what components to be especially careful with.

No matter which model you get, I'd say get the warranty. Particularly if you plan to run it 24/7. One motherboard or LCD replacement and it will have paid for itself twice over.

 

Thanks JoeNewberry. I think I will go with the 3 year warranty.

 

Also not to mention, i had a screen problem with my 9260, and you get a 1yr free sager warranty with your laptop, so i sent it in to sager... Theyre english is by far not the best, but they KNOW what they're doing. I got my laptop back in perfect condition and great packaging, and they fixed it beatifully. In 2 weeks i got my baby back,and not a problem since!

Warranty is one of the beautiful things of the 21st century.

 

I would judge this by the terms of how you are going to use it.
I bring my laptop with me anything from 0-7 days a week, usually average perhaps 3-4 days per week. With those numbers, I usually make sure that either the warranty on the product itself (be it laptop, GPS, palm-device, phone etc etc) is good, or, its covered by my insurance.
If I kept the stuff locked up in some room at home.. I would just make sure my insurance covered them being stolen basically...

 

yup, no doubt about it

 

For me? no, because I will buy a new laptop every 2 years at max.

 

for $50 a year, its not so bad ...
if something breaks after 2.5 yrs @least you can always bring it back for repairs.

 

150$ for a peace in mind is well worth.

 

Just pointing out the obvious!

 

don't forget, if you make the purchase with American Express, American Express will add another year warranty to the PDP.

 

Whether it be Sager's or Dell's warranty... whether it be $150 or $350, whether a warranty is worth or not is only a per-user thing. I know myself and from experience how I take care of my belongings as I did to my now 3 year old iPod and mobile phone.... not a single scratch!
So as long as you know well that you will be responsible with the laptop, the warranty is not worth it.
Else, if you're not/feeling expensive, then you might as well spend the money for it.... no harm done. Then again, XoticPC DOES give out an extended 3 years warranty (labour only). However, in my case, I'll have to ship the laptop internationally (half way round the world) to get it repaired in case it's some technical problems (I'll make sure accidental never occurs), and the transport costs will be a lot! So I'm screwed anyway, and I have to rely on no warranty but myself!

 

Actually, since warranties do not generally cover ordinary wear and tear, or damage caused by the owner's use, the real question regarding a warranty is: do you feel lucky, well do ya, (punk ) with respect to how long components like the hard drive(s), GPU and CPU, as well as miscellany such as the speaker jacks on the 579x series and, in some instances, the A/C adapters. Basically what you have to do is consider (based on your experience and on the reports of others who own the system you're thinking about getting - one of the great benefits of a forum like this ) whether or not the risk-weighted cost of replacing those components, in present value terms, is more or less than the upfront cost of the warranty itself.

For example, assume that you could get a parts/labor warranty for three years at a cost of $300. Further, assume that in each of the first three years there is a 10% chance (not cumulative, each year is independent) of the hard drive dying, that the odds of any other component dying are negligible (it's an assumption for illustrative purposes, not a statement of fact, folks ), and that the cost of replacing that hard drive is $200 (cost of parts and either labor to put it in, or your own time to put it in). In that case, the risk-weighted cost of the hard drive failing is 10% * $200 for each year, or $20 + $20 + $20 = $60. Assuming that inflation is negligible and that prices will remain stable, the net present value of the risk-weighted cost of replacement in the absence of a warranty is $60.

Under those assumptions, it would not make sense to spend $300 now for the warranty in question, because the present value of the risk-weighted cost of replacement without the warranty is only $60, or $240 less than the warranty. Under those circumstances, you'd be better off saving the $300, putting $200 aside in a bank-account as a self-insurance policy, and not worrying too much about it.

On the other hand, if we change one assumption, namely, assume that the odds of a drive failing for each year are 80%. Now the risk-weighted present value of going without a warranty is 3 * (80% * $200) = 3 * ($160) = $480. Under those circumstances, you would be a fool to not buy the warranty, because you'd be saving yourself $180 dollars.

 

True.... but in my case there's still the humongous delivery charges (both ways)

 

Agreed, and for the sake of completeness, I would have included those as, in effect, ancillary costs of the warranty; however, it's still too early for me!