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    Malibal P170HM Random Shut downs

    Discussion in 'Sager and Clevo' started by andrewsun845, Oct 9, 2011.

  1. andrewsun845

    andrewsun845 Notebook Enthusiast

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    My new P170HM just arrived, however, after I installed my own win7 professional. The laptop seems to have random shut downs, all my drivers are from malibal. It would even shutdown during safe mode. Havent shut down during gaming,....Any ideas anyone?

    Malibal Satori
    CPU: I7-2630
    Graphics: 6990M
    HD: 750GB
    Stock optical drive
    Intel 6300 Wireless
     
    andrewsun845, Oct 9, 2011
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  2. shishkabob

    shishkabob Notebook Enthusiast

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    Download and run hwmonitor check temps and voltages. Run some stress test(Intel burn, and loop heaven) report back your temps after 10 minutes.. report back your voltages as well.
     
    shishkabob, Oct 9, 2011
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  3. mubay

    mubay Notebook Consultant

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    Try Changing your Power plan to High Performance and on the "advanced options" of the plan, modify:

    Suspension = 0 (never)
    Hard drive = Never turn off
    Hybrid suspension = Disabled

    Hope it works for you.
     
    mubay, Oct 9, 2011
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  4. andrewsun845

    andrewsun845 Notebook Enthusiast

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    The temps are all below 50
    and the volts are constant 0.95V for 6990M
    Battery Voltage are also constant 14.8V
    the temperature for CPU are never above 65 even during stress test while normally its 45
    The tmpeuratre GPU are never above 55


    Intel Burn:
    Time\\Speed\\Results
    190.203\\13.8933\\3.487393e-002
    101.341\\26.0758\\3.487393e-002
    81.549\\32.4044\\3.487393e-002
    83.713\\31.5669\\3.487393e-002
    83.256\\31.7399\\3.487393e-002
    Passed it with it being completely stable

    Error Event Log shows nothing except that the computer has shutdown without notice.

    And I have already checked the power plans, thanks for all these advices though~~
     
    andrewsun845, Oct 9, 2011
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  5. mythlogic

    mythlogic Company Representative

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    It physically turns off?

    Can I get the BIOS / EC version from your BIOS screen?

    Also I would start removing memory to see if it will stop shutting down, that has been our #1 fix to that issue (Bad memory random shutdowns)
     
    mythlogic, Oct 9, 2011
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  6. andrewsun845

    andrewsun845 Notebook Enthusiast

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    Update: I found out that it only shutdowns during idle, when im gaming or watching movies it never turns off. im going to try pulling the rams out sometime today~
     
    andrewsun845, Oct 9, 2011
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  7. Anthony@MALIBAL

    Anthony@MALIBAL Company Representative

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    Are you certain it's not going to sleep or suspend? If it's only during idle, that sounds like what it would be.
     
    Anthony@MALIBAL, Oct 9, 2011
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  8. andrewsun845

    andrewsun845 Notebook Enthusiast

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    yep pretty sure, i tried all the power settings, and when i turn it back on it goes to the wierd, system has been unexpected a shut down error and its in the events log that it been shutdown wierdly but the event log doesnt have anything to do with why it shut down
     
    andrewsun845, Oct 9, 2011
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  9. Ryan

    Ryan NBR Moderator

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    Might have set the idle voltage too low?

    I'm just extrapolating from the fact that while the GPU is in use, it doesn't shut down at 3D clocks,

    but is unstable at 2D clocks.
     
    Ryan, Oct 9, 2011
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  10. shishkabob

    shishkabob Notebook Enthusiast

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    How random is this? Does it happen every day when idling? How long does it idle before it shuts down? Has it ever happened while you were watching it? Do you have your display set to turn off after some time? You are using the 750GB 7200rpm HDD, and not an SSD? Maybe run memtest for am hour to see if any errors appear. Does it boot itself back on, or does it stay turned off? I hope you can figure this out.
     
    shishkabob, Oct 9, 2011
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  11. andrewsun845

    andrewsun845 Notebook Enthusiast

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    It would shut down during ramtest, and it happens everyday, ranging from 5 mins or 4 hours. Doesnt happen when I am constantly using it. My display is set that it never turns off. It would stay shut down. Thanx shishkabob~~~ hope this mite give u an idea~~ hahaha...
     
    andrewsun845, Oct 10, 2011
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  12. andrewsun845

    andrewsun845 Notebook Enthusiast

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    Ryan do you noe how i can set the idle voltage higher? Through catalyst?
     
    andrewsun845, Oct 10, 2011
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  13. Notebook Gamer

    Notebook Gamer Notebook Consultant

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    Did you ever figure out the problem???

    I also have windows 64bit professional on my 8150, and I get the exact same error "Windows has recovered from an unexpected shutdown."

    This doesn't always happen and it's very infrequent, but whenever this happens, it occurs when the computer goes to sleep. I ran WhoCrashed and it tells me that some sort of "DRIVER_POWER_STATE_FAILURE" occurred, so I believe it has something to do with one of the drivers failing to transition into sleep mode correctly.

    I just simply leave my computer in high performance mode or shut it down now since I have no reason to put it to sleep, but it would still be nice to figure out the problem.
     
    Notebook Gamer, Oct 20, 2011
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  14. brainmagnet

    brainmagnet Newbie

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    >You are using the 750GB 7200rpm HDD, and not an SSD?

    Just curious as to what you mean by that. I was thinking of getting a P170HM with only the 750GB hardrive for now until I have the money and prices drop a bit on SSD's. Is 750GB 7200rpm HDD a bad idea?
     
    brainmagnet, Oct 20, 2011
    #14