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    Laptop keep CRASHING! Please Help!

    Discussion in 'Sager and Clevo' started by _Cheesy_, Nov 23, 2013.

  1. _Cheesy_

    _Cheesy_ Notebook Hoarder

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    Hey guys


    My laptop (the one in my signature) started to crash a few months ago when I installed a legal copy of Command and Conquer General. At first I thought it was some sort of bugs or virus, but now I have no idea what it is. The process of it crashing is the same, it would go into a dark grey screen, make weird noises, and then the 3 notification bar (the one with cap lock on/off) would flash on and off once every few seconds with an alert screeching sound kind of like a clock alarm.

    I have even went through the painful step of rebooting my whole computer and then it still crashes. My graphic card Nvidia 580m is fully up to date with the newest driver, and even with the HW monitor temperature reading program for the CPU and GPU, I have no luck seeing if it a heat problem or not because the moment I can play my game (zoo tycoon 2) it crash right away. I don't think it a heat problem now because it even crash when I'm not playing any sort of games.

    This problem has been very frustrating to me because my warranty expire just a few months ago and all I want to do is play games. Yesterday, I also re-paste the CPU and GPU, and have pictures of the inside of my laptop for you guys to see if it a hardware problem or not?

    If there is any other information you guys need, please let me know and I will provide the info.


    Lastly, I have tried safe mode but safe mode doesn't let me know why my computer is crashing because it won't let you play games.



    Thanks guys
     

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  2. MrDJ

    MrDJ Notebook Nobel Laureate

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    Hi Cheesy.
    check my sig out below for a lot of monitoring tools you can try.
    sadly its going to be trial and error until someone pinpoints the cause.
    the screen greying out sounded at first like a driver. which driver have you got loaded and do you use straight from nvidia or modified inf drivers. also do you over clock.

    next thing it could be a bad sector on the hard drive. download HD Tune and run a full scan which will take a few hours.
    or you could try this trial of hd sentinel which is great for spindle hard drives Hard Disk Sentinel Trial version - HDD health and temperature monitoring

    once you checked these things out we can tick them off the list for everyone else to advise on something else.
     
  3. _Cheesy_

    _Cheesy_ Notebook Hoarder

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    I use nvidia official driver (the latest one) and I don't ever over clock.

    I will try both the HD Tune and hd sentinel and I will get back to ya.
     
  4. _Cheesy_

    _Cheesy_ Notebook Hoarder

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  5. MrDJ

    MrDJ Notebook Nobel Laureate

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    the last picture should be all green. did you run the scan?
     
  6. godlyatheist

    godlyatheist Notebook Evangelist

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    This is the reason why I won't purchase another Clevo, they must be the only notebook maker that doesn't have a user manual indicating what the beep codes mean. How are the 3 LED blinking and beeping? All I can tell you is this:

    3 LED blink, beep, blink, beep, blink, beep, shutdown = something is overheating