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    Just lost headphone audio

    Discussion in 'Sager and Clevo' started by sykozylot, Sep 1, 2016.

  1. sykozylot

    sykozylot Notebook Guru

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    There was a windows update I installed this morning (using Windows 10). Now there's nothing coming out of my audio jack. Tried it with two different cables and two different sound systems. The notebook's speakers work fine. Anyone run into this?

    Sager NP8268-S.
     
    sykozylot, Sep 1, 2016
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  2. sykozylot

    sykozylot Notebook Guru

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    Found a fix. First I had to download the audio drivers from the realtek site. http://www.realtek.com/downloads/do...=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

    Then I went through the process, but it got stuck on the uninstallation portion and kept repeating it each reboot. So I cancelled that after it uninstalled the drivers and shut my laptop down. Then I booted it back up, let Windows install the drivers, then cancelled the realtek prompt again. Then rebooted, and NOW it works.
     
    sykozylot, Sep 1, 2016
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