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    Is it a normal aging for a 75$ option keyboard ?

    Discussion in 'Sager and Clevo' started by HardKiffeur, Apr 6, 2017.

  1. HardKiffeur

    HardKiffeur Notebook Enthusiast

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    Let me know your opinion please,
    I just have my machine since the 24/02/2017
    First picture at 2 weeks after normal utilisation
    Seconde after a litle bit more one month
     

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    HardKiffeur, Apr 6, 2017
    #1
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Looks like there may have been an issue with the coating on those keys to me.
     
    Meaker@Sager, Apr 6, 2017
    #2
  3. Rynaus

    Rynaus Notebook Consultant

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    I'm curious (from the 2nd pic) how the coating has gone from the "Spacebar" key. Are you using any liquid solution to clean the keyboard ?

    Sent from my ASUS_Z016D using Tapatalk
     
    Rynaus, Apr 6, 2017
    #3
    Matthew Gary likes this.
  4. HardKiffeur

    HardKiffeur Notebook Enthusiast

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    No liquid at all ... the coating from space goes just with fingers because I made some jumps in games !
     
    HardKiffeur, Apr 6, 2017
    #4
  5. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Usually the paint on the keys takes a while to come off, either from the oils on your fingers, or just from the repetitive pressing on it over time wearing it down. It's not normal for that to come off in a matter of a couple of weeks like that. I would check in with the seller where it was purchased from about that.
     
    Support.1@XOTIC PC, Apr 6, 2017
    #5
  6. Rynaus

    Rynaus Notebook Consultant

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    Hmm then it is very unusual. As others said, please contact your reseller and ask for a keyboard replacement.

    Sent from my ASUS_Z016D using Tapatalk
     
    Rynaus, Apr 7, 2017
    #6
  7. yotano21

    yotano21 Notebook Evangelist

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    What is the model of the laptop?
     
    yotano21, Apr 8, 2017
    #7
  8. HardKiffeur

    HardKiffeur Notebook Enthusiast

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    This a EVOC P650HS-G

    I'm in touch with HidEvolution for this issue, but I've a nmve issue too since the begining, I take a new one and all seems ok, but I'm thinking to add a second year of warranty for my machine !
     
    HardKiffeur, Apr 11, 2017
    #8
  9. Prostar Computer

    Prostar Computer Company Representative

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    Some keyboards go years before showing this kind of wear, if they show it at all. Definitely check in with your reseller (they may need to inspect it before offering a replacement).
     
    Prostar Computer, Apr 11, 2017
    #9
  10. Meaker@Sager

    Meaker@Sager Company Representative

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    Warranty should always be a serious consideration no matter what system you go with.
     
    Meaker@Sager, Apr 12, 2017
    #10
  11. c0xad

    c0xad Notebook Enthusiast

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    Same here ! . . . . . . enoying. . . my P170EM holds perfect with 2yrs on it and 8h daily gaming.....

    But not my new rig ! :/ :/ P671HS-G . . . crap quality ! . . also my build in audio speakers give rattling sound. and the killer lan wifi MAX out 1Mbits :/ .. lots of bluescreens also . . unstable. . .

    [​IMG]
     
    Last edited: Apr 28, 2017
    c0xad, Apr 27, 2017
    #11
  12. TomJGX

    TomJGX I HATE BGA!

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    Jesus the key got worn out already? Never had that tissue with 1 year of heavy use of my P771ZM...
     
    TomJGX, May 2, 2017
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  13. eviljoker

    eviljoker Newbie

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    same here 6months of use
    P650RS
    [​IMG]
     
    eviljoker, May 3, 2017
    #13
  14. Brent R.

    Brent R. Notebook Evangelist

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    geez my p377sm-s doesn't even have a any signs of wear and its 4 years old at least
     
    Brent R., May 3, 2017
    #14
  15. Meaker@Sager

    Meaker@Sager Company Representative

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    The key construction has changed for the backlighting which does make any issues more apparent compared to the old key caps.
     
    Meaker@Sager, May 4, 2017
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  16. HardKiffeur

    HardKiffeur Notebook Enthusiast

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    Ok get my machine back from Hidevolution's SAV (NEW : nmve DD + keyboard + card reader) ... with the new keyboard, seems the same but we gonna see in the near future ....
    Keyboard had be under warranty !
     
    HardKiffeur, Aug 22, 2017
    #16
  17. Meaker@Sager

    Meaker@Sager Company Representative

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    Normal wear and tear would not be covered but abnormal wear is.
     
    Meaker@Sager, Aug 22, 2017
    #17