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    Malibal P150HM BSOD - atikmpag.sys + artifacts

    Discussion in 'Sager and Clevo' started by Syia, Aug 15, 2012.

  1. Syia

    Syia Notebook Enthusiast

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    Hey there,

    In the past few months my graphics card would fail temporarily and fix itself. This was due to a heat issue on my GPU (radeon 6990m). I contacted support, cleaned out the computer, and elevated the laptop. This fixed the temporary crashing error by reducing the temperatures significantly. However, just today my computer crashed while playing Guild Wars 2. There were artifacts over the Microsoft Windows 7 logo while booting and immediately went into BSOD afterwards.

    I booted the computer into safe mode and uninstalled the drivers /w driver sweeper. The artifacts remained while logged in, but this allowed me to log in my account after rebooting without safe mode. I then tried to go to a previous set of stable drivers, which immediately brought me back into the BSOD cycle. Then, I ran a memtest with no errors. A peculiar thing about it were green horizontal bars running down the screen, about an inch away from the corner during the test.

    I repeated one more time with a different set of drivers. Same problem.

    Is this a hardware issue? Seeing the artifacts during memtest and load up indicates to me that it is, but I am not a professional.

    Edit:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA80084804E0
    BCP2: FFFFF88003E0926C
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\081512-21528-01.dmp
    C:\Users\Steven\AppData\Local\Temp\WER-50513-0.sysdata.xml
     
    Syia, Aug 15, 2012
    #1
  2. Snypr18

    Snypr18 Notebook Enthusiast

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    I have had a few desktop video cards fail on me and the issues were almost exactly what you describe, what with the BSOD and screen artifacts. It sounds like your card itself is failing / has failed and needs replacement. :(
     
    Snypr18, Aug 16, 2012
    #2
  3. spasmolas

    spasmolas Newbie

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    have same problem with my msi gt725...do anyone know where to buy spare graphic cards for laptops?
    or can anyone say something more about the issue
    thx
     
    spasmolas, Dec 20, 2012
    #3
  4. MrDJ

    MrDJ Notebook Nobel Laureate

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    download who crashed in my sig below and post the dump report here.
    take a screenshot of the artifacts and post here.
    and telling us what part of the world you live would help so we can suggest suppliers.
     
    MrDJ, Dec 21, 2012
    #4
  5. Prostar Computer

    Prostar Computer Company Representative

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    Have you tried a manual install of the driver? This seems to be a fairly common issue. Haven't found the solution/cause yet, but working on it. :)
     
    Prostar Computer, Dec 21, 2012
    #5